Question 1

What is a defining characteristic of a team-oriented work environment?

Accepted Answer

A)  hierarchical control by top management 
B)  internal competition 
C)  empowerment and collaboration 
D)  power and authority 
A)  hierarchical control by top management 
B)  internal competition 
C)  empowerment and collaboration 
D)  power and authority

Question 2

Match the following:
-Cohesion

Accepted Answer

A) A group member who fails to contribute to group tasks and relies on others to carry the group 
B) A strong group characteristic that functions to keep members together as a group; or the force that ties group members together 
C) An expected behaviour that group members use as a standard 
D) The phenomenon of a group member losing his/her sense of belonging,contribution to the group,and accountability to the group 
E) Two or more persons with complimentary skills and commitment to one another to accomplish a task goal 
A) A group member who fails to contribute to group tasks and relies on others to carry the group 
B) A strong group characteristic that functions to keep members together as a group; or the force that ties group members together 
C) An expected behaviour that group members use as a standard 
D) The phenomenon of a group member losing his/her sense of belonging,contribution to the group,and accountability to the group 
E) Two or more persons with complimentary skills and commitment to one another to accomplish a task goal

Question 3

In the performing stage of development,the group requires a coaching style from the leader.

Accepted Answer

A) True 
 B)False

Question 4

What is the most common characteristic of the storming stage?

Accepted Answer

A)  relying heavily on the leader to answer questions 
B)  power struggles,cliques,and factions within the group grow 
C)  roles and responsibilities become clear 
D)  clarity about the mission emerges 
A)  relying heavily on the leader to answer questions 
B)  power struggles,cliques,and factions within the group grow 
C)  roles and responsibilities become clear 
D)  clarity about the mission emerges

Question 5

Performance norms are among the most important group norms from the organization's perspective.

Accepted Answer

A) True 
 B)False

Question 6

Distinguish between task and maintenance functions of groups,providing an example of each.

Accepted Answer

Task functions relate to getting the job

Question 7

Match the following:
-Mature Groups

Accepted Answer

A) Can be converted to a specific agenda item 
B) Strong interpersonal attractiveness among group members 
C) Able to work through the necessary interpersonal,task,and authority issues to achieve at high levels 
D) A benchmark against which team members are evaluated by each other 
E) It may be hierarchical or egalitarian 
A) Can be converted to a specific agenda item 
B) Strong interpersonal attractiveness among group members 
C) Able to work through the necessary interpersonal,task,and authority issues to achieve at high levels 
D) A benchmark against which team members are evaluated by each other 
E) It may be hierarchical or egalitarian

Question 8

Which of the following is an example of a maintenance function of a group?

Accepted Answer

A)  elaborating ideas 
B)  summarizing ideas 
C)  seeking information 
D)  following others' leads 
A)  elaborating ideas 
B)  summarizing ideas 
C)  seeking information 
D)  following others' leads

Question 9

In which of the followings measures will cooperative rewards in work teams be most effective?

Accepted Answer

A)  individual satisfaction 
B)  accuracy of performance 
C)  speed of performance 
D)  group satisfaction 
A)  individual satisfaction 
B)  accuracy of performance 
C)  speed of performance 
D)  group satisfaction

Question 10

What term is synonymous for a small number of people with complementary skills who are committed to a common mission,performance goals,and approach for which they hold themselves mutually accountable?

Accepted Answer

A)  work team 
B)  effective group 
C)  cohesive group 
D)  group 
A)  work team 
B)  effective group 
C)  cohesive group 
D)  group

Question 11

What must managers pay particular attention to in contemporary work teams?

Accepted Answer

A)  roles and leadership 
B)  team structure and team training 
C)  training and team process 
D)  team structure and team process 
A)  roles and leadership 
B)  team structure and team training 
C)  training and team process 
D)  team structure and team process

Question 12

Groups emphasize shared leadership,mutual accountability,and collective work products.

Accepted Answer

A) True 
 B)False

Question 13

The collaborator is data driven,information sensitive,and one who adheres to performance standards.

Accepted Answer

A) True 
 B)False

Question 14

Dependence on guidance and direction is the defining characteristic in the forming stage.

Accepted Answer

A) True 
 B)False

Question 15

According to the group development model,which set of issues needs to be addressed as part of a group's authority?

Accepted Answer

A)  who is in charge,management of power and influence,and who has the right to tell whom to do what 
B)  who is in charge,management of power and influence,and security 
C)  expected group outcomes,who is in charge,and who has the right to tell whom to do what 
D)  expected group outcomes,who is in charge,and management of power and influence 
A)  who is in charge,management of power and influence,and who has the right to tell whom to do what 
B)  who is in charge,management of power and influence,and security 
C)  expected group outcomes,who is in charge,and who has the right to tell whom to do what 
D)  expected group outcomes,who is in charge,and management of power and influence

Question 16

Discuss the differences between Tuckman's 5-stage model and Gersick's punctuated equilibrium model.

Accepted Answer

Tuckman's 5-stage model suggests a group

Question 17

Which statement best summarizes social loafing?

