Question 1

During which managerial task does a manager articulate a clear organizational vision for the organization's members to accomplish?

Accepted Answer

A) planning 
B) organizing 
C) controlling 
D) leading 
A) planning 
B) organizing 
C) controlling 
D) leading

Question 2

Aric wants to give his company a competitive advantage by using a combination of restructuring and empowerment. Considering this, which of the following would Aric most likely support?

Accepted Answer

A) firing 15 percent of his employees and giving the research department more authority over their projects 
B) combining the manufacturing and research departments and contracting a Mexican company to do marketing 
C) using a self-managed team for research and giving inspiration seminars to all of his employees 
D) contracting a Romanian company to do customer service and eliminating the research department 
A) firing 15 percent of his employees and giving the research department more authority over their projects 
B) combining the manufacturing and research departments and contracting a Mexican company to do marketing 
C) using a self-managed team for research and giving inspiration seminars to all of his employees 
D) contracting a Romanian company to do customer service and eliminating the research department

Question 3

Which of the following describes organizational performance that results in a high-quality product that customers do not want?

Accepted Answer

A) low efficiency and low effectiveness 
B) high efficiency and low effectiveness 
C) low efficiency and high effectiveness 
D) high efficiency and high effectiveness 
A) low efficiency and low effectiveness 
B) high efficiency and low effectiveness 
C) low efficiency and high effectiveness 
D) high efficiency and high effectiveness

Question 4

Svetlana wants to facilitate the turnaround of her company, TechLighting, by using outsourcing. Considering this, which of the following would she most likely support?

Accepted Answer

A) firing 10 percent of her workers in the marketing department 
B) contracting with a company in India to have it do TechLighting's marketing 
C) combining TechLighting's research and marketing departments 
D) allowing TechLighting's research department to have more autonomy 
A) firing 10 percent of her workers in the marketing department 
B) contracting with a company in India to have it do TechLighting's marketing 
C) combining TechLighting's research and marketing departments 
D) allowing TechLighting's research department to have more autonomy

Question 5

In order to ensure that it has a competitive advantage over its competitors, Best Star, Ltd., decides to acquire the much smaller KAG, Inc. The move is an example of a

Accepted Answer

A) vision. 
B) business model. 
C) strategy. 
D) mission. 
A) vision. 
B) business model. 
C) strategy. 
D) mission.

Question 6

Constanza does work that requires conceptual skills. Considering this, which of the following jobs would she do?

Accepted Answer

A) write an inspirational speech for a senator 
B) coach a governor on to how to give better debater 
C) inspire a group to canvas for a political candidate 
D) analyze demographics that show the biases of voters 
A) write an inspirational speech for a senator 
B) coach a governor on to how to give better debater 
C) inspire a group to canvas for a political candidate 
D) analyze demographics that show the biases of voters

Question 7

If Hedda wants to devise an effective business strategy, which of the following courses of action would she take?

Accepted Answer

A) write an inspiring statement about her company's goals 
B) form a team that works well together 
C) make decisions about how to achieve her company's goals 
D) pass out a survey to determine how well her company has achieve its goals 
A) write an inspiring statement about her company's goals 
B) form a team that works well together 
C) make decisions about how to achieve her company's goals 
D) pass out a survey to determine how well her company has achieve its goals

Question 8

Which of the following managers has achieved the objectives of the essential managerial task of organizing?

Accepted Answer

A) Matteo, who has chosen appropriate organizational goals 
B) Val, who has set task and authority relationships that allow people to work together 
C) Henrietta, who has determined courses of action to achieve organizational goals 
D) Ha-yoon, who has established systems to evaluate goal achievement 
A) Matteo, who has chosen appropriate organizational goals 
B) Val, who has set task and authority relationships that allow people to work together 
C) Henrietta, who has determined courses of action to achieve organizational goals 
D) Ha-yoon, who has established systems to evaluate goal achievement

Question 9

Identify and briefly define the three major types of managerial skills. Give an example for each.

Accepted Answer

The three types of managerial skills are

Question 10

A bank allows its tellers to not only handle deposits and disbursement, but also distribute traveler's checks and sell certificates of deposit. This is an example of

Accepted Answer

A) innovation. 
B) restructuring. 
C) total quality management. 
D) empowerment. 
A) innovation. 
B) restructuring. 
C) total quality management. 
D) empowerment.

