Exam 7: Managing Human Resources

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A ________ is when managers estimate the qualifications and numbers of employees an organization will need given its goals and strategies.

(Multiple Choice)
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When a salesperson is evaluated by his or her manager twice a year on a number of performance dimensions,this is an informal appraisal.

(True/False)
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Tests,which measure the personal characteristics of job applicants,which are relevant to successful performance on the job,are known as:

(Multiple Choice)
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The job specification is the process of identifying the knowledge,skills,and abilities needed to perform the job.

(True/False)
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Canada has become a truly diverse country,especially with respect to which of the following the dimensions?

(Multiple Choice)
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What is pay level? How does the strategy of an organization determine its pay level?

(Essay)
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When Ford Motor Co.tests applicants for assembly-line positions to determine their reading and mathematical skills to determine if they can do these types of jobs,what type of screening procedure is being used?

(Multiple Choice)
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In a 360-degree appraisal,a manager's performance is appraised by a variety of people.

(True/False)
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The process of identifying the job descriptions and the job specifications for all of the jobs within an organization is known as:

(Multiple Choice)
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Recruitment is the process by which managers determine the relative qualifications of job applicants and the potential for performing well in a particular job.

(True/False)
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Unwelcome behaviour of a sexual nature in the workplace that negatively affects the work environment or leads to adverse job-related consequences for the employee is known as sexual harassment.

(True/False)
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Internal recruitment strategies include job changes that entail no major changes in responsibilities or authority levels or promotions.

(True/False)
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All of the following exemplify hostile work environment sexual harassment,except:

(Multiple Choice)
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A typical hiring process has five steps.

(True/False)
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The Employment Standards Act sets out the maximum employee entitlements for the private sector.

(True/False)
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__________ are activities that managers engage in to ensure that they have effective working relationships with the labour unions that represent their employees' interests.

(Multiple Choice)
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Which of the following e prohibits discrimination on the bases of race,colour,sex,religion,or physical/mental ability?

(Multiple Choice)
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In today's highly diverse population,it is no longer a struggle for highly skilled immigrants living in Canada to find well-paying jobs.

(True/False)
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When managers look outside to fill open positions,this is known as:

(Multiple Choice)
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"Age diversity presents managers with unique challenges." Discuss.

(Essay)
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