Question 1

When a large publishing company contracts with a freelance writer for the task of creating a test bank instead of hiring a full-time copy editor,this is an example of:

Accepted Answer

A) a lateral movement 
B) an RJP 
C) outsourcing 
D) recruitment 
E) selection 
A) a lateral movement 
B) an RJP 
C) outsourcing 
D) recruitment 
E) selection

Question 2

________ includes all the activities that managers engage in to attract and retain employees and to ensure that they perform at a high level.

Accepted Answer

A) Human resource management (HRM) 
B) Strategic human resource management 
C) Training 
D) Development 
E) Recruitment 
A) Human resource management (HRM) 
B) Strategic human resource management 
C) Training 
D) Development 
E) Recruitment

Question 3

Human resource planning includes all the activities that managers engage in to forecast their current and future needs for human resources.

Accepted Answer

A) True 
 B)False

Question 4

Discuss the steps managers should take to eradicate workplace harassment.

Accepted Answer

Four initial steps that managers can tak

Question 5

A graphic rating scale is:

Accepted Answer

A) a behavioural method of employee appraisal 
B) an informal method of employee appraisal 
C) a 360-degree appraisal 
D) a subordinate appraisal 
E) also known as a peer feedback 
A) a behavioural method of employee appraisal 
B) an informal method of employee appraisal 
C) a 360-degree appraisal 
D) a subordinate appraisal 
E) also known as a peer feedback

Question 6

Training focuses on building the knowledge and skills of organizational members so that they will be prepared to take on new responsibilities.

Accepted Answer

A) True 
 B)False

Question 7

What type of interviewing question is being used when all of the job applicants for a sales position are asked: "What would you do when a customer complains that it takes too long to receive service?"

Accepted Answer

A) Personality 
B) Situational 
C) Ad hoc 
D) Unstructured 
E) Worker-requirements interview questions 
A) Personality 
B) Situational 
C) Ad hoc 
D) Unstructured 
E) Worker-requirements interview questions

Question 8

Once the baby boomers retire,there will be no need for succession planning for new business leaders.

Accepted Answer

A) True 
 B)False

Question 9

The Human Rights Act restricts the employer's right to reward high-performing employees.

Accepted Answer

A) True 
 B)False

Question 10

The Canadian Human Rights Act covers all businesses under provincial jurisdiction.

Accepted Answer

A) True 
 B)False

Question 11

A workplace harassment policy should contain all but which of the following elements?

Accepted Answer

A) Examples of types of behaviour that are unacceptable 
B) Measures for a public trial of the prosecuted 
C) A procedure for employees to use to report instances of harassment 
D) A discussion of the disciplinary actions that will be taken when harassment has taken place 
E) A commitment to educate and train organizational members about sexual harassment 
A) Examples of types of behaviour that are unacceptable 
B) Measures for a public trial of the prosecuted 
C) A procedure for employees to use to report instances of harassment 
D) A discussion of the disciplinary actions that will be taken when harassment has taken place 
E) A commitment to educate and train organizational members about sexual harassment

Question 12

Managers who have outsourcing experience have found that outsourcing works poorly for tasks that can be rule-based and do not require creativity.

Accepted Answer

A) True 
 B)False

Question 13

The managers of ABC Company decided that their company would pay wages that were generally above the industry average.They were hoping to attract better-qualified employees than other firms.This is an example of managers making a decision regarding:

Accepted Answer

A) pay level 
B) pay structure 
C) formal performance appraisal 
D) informal performance appraisal 
E) collective bargaining 
A) pay level 
B) pay structure 
C) formal performance appraisal 
D) informal performance appraisal 
E) collective bargaining

Question 14

Identifying the tasks,duties,and responsibilities that make up a job and the knowledge,skills,and abilities needed to perform the job is known as a job analysis.

Accepted Answer

A) True 
 B)False

Question 15

Employers are legally required to provide workers' compensation,social insurance,and employment insurance benefits to their employees.

Accepted Answer

A) True 
 B)False

Question 16

When giving performance feedback managers should avoid personal criticisms.

Accepted Answer

A) True 
 B)False

Question 17

Discuss the two most important ways in which performance appraisal and feedback contribute to the effective management of human resources within an organization.

Accepted Answer

Performance appraisal is the evaluation

Question 18

Discuss why training and development is an ongoing activity for all organizations.

Accepted Answer

Training primarily focuses on teaching o

Question 19

Discuss why it is important to use selection techniques that are both reliable and valid.