Question 11

A measure of the appropriateness of the goals that managers have selected for the organization to pursue and the degree to which the organization achieves those goals is

Accepted Answer

A) efficacy. 
B) resourcefulness. 
C) proficiency. 
D) effectiveness. 
A) efficacy. 
B) resourcefulness. 
C) proficiency. 
D) effectiveness.

Question 12

Time After Time, Inc., produces reliable, attractive watches that are reasonably priced. Which of the following applies to this example?

Accepted Answer

A) low efficiency and low effectiveness 
B) high efficiency and low effectiveness 
C) low efficiency and high effectiveness 
D) high efficiency and high effectiveness 
A) low efficiency and low effectiveness 
B) high efficiency and low effectiveness 
C) low efficiency and high effectiveness 
D) high efficiency and high effectiveness

Question 13

FullPress, Inc., has ten middle managers. They report to two vice presidents who report to the CEO. What does this example show?

Accepted Answer

A) differentiation structure 
B) organizational structure 
C) organizational strategy 
D) differentiation strategy 
A) differentiation structure 
B) organizational structure 
C) organizational strategy 
D) differentiation strategy

Question 14

Organizational structure is the formal system of

Accepted Answer

A) financial analysis and management. 
B) task and reporting relationships. 
C) vision creation and articulation. 
D) goal selection and implementation. 
A) financial analysis and management. 
B) task and reporting relationships. 
C) vision creation and articulation. 
D) goal selection and implementation.

Question 15

Olivia has the skills needed to rewire the electrical systems of skyscrapers. This type of skill is referred to as

Accepted Answer

A) technical. 
B) communication. 
C) interpersonal. 
D) conceptual. 
A) technical. 
B) communication. 
C) interpersonal. 
D) conceptual.

Question 16

Conceptual skills include the general ability to understand, alter, lead, and control the behavior of other individuals and groups.

Accepted Answer

A) True 
 B)False

Question 17

Vasil is the head of the human resources department of a company. Which of the following pairs would he most likely place in the same department?

Accepted Answer

A) Janet, who knows how to design marketing surveys, and Marti, who knows how to repair manufacturing machines 
B) Janet, who knows how to design marketing surveys, and Georgi, who knows how to administer marketing surveys 
C) Georgi, who knows how to administer marketing surveys, and Alina, who know how to sell products 
D) Alina, who knows how to sell products, and Marti, who knows how to repair manufacturing machines 
A) Janet, who knows how to design marketing surveys, and Marti, who knows how to repair manufacturing machines 
B) Janet, who knows how to design marketing surveys, and Georgi, who knows how to administer marketing surveys 
C) Georgi, who knows how to administer marketing surveys, and Alina, who know how to sell products 
D) Alina, who knows how to sell products, and Marti, who knows how to repair manufacturing machines

Question 18

The specific set of departmental skills, knowledge, and experience that allows one organization to outperform its rivals is known as the organization's ________ competency.

Accepted Answer

A) strategic 
B) edge 
C) competitive 
D) core 
A) strategic 
B) edge 
C) competitive 
D) core

Question 19

What are the reasons behind studying management?

Accepted Answer

Student answers will vary. The following

Question 20

Which of the following is true of top managers?

Accepted Answer

A) They supervise nonmanagerial employees. 
B) They help first-line managers better use resources. 
C) They have cross-departmental responsibility. 
D) They are responsible for a single department. 
A) They supervise nonmanagerial employees. 
B) They help first-line managers better use resources. 
C) They have cross-departmental responsibility. 
D) They are responsible for a single department.

During which managerial task does a manager articulate a clear organizational vision for the organization's members to accomplish?

Aric wants to give his company a competitive advantage by using a combination of restructuring and empowerment. Considering this, which of the following would Aric most likely support?

Which of the following describes organizational performance that results in a high-quality product that customers do not want?

Svetlana wants to facilitate the turnaround of her company, TechLighting, by using outsourcing. Considering this, which of the following would she most likely support?

