Question 1

Discrepancies between the client and the external world include:

Accepted Answer

A) conflict between the client and another person. 
B) conflict between the client and a challenging situation. 
C) conflict between the client and a nurse at a hospital. 
D) all of the above. 
A) conflict between the client and another person. 
B) conflict between the client and a challenging situation. 
C) conflict between the client and a nurse at a hospital. 
D) all of the above.

Question 2

Which of the following is TRUE?

Accepted Answer

A) Confrontations exist in the form of both listening and influencing skills. 
B) Confrontation only exists as listening skills. 
C) Confrontation only exists as influencing skills. 
D) None of the above. 
A) Confrontations exist in the form of both listening and influencing skills. 
B) Confrontation only exists as listening skills. 
C) Confrontation only exists as influencing skills. 
D) None of the above.

Question 3

You can assess the direct impact of confrontation, as well as any other microskill, in the here and now with the Client Change Scale (CCS).

Accepted Answer

A) True 
 B)False

Question 4

Which of the following statements about the Client Change Scale (CCS) is NOT true?

Accepted Answer

A) CCS measures the effectiveness of confronting clients about mixed messages. 
B) CCS assesses the client's position relative to how he/she copes with life changes. 
C) CCS measures the intensity of counselor statements during direct confrontation. 
D) The way a client deals with a variety of life change issues can all be considered using the CCS. 
A) CCS measures the effectiveness of confronting clients about mixed messages. 
B) CCS assesses the client's position relative to how he/she copes with life changes. 
C) CCS measures the intensity of counselor statements during direct confrontation. 
D) The way a client deals with a variety of life change issues can all be considered using the CCS.

Question 5

A nonjudgmental attitude requires that you:

Accepted Answer

A) assert your opinions with a positive attitude. 
B) stop your listening skills and let client speak. 
C) suspend your own opinions and attitudes. 
D) all of the above. 
A) assert your opinions with a positive attitude. 
B) stop your listening skills and let client speak. 
C) suspend your own opinions and attitudes. 
D) all of the above.

Question 6

Which one of the following is NOT a technique to supportively challenge or confront a client?

Accepted Answer

A) Observe and note discrepancies and conflict. 
B) Feed back internal and external discrepancies to the client. 
C) Match tonal quality with the client during the feedback of discrepancies. 
D) Evaluate the client response and whether there is client change. 
A) Observe and note discrepancies and conflict. 
B) Feed back internal and external discrepancies to the client. 
C) Match tonal quality with the client during the feedback of discrepancies. 
D) Evaluate the client response and whether there is client change.

Question 7

If you practice assessing client responses with the CCS model, eventually you will be able to make decisions automatically "on the spot" as you see how the client is responding to you.

Accepted Answer

A) True 
 B)False

Question 8

Confrontation during a single session and over a series of interviews may be measured on a 5-point scale called the Client Change Scale.Which of the following represents this scale?

Accepted Answer

A) Denial, Identification, Recognition, Generating Solutions, and Development 
B) Denial, Partial Examination, Acceptance But No Change, Generation of New Solution, and Transcendence 
C) Identification, Examination, Acceptance, Forgiveness, and Evaluation 
D) Identification, Partial Examination, Acceptance, Forgiveness, and Transcendence 
A) Denial, Identification, Recognition, Generating Solutions, and Development 
B) Denial, Partial Examination, Acceptance But No Change, Generation of New Solution, and Transcendence 
C) Identification, Examination, Acceptance, Forgiveness, and Evaluation 
D) Identification, Partial Examination, Acceptance, Forgiveness, and Transcendence

Question 9

"On the one hand..., and on the other hand..." In which step of empathic confrontation would an interviewer most likely make this statement?

Accepted Answer

A) Step 1: Identify conflict 
B) Step 2: Summarize 
C) Step 3: Evaluate 
D) This is not included in supportive confrontation. 
A) Step 1: Identify conflict 
B) Step 2: Summarize 
C) Step 3: Evaluate 
D) This is not included in supportive confrontation.

Question 10

The counselor's or interviewer's task is to move clients beyond their issues and problems to realize their potential as human beings.

Accepted Answer

A) True 
 B)False

Question 11

Define empathic confrontation and its place in the session and the counseling process.

