Question 1

Illusions of unanimity are considered to be a symptom of groupthink.

Accepted Answer

A) True 
 B)False

Question 2

Match the following:
-Heuristics

Accepted Answer

A) A simple decision rule 
B) An inclination to choose options displaying minimal risk 
C) A decisional situation where options have probabilities of success 
D) Giving employees authority to make decisions 
E) A situation where a person continues to follow/implement an option even though its chances of success are minimal and possibly declining 
A) A simple decision rule 
B) An inclination to choose options displaying minimal risk 
C) A decisional situation where options have probabilities of success 
D) Giving employees authority to make decisions 
E) A situation where a person continues to follow/implement an option even though its chances of success are minimal and possibly declining

Question 3

What does Mintzberg's research suggest about intuition and managerial roles?

Accepted Answer

A)  Intuition has not been shown to be very effective as an antidote to over analysis. 
B)  Managers rarely use intuition. 
C)  Managers make judgments based on hunches. 
D)  In most cases managers use a systematic step-by-step approach to decision making. 
A)  Intuition has not been shown to be very effective as an antidote to over analysis. 
B)  Managers rarely use intuition. 
C)  Managers make judgments based on hunches. 
D)  In most cases managers use a systematic step-by-step approach to decision making.

Question 4

Research shows that creativity is something you either have or you do not.

Accepted Answer

A) True 
 B)False

Question 5

Match the following:
-Empowerment

Accepted Answer

A) A simple decision rule 
B) An inclination to choose options displaying minimal risk 
C) A decisional situation where options have probabilities of success 
D) Giving employees authority to make decisions 
E) A situation where a person continues to follow/implement an option even though its chances of success are minimal and possibly declining 
A) A simple decision rule 
B) An inclination to choose options displaying minimal risk 
C) A decisional situation where options have probabilities of success 
D) Giving employees authority to make decisions 
E) A situation where a person continues to follow/implement an option even though its chances of success are minimal and possibly declining

Question 6

Which of the following terms could be described as generating as many ideas as possible and suspending judgement until all ideas have been suggested?

Accepted Answer

A)  quality circle 
B)  nominal group technique 
C)  dialectical inquiry 
D)  brain storming 
A)  quality circle 
B)  nominal group technique 
C)  dialectical inquiry 
D)  brain storming

Question 7

Which of the following indicates an outcome of group polarization?

Accepted Answer

A)  group members move toward becoming significantly less cautious 
B)  group discussion produces shifts toward more extreme attitudes among members 
C)  group members move from extreme attitudes toward more moderate attitudes 
D)  group members drive decisions toward consensus 
A)  group members move toward becoming significantly less cautious 
B)  group discussion produces shifts toward more extreme attitudes among members 
C)  group members move from extreme attitudes toward more moderate attitudes 
D)  group members drive decisions toward consensus

Question 8

What is a characteristic of participative decision making?

Accepted Answer

A)  higher levels of employee job satisfaction 
B)  rapid decision making 
C)  less creativity among employees 
D)  interpersonal rivalry within a group 
A)  higher levels of employee job satisfaction 
B)  rapid decision making 
C)  less creativity among employees 
D)  interpersonal rivalry within a group

Question 9

What is the initial step in a problem-solving decision situation?

Accepted Answer

A)  data analysis 
B)  alternatives generation 
C)  problem recognition 
D)  feedback 
A)  data analysis 
B)  alternatives generation 
C)  problem recognition 
D)  feedback

Question 10

Heuristics are shortcuts in decision making that save mental activity.

Accepted Answer

A) True 
 B)False

Question 11

Your text discusses recent research examining the effects of cultural diversity on decision making.What is the outcome when individuals in a group are racially dissimilar?

Accepted Answer

A)  They engage in behaviour that discourages dissenting perspectives. 
B)  They engage in less open information sharing. 
C)  They arrive at better decisions than racially similar groups. 
D)  They tend to become less committed to decisions. 
A)  They engage in behaviour that discourages dissenting perspectives. 
B)  They engage in less open information sharing. 
C)  They arrive at better decisions than racially similar groups. 
D)  They tend to become less committed to decisions.

Question 12

Which technique is valuable in its ability to come up with potential problems?

Accepted Answer

A)  brainstorming 
B)  the nominal group 
C)  dialectical inquiry 
D)  devil's advocacy 
A)  brainstorming 
B)  the nominal group 
C)  dialectical inquiry 
D)  devil's advocacy

Question 13

Match the following:
-Programmed Decision

Accepted Answer

A) A relatively simple problem that can be solved with a standard rule 
B) Logical,systematic problem solving 
C) A solution that is timely and acceptable 
D) An unstructured,unique problem situation that requires a creative solution 
E) The practice of selecting an acceptable but not always the best solution 
A) A relatively simple problem that can be solved with a standard rule 
B) Logical,systematic problem solving 
C) A solution that is timely and acceptable 
D) An unstructured,unique problem situation that requires a creative solution 
E) The practice of selecting an acceptable but not always the best solution

Question 14

What is a key finding about intuition and managers?

Accepted Answer

A)  Intuition appears to have a negative effect on managerial decision making. 
B)  Managers can be trained to rely more fully on their intuition. 
C)  Intuition does not appear to be related to ethical decision making. 
D)  Intuition can be taught to low-performing managers 
A)  Intuition appears to have a negative effect on managerial decision making. 
B)  Managers can be trained to rely more fully on their intuition. 
C)  Intuition does not appear to be related to ethical decision making. 
D)  Intuition can be taught to low-performing managers

Question 15

A review of the research on intuition suggests that while intuition cannot be taught,managers can be trained to rely more fully on the prompting of their intuition.