In order to ensure that it has a competitive advantage over its competitors, Best Star, Ltd., decides to acquire the much smaller KAG, Inc. The move is an example of a

Constanza does work that requires conceptual skills. Considering this, which of the following jobs would she do?

If Hedda wants to devise an effective business strategy, which of the following courses of action would she take?

Which of the following managers has achieved the objectives of the essential managerial task of organizing?

Identify and briefly define the three major types of managerial skills. Give an example for each.

A bank allows its tellers to not only handle deposits and disbursement, but also distribute traveler's checks and sell certificates of deposit. This is an example of

A measure of the appropriateness of the goals that managers have selected for the organization to pursue and the degree to which the organization achieves those goals is

Time After Time, Inc., produces reliable, attractive watches that are reasonably priced. Which of the following applies to this example?

FullPress, Inc., has ten middle managers. They report to two vice presidents who report to the CEO. What does this example show?

Organizational structure is the formal system of

Olivia has the skills needed to rewire the electrical systems of skyscrapers. This type of skill is referred to as

Conceptual skills include the general ability to understand, alter, lead, and control the behavior of other individuals and groups.

Vasil is the head of the human resources department of a company. Which of the following pairs would he most likely place in the same department?

The specific set of departmental skills, knowledge, and experience that allows one organization to outperform its rivals is known as the organization's ________ competency.

What are the reasons behind studying management?

Which of the following is true of top managers?

Values, Attitudes, Emotions, and Culture: the Manager As a Person

Managing Ethics and Diversity

Managing in the Global Environment

Decision Making, Learning, Creativity, and Entrepreneurship

Planning, Strategy, and Competitive Advantage

Designing Organizational Structure

Control, Change, and Entrepreneurship

Motivation

Leaders and Leadership

Effective Team Management

Building and Managing Human Resources

Effective Communication and It Management

Operations Management: Managing Vital Operations and Processes

Filters

Exam 1: The Management Process Today

During which managerial task does a manager articulate a clear organizational vision for the organization's members to accomplish?

Aric wants to give his company a competitive advantage by using a combination of restructuring and empowerment. Considering this, which of the following would Aric most likely support?

Which of the following describes organizational performance that results in a high-quality product that customers do not want?

Svetlana wants to facilitate the turnaround of her company, TechLighting, by using outsourcing. Considering this, which of the following would she most likely support?

In order to ensure that it has a competitive advantage over its competitors, Best Star, Ltd., decides to acquire the much smaller KAG, Inc. The move is an example of a

Constanza does work that requires conceptual skills. Considering this, which of the following jobs would she do?

If Hedda wants to devise an effective business strategy, which of the following courses of action would she take?

Which of the following managers has achieved the objectives of the essential managerial task of organizing?

Identify and briefly define the three major types of managerial skills. Give an example for each.

A bank allows its tellers to not only handle deposits and disbursement, but also distribute traveler's checks and sell certificates of deposit. This is an example of

A measure of the appropriateness of the goals that managers have selected for the organization to pursue and the degree to which the organization achieves those goals is

Time After Time, Inc., produces reliable, attractive watches that are reasonably priced. Which of the following applies to this example?

FullPress, Inc., has ten middle managers. They report to two vice presidents who report to the CEO. What does this example show?

Organizational structure is the formal system of

Olivia has the skills needed to rewire the electrical systems of skyscrapers. This type of skill is referred to as

Conceptual skills include the general ability to understand, alter, lead, and control the behavior of other individuals and groups.

Vasil is the head of the human resources department of a company. Which of the following pairs would he most likely place in the same department?

The specific set of departmental skills, knowledge, and experience that allows one organization to outperform its rivals is known as the organization's ________ competency.

What are the reasons behind studying management?

Which of the following is true of top managers?

Values, Attitudes, Emotions, and Culture: the Manager As a Person

Managing Ethics and Diversity

Managing in the Global Environment

Decision Making, Learning, Creativity, and Entrepreneurship

Planning, Strategy, and Competitive Advantage

Designing Organizational Structure

Control, Change, and Entrepreneurship

Motivation

Leaders and Leadership

Effective Team Management

Building and Managing Human Resources

Effective Communication and It Management

Operations Management: Managing Vital Operations and Processes

Filters