Accepted Answer

A)  It is a norm of behaviour within a group. 
B)  It is supportive of the development of group cohesion. 
C)  It is a stimulant to increased group performance. 
D)  It is of detriment to the group and may cause interpersonal conflict within the group. 
A)  It is a norm of behaviour within a group. 
B)  It is supportive of the development of group cohesion. 
C)  It is a stimulant to increased group performance. 
D)  It is of detriment to the group and may cause interpersonal conflict within the group.

Question 18

What are the two benefits of belonging to a team or group?

Accepted Answer

A)  integrated involvement and achievement 
B)  improved psychological intimacy and recognition 
C)  enhanced job satisfaction and improved productivity 
D)  increased recognition and integrated involvement 
A)  integrated involvement and achievement 
B)  improved psychological intimacy and recognition 
C)  enhanced job satisfaction and improved productivity 
D)  increased recognition and integrated involvement

Question 19

What is another term for self-managed teams?

Accepted Answer

A)  autonomous work groups 
B)  cross-functional work teams 
C)  quality teams 
D)  quality circles 
A)  autonomous work groups 
B)  cross-functional work teams 
C)  quality teams 
D)  quality circles

Question 20

The text discusses Hambrick and Fukutomi's research on CEO tenure.What is an example of the second stage of tenure?

Accepted Answer

A)  selecting an enduring corporate theme 
B)  convergence or pulling together for performance 
C)  experimentation 
D)  responding to a board of directors' mandate 
A)  selecting an enduring corporate theme 
B)  convergence or pulling together for performance 
C)  experimentation 
D)  responding to a board of directors' mandate

What is a defining characteristic of a team-oriented work environment?

Match the following: -Cohesion

In the performing stage of development,the group requires a coaching style from the leader.

What is the most common characteristic of the storming stage?

Performance norms are among the most important group norms from the organization's perspective.

Distinguish between task and maintenance functions of groups,providing an example of each.

Match the following: -Mature Groups

Which of the following is an example of a maintenance function of a group?

In which of the followings measures will cooperative rewards in work teams be most effective?

What term is synonymous for a small number of people with complementary skills who are committed to a common mission,performance goals,and approach for which they hold themselves mutually accountable?

What must managers pay particular attention to in contemporary work teams?

Groups emphasize shared leadership,mutual accountability,and collective work products.

The collaborator is data driven,information sensitive,and one who adheres to performance standards.

Dependence on guidance and direction is the defining characteristic in the forming stage.

According to the group development model,which set of issues needs to be addressed as part of a group's authority?

Discuss the differences between Tuckman's 5-stage model and Gersick's punctuated equilibrium model.

Which statement best summarizes social loafing?

What are the two benefits of belonging to a team or group?

What is another term for self-managed teams?

The text discusses Hambrick and Fukutomi's research on CEO tenure.What is an example of the second stage of tenure?

Organizational Behaviour and Opportunity

Organizational Challenges for Individuals

Personality,perception,and Attribution

Attitudes,emotions,and Ethics

Motivation at Work

Learning and Performance Management

Stress and Well-Being at Work

Communication

Decision Making by Individuals and Groups

Power and Political Behaviour

Leadership and Followership

Conflict and Negotiation

Jobs and the Design of Work

Organizational Design and Structure

Organizational Culture

Managing Change

Career Management

Filters

Exam 9: Work Teams and Groups

What is a defining characteristic of a team-oriented work environment?

Match the following: -Cohesion

In the performing stage of development,the group requires a coaching style from the leader.

What is the most common characteristic of the storming stage?

Performance norms are among the most important group norms from the organization's perspective.

Distinguish between task and maintenance functions of groups,providing an example of each.

Match the following: -Mature Groups

Which of the following is an example of a maintenance function of a group?

In which of the followings measures will cooperative rewards in work teams be most effective?

What term is synonymous for a small number of people with complementary skills who are committed to a common mission,performance goals,and approach for which they hold themselves mutually accountable?

What must managers pay particular attention to in contemporary work teams?

Groups emphasize shared leadership,mutual accountability,and collective work products.

The collaborator is data driven,information sensitive,and one who adheres to performance standards.

Dependence on guidance and direction is the defining characteristic in the forming stage.

According to the group development model,which set of issues needs to be addressed as part of a group's authority?

Discuss the differences between Tuckman's 5-stage model and Gersick's punctuated equilibrium model.

Which statement best summarizes social loafing?

What are the two benefits of belonging to a team or group?

What is another term for self-managed teams?

The text discusses Hambrick and Fukutomi's research on CEO tenure.What is an example of the second stage of tenure?

Organizational Behaviour and Opportunity

Organizational Challenges for Individuals

Personality,perception,and Attribution

Attitudes,emotions,and Ethics

Motivation at Work

Learning and Performance Management

Stress and Well-Being at Work

Communication

Decision Making by Individuals and Groups

Power and Political Behaviour

Leadership and Followership

Conflict and Negotiation

Jobs and the Design of Work

Organizational Design and Structure

Organizational Culture

Managing Change

Career Management

Filters