Accepted Answer

Empathic confrontation is a counseling t

Question 12

Which of the following statements regarding empathic confrontation and mediation is NOT true?

Accepted Answer

A) There is a need for actual contact and communication between combatants. 
B) Power needs to be equal between the two individuals or groups. 
C) There is need to search for common goals and areas of agreement. 
D) A win-win resolution is most achievable when two individuals or groups meet to address issues. 
A) There is a need for actual contact and communication between combatants. 
B) Power needs to be equal between the two individuals or groups. 
C) There is need to search for common goals and areas of agreement. 
D) A win-win resolution is most achievable when two individuals or groups meet to address issues.

Question 13

A client who is dying comments, "It won't happen: not to me." This is an example of:

Accepted Answer

A) denial. 
B) partial acceptance of reality. 
C) acceptance and recognition. 
D) generation of a new solution. 
A) denial. 
B) partial acceptance of reality. 
C) acceptance and recognition. 
D) generation of a new solution.

Question 14

Present the Client Change Scale and explain how it is used in counseling and therapy.Illustrate each of the levels and uses.

Accepted Answer

The Client Change Scale is a tool used i

Question 15

Empathic confrontation is:

Accepted Answer

A) a direct, harsh challenge guiding clients to face hard issues. 
B) a complex of skills requiring observation and listening. 
C) seeking clarification by "going against" client idea. 
D) the primary skill used by interviewers to cause clients to see their errors. 
A) a direct, harsh challenge guiding clients to face hard issues. 
B) a complex of skills requiring observation and listening. 
C) seeking clarification by "going against" client idea. 
D) the primary skill used by interviewers to cause clients to see their errors.

Question 16

A client comes to you saying the following: "I have no problems in stopping smoking, I've stopped ten times in the last year."
a.Identify the incongruity in the statement.
b.Write a confrontation you might say to the client including the important check-out.
c.Follow this by writing client statements that would represent denial, partial examination, full examination, decision to live with the incongruity, and the development of new patterns, constructs, or behaviors.

Accepted Answer

The answer of A client comes to you saying the...

Question 17

Describe the integrated steps of empathic confrontation and provide examples of each.

Accepted Answer

Empathic confrontation is a communicatio

Question 18

Judgments should never be implicated in the counseling session.

Accepted Answer

A) True 
 B)False

Question 19

A nonjudgmental attitude requires that you assume:

Accepted Answer

A) an evaluative listening to detect client deception. 
B) a value neutrality in relation to your client. 
C) an active and assertive communication with your client. 
D) all of the above. 
A) an evaluative listening to detect client deception. 
B) a value neutrality in relation to your client. 
C) an active and assertive communication with your client. 
D) all of the above.

Question 20

After four interviews, Dominic comments, "Wow, it's really working.Things are great at home.Sara and I are doing well.Working together works!" Dominic is in what level of the CCS scale?

Accepted Answer

A) Denial 
B) Partial examination 
C) Acceptance and recognition, but no change 
D) Development of new, larger, and more inclusive constructs, patterns, or behaviors-transcendence 
A) Denial 
B) Partial examination 
C) Acceptance and recognition, but no change 
D) Development of new, larger, and more inclusive constructs, patterns, or behaviors-transcendence

Discrepancies between the client and the external world include:

Which of the following is TRUE?

You can assess the direct impact of confrontation, as well as any other microskill, in the here and now with the Client Change Scale (CCS).

Which of the following statements about the Client Change Scale (CCS) is NOT true?

A nonjudgmental attitude requires that you:

Which one of the following is NOT a technique to supportively challenge or confront a client?

If you practice assessing client responses with the CCS model, eventually you will be able to make decisions automatically "on the spot" as you see how the client is responding to you.

Confrontation during a single session and over a series of interviews may be measured on a 5-point scale called the Client Change Scale.Which of the following represents this scale?

"On the one hand..., and on the other hand..." In which step of empathic confrontation would an interviewer most likely make this statement?

The counselor's or interviewer's task is to move clients beyond their issues and problems to realize their potential as human beings.

Define empathic confrontation and its place in the session and the counseling process.

Which of the following statements regarding empathic confrontation and mediation is NOT true?

A client who is dying comments, "It won't happen: not to me." This is an example of:

Present the Client Change Scale and explain how it is used in counseling and therapy.Illustrate each of the levels and uses.

