Question 1

What is the term for teams created to effect large-scale change?

Accepted Answer

A)  collective work teams 
B)  virtuoso teams 
C)  matrix team 
D)  virtual teams 
A)  collective work teams 
B)  virtuoso teams 
C)  matrix team 
D)  virtual teams

Question 2

Which issues are addressed by the group development model?

Accepted Answer

A)  task,authority,and cultural 
B)  personal,task,and authority 
C)  interpersonal,task,and authority 
D)  cultural,interpersonal,and task 
A)  task,authority,and cultural 
B)  personal,task,and authority 
C)  interpersonal,task,and authority 
D)  cultural,interpersonal,and task

Question 3

When is it appropriate to use teams?

Accepted Answer

A)  knowledge and talent needed are simple and routine 
B)  knowledge and talent of workers is dispersed across organizational members 
C)  knowledge and talent required are independent and complex 
D)  knowledge and talent is placed in highly skilled individuals 
A)  knowledge and talent needed are simple and routine 
B)  knowledge and talent of workers is dispersed across organizational members 
C)  knowledge and talent required are independent and complex 
D)  knowledge and talent is placed in highly skilled individuals

Question 4

Communication gatekeepers serve a maintenance role or function within groups.

Accepted Answer

A) True 
 B)False

Question 5

What is likely to be the outcome if Max takes on the contributor role in a team?

Accepted Answer

A)  He will provide data and necessary information for problem solutions. 
B)  He will collaborate. 
C)  He will play a good devil's advocate. 
D)  He will act as good facilitator,listener,and communicator. 
A)  He will provide data and necessary information for problem solutions. 
B)  He will collaborate. 
C)  He will play a good devil's advocate. 
D)  He will act as good facilitator,listener,and communicator.

Question 6

What is a factor that negatively influences the development of group cohesiveness?

Accepted Answer

A)  member satisfaction 
B)  prestige of the group 
C)  social status of the group 
D)  unpleasant experiences 
A)  member satisfaction 
B)  prestige of the group 
C)  social status of the group 
D)  unpleasant experiences

Question 7

Whereas psychological intimacy is more emotion based,integrated involvement is more behaviour and activity based.

Accepted Answer

A) True 
 B)False

Question 8

Self-managed teams are broad-based work teams that deal with issues beyond quality.

Accepted Answer

A) True 
 B)False

Question 9

Match the following:
-Team

Accepted Answer

A) A group member who fails to contribute to group tasks and relies on others to carry the group 
B) A strong group characteristic that functions to keep members together as a group; or the force that ties group members together 
C) An expected behaviour that group members use as a standard 
D) The phenomenon of a group member losing his/her sense of belonging,contribution to the group,and accountability to the group 
E) Two or more persons with complimentary skills and commitment to one another to accomplish a task goal 
A) A group member who fails to contribute to group tasks and relies on others to carry the group 
B) A strong group characteristic that functions to keep members together as a group; or the force that ties group members together 
C) An expected behaviour that group members use as a standard 
D) The phenomenon of a group member losing his/her sense of belonging,contribution to the group,and accountability to the group 
E) Two or more persons with complimentary skills and commitment to one another to accomplish a task goal

Question 10

Match the following:
-Social Loafer

Accepted Answer

A) A group member who fails to contribute to group tasks and relies on others to carry the group 
B) A strong group characteristic that functions to keep members together as a group; or the force that ties group members together 
C) An expected behaviour that group members use as a standard 
D) The phenomenon of a group member losing his/her sense of belonging,contribution to the group,and accountability to the group 
E) Two or more persons with complimentary skills and commitment to one another to accomplish a task goal 
A) A group member who fails to contribute to group tasks and relies on others to carry the group 
B) A strong group characteristic that functions to keep members together as a group; or the force that ties group members together 
C) An expected behaviour that group members use as a standard 
D) The phenomenon of a group member losing his/her sense of belonging,contribution to the group,and accountability to the group 
E) Two or more persons with complimentary skills and commitment to one another to accomplish a task goal

Question 11

What is a characteristic of an effective team?