Accepted Answer

A) True 
 B)False

Question 16

According to the textbook,which of the following is an example of escalation of commitment?

Accepted Answer

A)  Cirque du Soleil 
B)  Holland American Cruise Line vs.Carnival Cruise line 
C)  British Airways and Air France's Concorde operations 
D)  Ford vs.General Motors 
A)  Cirque du Soleil 
B)  Holland American Cruise Line vs.Carnival Cruise line 
C)  British Airways and Air France's Concorde operations 
D)  Ford vs.General Motors

Question 17

Which of the following is an example of a programmed decision situation?

Accepted Answer

A)  purchasing a new mainframe computer 
B)  reordering raw materials from an established supplier 
C)  arranging financing for construction of a new office building 
D)  considering purchase of a parts manufacturer 
A)  purchasing a new mainframe computer 
B)  reordering raw materials from an established supplier 
C)  arranging financing for construction of a new office building 
D)  considering purchase of a parts manufacturer

Question 18

Which of the following best summarizes heuristics,as found in the bounded rationality model?

Accepted Answer

A)  an algorithm based on complex decision making 
B)  a complex decision rule used in complex situations 
C)  a shortcut in decision making that saves mental activity 
D)  a mathematical approach to decision making 
A)  an algorithm based on complex decision making 
B)  a complex decision rule used in complex situations 
C)  a shortcut in decision making that saves mental activity 
D)  a mathematical approach to decision making

Question 19

In what stage of creativity does one engage in other activities while the mind considers a problem?

Accepted Answer

A)  preparation 
B)  illumination 
C)  verification 
D)  incubation 
A)  preparation 
B)  illumination 
C)  verification 
D)  incubation

Question 20

Studies indicate that anonymous electronic brainstorming groups outperform face-to-face brainstorming groups in the number of ideas generated.

Accepted Answer

A) True 
 B)False

Illusions of unanimity are considered to be a symptom of groupthink.

Match the following: -Heuristics

What does Mintzberg's research suggest about intuition and managerial roles?

Research shows that creativity is something you either have or you do not.

Match the following: -Empowerment

Which of the following terms could be described as generating as many ideas as possible and suspending judgement until all ideas have been suggested?

Which of the following indicates an outcome of group polarization?

What is a characteristic of participative decision making?

What is the initial step in a problem-solving decision situation?

Heuristics are shortcuts in decision making that save mental activity.

Your text discusses recent research examining the effects of cultural diversity on decision making.What is the outcome when individuals in a group are racially dissimilar?

Which technique is valuable in its ability to come up with potential problems?

Match the following: -Programmed Decision

What is a key finding about intuition and managers?

A review of the research on intuition suggests that while intuition cannot be taught,managers can be trained to rely more fully on the prompting of their intuition.

According to the textbook,which of the following is an example of escalation of commitment?

Which of the following is an example of a programmed decision situation?

Which of the following best summarizes heuristics,as found in the bounded rationality model?

In what stage of creativity does one engage in other activities while the mind considers a problem?

Studies indicate that anonymous electronic brainstorming groups outperform face-to-face brainstorming groups in the number of ideas generated.

Organizational Behaviour and Opportunity

Organizational Challenges for Individuals

Personality,perception,and Attribution

Attitudes,emotions,and Ethics

Motivation at Work

Learning and Performance Management

Stress and Well-Being at Work

Communication

Work Teams and Groups

Power and Political Behaviour

Leadership and Followership

Conflict and Negotiation

Jobs and the Design of Work

Organizational Design and Structure

Organizational Culture

Managing Change

Career Management

Filters

Exam 10: Decision Making by Individuals and Groups

Illusions of unanimity are considered to be a symptom of groupthink.

Match the following: -Heuristics

What does Mintzberg's research suggest about intuition and managerial roles?

Research shows that creativity is something you either have or you do not.

Match the following: -Empowerment

Which of the following terms could be described as generating as many ideas as possible and suspending judgement until all ideas have been suggested?

Which of the following indicates an outcome of group polarization?

What is a characteristic of participative decision making?

What is the initial step in a problem-solving decision situation?

Heuristics are shortcuts in decision making that save mental activity.

Your text discusses recent research examining the effects of cultural diversity on decision making.What is the outcome when individuals in a group are racially dissimilar?

Which technique is valuable in its ability to come up with potential problems?

Match the following: -Programmed Decision

What is a key finding about intuition and managers?

A review of the research on intuition suggests that while intuition cannot be taught,managers can be trained to rely more fully on the prompting of their intuition.

According to the textbook,which of the following is an example of escalation of commitment?

Which of the following is an example of a programmed decision situation?

Which of the following best summarizes heuristics,as found in the bounded rationality model?

In what stage of creativity does one engage in other activities while the mind considers a problem?

Studies indicate that anonymous electronic brainstorming groups outperform face-to-face brainstorming groups in the number of ideas generated.

Organizational Behaviour and Opportunity

Organizational Challenges for Individuals

Personality,perception,and Attribution

Attitudes,emotions,and Ethics

Motivation at Work

Learning and Performance Management

Stress and Well-Being at Work

Communication

Work Teams and Groups

Power and Political Behaviour

Leadership and Followership

Conflict and Negotiation

Jobs and the Design of Work

Organizational Design and Structure

Organizational Culture

Managing Change

Career Management

Filters