Accepted Answer

Selection techniques must be both reliab

Question 20

Teaching organizational members how to perform their current jobs and helping them acquire the knowledge and skills they need to be effective performers is known as:

Accepted Answer

A) Needs assessment 
B) On-the-job training 
C) Training 
D) Development 
E) Personal development 
A) Needs assessment 
B) On-the-job training 
C) Training 
D) Development 
E) Personal development

When a large publishing company contracts with a freelance writer for the task of creating a test bank instead of hiring a full-time copy editor,this is an example of:

________ includes all the activities that managers engage in to attract and retain employees and to ensure that they perform at a high level.

Human resource planning includes all the activities that managers engage in to forecast their current and future needs for human resources.

Discuss the steps managers should take to eradicate workplace harassment.

A graphic rating scale is:

Training focuses on building the knowledge and skills of organizational members so that they will be prepared to take on new responsibilities.

What type of interviewing question is being used when all of the job applicants for a sales position are asked: "What would you do when a customer complains that it takes too long to receive service?"

Once the baby boomers retire,there will be no need for succession planning for new business leaders.

The Human Rights Act restricts the employer's right to reward high-performing employees.

The Canadian Human Rights Act covers all businesses under provincial jurisdiction.

A workplace harassment policy should contain all but which of the following elements?

Managers who have outsourcing experience have found that outsourcing works poorly for tasks that can be rule-based and do not require creativity.

The managers of ABC Company decided that their company would pay wages that were generally above the industry average.They were hoping to attract better-qualified employees than other firms.This is an example of managers making a decision regarding:

Identifying the tasks,duties,and responsibilities that make up a job and the knowledge,skills,and abilities needed to perform the job is known as a job analysis.

Employers are legally required to provide workers' compensation,social insurance,and employment insurance benefits to their employees.

When giving performance feedback managers should avoid personal criticisms.

Discuss the two most important ways in which performance appraisal and feedback contribute to the effective management of human resources within an organization.

Discuss why training and development is an ongoing activity for all organizations.

Discuss why it is important to use selection techniques that are both reliable and valid.

Teaching organizational members how to perform their current jobs and helping them acquire the knowledge and skills they need to be effective performers is known as:

Managers and Managing

Managing the Organizational Environment

Managing Decision Making

Managing Planning and Strategy

Managing Organizational Structure

Managing Communication and Information Technology IT

Managing Motivation

Managing Leadership

Managing Teams

Managing Control and Operations

Managing Change

Filters

Exam 7: Managing Human Resources

When a large publishing company contracts with a freelance writer for the task of creating a test bank instead of hiring a full-time copy editor,this is an example of:

________ includes all the activities that managers engage in to attract and retain employees and to ensure that they perform at a high level.

Human resource planning includes all the activities that managers engage in to forecast their current and future needs for human resources.

Discuss the steps managers should take to eradicate workplace harassment.

A graphic rating scale is:

Training focuses on building the knowledge and skills of organizational members so that they will be prepared to take on new responsibilities.

What type of interviewing question is being used when all of the job applicants for a sales position are asked: "What would you do when a customer complains that it takes too long to receive service?"

Once the baby boomers retire,there will be no need for succession planning for new business leaders.

The Human Rights Act restricts the employer's right to reward high-performing employees.

The Canadian Human Rights Act covers all businesses under provincial jurisdiction.

A workplace harassment policy should contain all but which of the following elements?

Managers who have outsourcing experience have found that outsourcing works poorly for tasks that can be rule-based and do not require creativity.

The managers of ABC Company decided that their company would pay wages that were generally above the industry average.They were hoping to attract better-qualified employees than other firms.This is an example of managers making a decision regarding:

Identifying the tasks,duties,and responsibilities that make up a job and the knowledge,skills,and abilities needed to perform the job is known as a job analysis.

Employers are legally required to provide workers' compensation,social insurance,and employment insurance benefits to their employees.

When giving performance feedback managers should avoid personal criticisms.

Discuss the two most important ways in which performance appraisal and feedback contribute to the effective management of human resources within an organization.

Discuss why training and development is an ongoing activity for all organizations.

Discuss why it is important to use selection techniques that are both reliable and valid.

Teaching organizational members how to perform their current jobs and helping them acquire the knowledge and skills they need to be effective performers is known as:

Managers and Managing

Managing the Organizational Environment

Managing Decision Making

Managing Planning and Strategy

Managing Organizational Structure

Managing Communication and Information Technology IT

Managing Motivation

Managing Leadership

Managing Teams

Managing Control and Operations

Managing Change

Filters