Accepted Answer

A)  no weaknesses 
B)  shared leadership 
C)  formal designated leadership 
D)  intragroup conflict 
A)  no weaknesses 
B)  shared leadership 
C)  formal designated leadership 
D)  intragroup conflict

Question 12

Which statement most accurately reflects research findings on gender and emergent leadership?

Accepted Answer

A)  Men were more likely to emerge as leaders than women. 
B)  Group members who described themselves in feminine terms were more likely to emerge as leaders than members who described themselves as masculine. 
C)  Women were more likely to emerge as leaders than men. 
D)  Group members who described themselves in masculine terms were more likely to emerge as leaders than members who described themselves as feminine. 
A)  Men were more likely to emerge as leaders than women. 
B)  Group members who described themselves in feminine terms were more likely to emerge as leaders than members who described themselves as masculine. 
C)  Women were more likely to emerge as leaders than men. 
D)  Group members who described themselves in masculine terms were more likely to emerge as leaders than members who described themselves as feminine.

Question 13

One research study discussed in your text examined the diversity and performance of 19 teams in a wood products company.Which statement best summarizes the study's conclusions?

Accepted Answer

A)  There is a relationship between structural diversity or structural holeyness and performance of the team. 
B)  Age diversity significantly increased the extent of structural holeyness and decreased creativity. 
C)  Race and gender influenced the proportion of structural holes within a work team and,accordingly,performance in a negative way. 
D)  Teams with fewer structural holes are more creative. 
A)  There is a relationship between structural diversity or structural holeyness and performance of the team. 
B)  Age diversity significantly increased the extent of structural holeyness and decreased creativity. 
C)  Race and gender influenced the proportion of structural holes within a work team and,accordingly,performance in a negative way. 
D)  Teams with fewer structural holes are more creative.

Question 14

After its formation,a group goes through stages of development that unfortunately cannot be predicted.

Accepted Answer

A) True 
 B)False

Question 15

Match the following:
-Behavioural Norms

Accepted Answer

A) Can be converted to a specific agenda item 
B) Strong interpersonal attractiveness among group members 
C) Able to work through the necessary interpersonal,task,and authority issues to achieve at high levels 
D) A benchmark against which team members are evaluated by each other 
E) It may be hierarchical or egalitarian 
A) Can be converted to a specific agenda item 
B) Strong interpersonal attractiveness among group members 
C) Able to work through the necessary interpersonal,task,and authority issues to achieve at high levels 
D) A benchmark against which team members are evaluated by each other 
E) It may be hierarchical or egalitarian

Question 16

Which statement summarizes the punctuated equilibrium model of group development?

Accepted Answer

A)  Teams experience relational conflicts at the same times and in the same contexts. 
B)  Groups progress linearly from one stage to another in sequential steps or stages. 
C)  Groups alternate between periods of inertia and progress toward goals with bursts of energy. 
D)  Teams experience relational conflicts at the same time but in different contexts. 
A)  Teams experience relational conflicts at the same times and in the same contexts. 
B)  Groups progress linearly from one stage to another in sequential steps or stages. 
C)  Groups alternate between periods of inertia and progress toward goals with bursts of energy. 
D)  Teams experience relational conflicts at the same time but in different contexts.

Question 17

Match the following:
-Status Structure

Accepted Answer

A) Can be converted to a specific agenda item 
B) Strong interpersonal attractiveness among group members 
C) Able to work through the necessary interpersonal,task,and authority issues to achieve at high levels 
D) A benchmark against which team members are evaluated by each other 
E) It may be hierarchical or egalitarian 
A) Can be converted to a specific agenda item 
B) Strong interpersonal attractiveness among group members 
C) Able to work through the necessary interpersonal,task,and authority issues to achieve at high levels 
D) A benchmark against which team members are evaluated by each other 
E) It may be hierarchical or egalitarian

Question 18

The textbook discusses a study of gender diversity.What did the study support regarding gender-balanced work groups?