Empathic confrontation is:

Describe the integrated steps of empathic confrontation and provide examples of each.

Judgments should never be implicated in the counseling session.

A nonjudgmental attitude requires that you assume:

After four interviews, Dominic comments, "Wow, it's really working.Things are great at home.Sara and I are doing well.Working together works!" Dominic is in what level of the CCS scale?

Toward Intentional Interviewing, Counseling, and Psychotherapy

Ethics, Multicultural Competence, and the Positive Psychology and Wellness Approach

Attending Behavior and Empathy

Observation Skills

Opening Communication

Encouraging, Paraphrasing, and Summarizing: Key Skills of Active Listening

Reflecting Feelings: a Foundation of Client Experience

How to Conduct a Five-Stage Counseling Session Using Only Listening Skills

Focusing the Counseling Session: Exploring the Story From Multiple Perspectives

Reflection of Meaning and Interpretation-Reframe: Helping Clients Restory Their Lives

Self-Disclosure and Feedback Immediacy and Genuineness in Counseling and Therapy

Concrete Action Strategies for Client Change: Logical Consequences, Instruction-Psychoeducation, Stress Management, and Therapeutic Lifestyle Changes

Skill Integration, Decisional Counseling, Treatment Planning, and Relapse Prevention

How to Use Microskills and the Five Stages With Theories of Counseling and Psychotherapy

Determining Personal Style and Future Theoretical-Practical Integration

Neural Connections and Counseling: Understanding the Brain's Role in the Interviewing Process

Filters

Exam 10: Empathic Confrontation and the Creative New: Identifying and Challenging Client Conflict

Discrepancies between the client and the external world include:

Which of the following is TRUE?

You can assess the direct impact of confrontation, as well as any other microskill, in the here and now with the Client Change Scale (CCS).

Which of the following statements about the Client Change Scale (CCS) is NOT true?

A nonjudgmental attitude requires that you:

Which one of the following is NOT a technique to supportively challenge or confront a client?

If you practice assessing client responses with the CCS model, eventually you will be able to make decisions automatically "on the spot" as you see how the client is responding to you.

Confrontation during a single session and over a series of interviews may be measured on a 5-point scale called the Client Change Scale.Which of the following represents this scale?

"On the one hand..., and on the other hand..." In which step of empathic confrontation would an interviewer most likely make this statement?

The counselor's or interviewer's task is to move clients beyond their issues and problems to realize their potential as human beings.

Define empathic confrontation and its place in the session and the counseling process.

Which of the following statements regarding empathic confrontation and mediation is NOT true?

A client who is dying comments, "It won't happen: not to me." This is an example of:

Present the Client Change Scale and explain how it is used in counseling and therapy.Illustrate each of the levels and uses.

Empathic confrontation is:

Describe the integrated steps of empathic confrontation and provide examples of each.

Judgments should never be implicated in the counseling session.

A nonjudgmental attitude requires that you assume:

After four interviews, Dominic comments, "Wow, it's really working.Things are great at home.Sara and I are doing well.Working together works!" Dominic is in what level of the CCS scale?

Toward Intentional Interviewing, Counseling, and Psychotherapy

Ethics, Multicultural Competence, and the Positive Psychology and Wellness Approach

Attending Behavior and Empathy

Observation Skills

Opening Communication

Encouraging, Paraphrasing, and Summarizing: Key Skills of Active Listening

Reflecting Feelings: a Foundation of Client Experience

How to Conduct a Five-Stage Counseling Session Using Only Listening Skills

Focusing the Counseling Session: Exploring the Story From Multiple Perspectives

Reflection of Meaning and Interpretation-Reframe: Helping Clients Restory Their Lives

Self-Disclosure and Feedback Immediacy and Genuineness in Counseling and Therapy

Concrete Action Strategies for Client Change: Logical Consequences, Instruction-Psychoeducation, Stress Management, and Therapeutic Lifestyle Changes

Skill Integration, Decisional Counseling, Treatment Planning, and Relapse Prevention

How to Use Microskills and the Five Stages With Theories of Counseling and Psychotherapy

Determining Personal Style and Future Theoretical-Practical Integration

Neural Connections and Counseling: Understanding the Brain's Role in the Interviewing Process

Filters