Exam 10: Empathic Confrontation and the Creative New: Identifying and Challenging Client Conflict

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Empathic confrontation serves as a solid base for mediation.

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"I've been avoiding my anger, and it is getting in my way.I'm going to start dealing with it." An interviewer may hear this statement in which level of the Client Change Scale (CCS)?

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The client may distort his or her story and blame others unfairly in which level of the Client Change Scale (CCS)?

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Instructions: Imagine that you are talking with a client about emotional child abuse.You have just confronted the client with the following statement: "On one hand, you say you love your child, but on the other hand you continue to put her out in the hall of your apartment where you force her to stand in the dark.How do you put that together?" Classify the following client's response using the CCS scale. -Client response: "I think I see what you're saying.There is a big incongruity there.I want to stop, but I was abused and hit by my parents.I think I'm doing better than they did -<-font>at least I don't strike Amie.But perhaps I can do something different next week.I'll try your new idea about disciplining her." This client is where on the CCS?

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The reality of the story is acknowledged during __________________ of the Client Change Scale (CCS).

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Empathic confrontation is best described as _____________.

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