Accepted Answer

A)  lower group cohesiveness compared to homogeneous groups 
B)  higher group cohesiveness compared to homogeneous groups 
C)  higher job satisfaction compared to homogeneous groups 
D)  lower job satisfaction compared to homogeneous groups 
A)  lower group cohesiveness compared to homogeneous groups 
B)  higher group cohesiveness compared to homogeneous groups 
C)  higher job satisfaction compared to homogeneous groups 
D)  lower job satisfaction compared to homogeneous groups

Question 19

Which of the following is an example of a task function of a group?

Accepted Answer

A)  testing ideas 
B)  testing consensus 
C)  expressing members feelings 
D)  gatekeeping communication 
A)  testing ideas 
B)  testing consensus 
C)  expressing members feelings 
D)  gatekeeping communication

Question 20

Which of the following can be written or unwritten and specifies what group members should do?

Accepted Answer

A)  work group goals 
B)  expectation consistency 
C)  work group norms 
D)  role congruence 
A)  work group goals 
B)  expectation consistency 
C)  work group norms 
D)  role congruence

What is the term for teams created to effect large-scale change?

Which issues are addressed by the group development model?

When is it appropriate to use teams?

Communication gatekeepers serve a maintenance role or function within groups.

What is likely to be the outcome if Max takes on the contributor role in a team?

What is a factor that negatively influences the development of group cohesiveness?

Whereas psychological intimacy is more emotion based,integrated involvement is more behaviour and activity based.

Self-managed teams are broad-based work teams that deal with issues beyond quality.

Match the following: -Team

Match the following: -Social Loafer

What is a characteristic of an effective team?

Which statement most accurately reflects research findings on gender and emergent leadership?

One research study discussed in your text examined the diversity and performance of 19 teams in a wood products company.Which statement best summarizes the study's conclusions?

After its formation,a group goes through stages of development that unfortunately cannot be predicted.

Match the following: -Behavioural Norms

Which statement summarizes the punctuated equilibrium model of group development?

Match the following: -Status Structure

The textbook discusses a study of gender diversity.What did the study support regarding gender-balanced work groups?

Which of the following is an example of a task function of a group?

Which of the following can be written or unwritten and specifies what group members should do?

Organizational Behaviour and Opportunity

Organizational Challenges for Individuals

Personality,perception,and Attribution

Attitudes,emotions,and Ethics

Motivation at Work

Learning and Performance Management

Stress and Well-Being at Work

Communication

Decision Making by Individuals and Groups

Power and Political Behaviour

Leadership and Followership

Conflict and Negotiation

Jobs and the Design of Work

Organizational Design and Structure

Organizational Culture

Managing Change

Career Management

Filters

Exam 9: Work Teams and Groups

What is the term for teams created to effect large-scale change?

Which issues are addressed by the group development model?

When is it appropriate to use teams?

Communication gatekeepers serve a maintenance role or function within groups.

What is likely to be the outcome if Max takes on the contributor role in a team?

What is a factor that negatively influences the development of group cohesiveness?

Whereas psychological intimacy is more emotion based,integrated involvement is more behaviour and activity based.

Self-managed teams are broad-based work teams that deal with issues beyond quality.

Match the following: -Team

Match the following: -Social Loafer

What is a characteristic of an effective team?

Which statement most accurately reflects research findings on gender and emergent leadership?

One research study discussed in your text examined the diversity and performance of 19 teams in a wood products company.Which statement best summarizes the study's conclusions?

After its formation,a group goes through stages of development that unfortunately cannot be predicted.

Match the following: -Behavioural Norms

Which statement summarizes the punctuated equilibrium model of group development?

Match the following: -Status Structure

The textbook discusses a study of gender diversity.What did the study support regarding gender-balanced work groups?

Which of the following is an example of a task function of a group?

Which of the following can be written or unwritten and specifies what group members should do?

Organizational Behaviour and Opportunity

Organizational Challenges for Individuals

Personality,perception,and Attribution

Attitudes,emotions,and Ethics

Motivation at Work

Learning and Performance Management

Stress and Well-Being at Work

Communication

Decision Making by Individuals and Groups

Power and Political Behaviour

Leadership and Followership

Conflict and Negotiation

Jobs and the Design of Work

Organizational Design and Structure

Organizational Culture

Managing Change

Career Management

Filters