Question 1

Which of the following is CORRECT regarding the skill of reflecting feelings?​

Accepted Answer

A) ​It is probably one of the easiest skills for you to master. 
B) ​It is probably the skill we use the most in our daily communications. 
C) ​It is probably one of the skills that takes more time to get fully comfortable with. 
D) ​All of these 
A) ​It is probably one of the easiest skills for you to master. 
B) ​It is probably the skill we use the most in our daily communications. 
C) ​It is probably one of the skills that takes more time to get fully comfortable with. 
D) ​All of these C

Question 2

Which of the following is a common quality of both paraphrasing and reflection of feeling?​

Accepted Answer

A) ​They are both included in feedback to the client. 
B) ​They may be found together in the same statement. 
C) ​They are both used in interviews. 
D) All of these 
A) ​They are both included in feedback to the client. 
B) ​They may be found together in the same statement. 
C) ​They are both used in interviews. 
D) All of these D

Question 3

How might you encourage a client who resists emotion to express feelings more fully?​

Accepted Answer

Encouraging a client who resists emotion to express their feelings more fully can be a delicate process. One approach could be to create a safe and non-judgmental space for the client to explore their emotions. This can be done by actively listening to their concerns, validating their experiences, and showing empathy towards their struggles.

It may also be helpful to educate the client about the importance of expressing and processing emotions for their overall well-being. Explaining the connection between repressed emotions and mental health issues can help them understand the value of addressing their feelings.

Using techniques such as mindfulness, deep breathing, or guided imagery can also help the client become more in tune with their emotions and feel more comfortable expressing them. Encouraging them to journal or engage in creative activities can provide an outlet for their emotions as well.

It's important to approach this process with patience and understanding, as it may take time for the client to feel comfortable opening up. Building trust and rapport with the client is crucial in helping them feel safe enough to express their emotions more fully. Ultimately, the goal is to empower the client to recognize and process their emotions in a healthy way, leading to greater emotional well-being.

Question 4

Which of the following will NOT help you practice reflection of feeling?

Accepted Answer

A) ​Combine reflection of feeling with paraphrasing. 
B) ​Become aware of and competent in each of the microskills. 
C) ​Focus on integrating reflection of feeling with questioning, encouraging, and paraphrasing. 
D) Use the skill as frequently as possible, and gradually integrate the microskills naturally into your personal style. 
A) ​Combine reflection of feeling with paraphrasing. 
B) ​Become aware of and competent in each of the microskills. 
C) ​Focus on integrating reflection of feeling with questioning, encouraging, and paraphrasing. 
D) Use the skill as frequently as possible, and gradually integrate the microskills naturally into your personal style.

Question 5

Instructions
 Classify each of the following counseling leads as a paraphrase, encourage, or reflection of feeling.
Client: If it were just my arthritis, I think I could deal with it, but I didn't expect to have muscle spasms and leg cramps so bad I can't walk as well. I feel totally useless.
-____ "Having more than one physical issue complicates things a good deal."
A)for paraphrase
B)for encourage
C)for reflection of feeling

Accepted Answer

The answer of Instructions
 Classify each of the following counseling...

Question 6

When a client is depressed, you can expect less brain activity in the:​

Accepted Answer

A) ​prefrontal cortex. 
B) limbic system. 
C) ​right brain and amygdala. 
D) hippocampus 
A) ​prefrontal cortex. 
B) limbic system. 
C) ​right brain and amygdala. 
D) hippocampus

Question 7

Instructions
 Classify each of the following counseling leads as a paraphrase, encourage, or reflection of feeling.
Client: If it were just my arthritis, I think I could deal with it, but I didn't expect to have muscle spasms and leg cramps so bad I can't walk as well. I feel totally useless.
-____ "You can't walk?"​
A)for paraphrase
B)for encourage
C)for reflection of feeling

Accepted Answer

The answer of Instructions
 Classify each of the following counseling...

Question 8

Paraphrasing is concerned with feeding back the key points of what a client has said. Reflection of feeling, in contrast, involves:

Accepted Answer

A) ​observing emotions. 
B) ​naming emotions. 
C) ​repeating emotions back to the client. 
D) helping clients become more affective. 
A) ​observing emotions. 
B) ​naming emotions. 
C) ​repeating emotions back to the client. 
D) helping clients become more affective.

Question 9

The effective salesperson:​

Accepted Answer

A) ​wisely ignores the feelings of her or his clients. 
B) ​carefully observes emotions so he or she can optimize sales. 
C) ​will note the feelings of clients and may regularly reflect them back. 
D) none of these 
A) ​wisely ignores the feelings of her or his clients. 
B) ​carefully observes emotions so he or she can optimize sales. 
C) ​will note the feelings of clients and may regularly reflect them back. 
D) none of these

Question 10

If a client is continually talking about negative emotions, which of the following is most helpful?​

Accepted Answer

A) ​Encourage the client to continue as he or she wishes. This will empower the client to make his or her own decisions. 
B) ​Work to identify strengths and positives that the client has available, thus empowering the client to face the negatives from a basis of strength. 
C) ​Ask the client to identify positive feelings in his or her body. 
D) ​All of these 
A) ​Encourage the client to continue as he or she wishes. This will empower the client to make his or her own decisions. 
B) ​Work to identify strengths and positives that the client has available, thus empowering the client to face the negatives from a basis of strength. 
C) ​Ask the client to identify positive feelings in his or her body. 
D) ​All of these

Question 11

When a client feels anger, the ________ energizes the limbic HPA axis, and hormones lead to a faster heartbeat, higher blood pressure, breathing changes, and muscular tension.

Accepted Answer

A) ​TAP 
B) ​amygdala 
C) pituitary gland 
D) All of these 
A) ​TAP 
B) ​amygdala 
C) pituitary gland 
D) All of these

Question 12

Instructions
Classify each of the following counseling leads as a paraphrase, encourage, or reflection of feeling.
Client: I really wonder what's going to happen to me. I find myself aging faster than I anticipated. I simply can't do all that I'd like to do anymore. It makes me sick just to think of it. I'm confused and worried.

-____ "You're confused and worried over the changes that come with age."​
A)for paraphrase
B)for encourage
C)for reflection of feeling

Accepted Answer

The answer of Instructions
Classify each of the following counseling leads...

Question 13

Choose the FALSE statement regarding positive and negative emotions.

Accepted Answer

A) ​Positive emotions make everything OK with a client's negative issues. 
B) ​Do not minimize difficult emotions by too quickly focusing on the positive. 
C) ​Identifying positive feelings helps balance the focus on negative emotion. 
D) A wellness assessment provides positive emotions to draw on when needed. 
A) ​Positive emotions make everything OK with a client's negative issues. 
B) ​Do not minimize difficult emotions by too quickly focusing on the positive. 
C) ​Identifying positive feelings helps balance the focus on negative emotion. 
D) A wellness assessment provides positive emotions to draw on when needed.

Question 14

If your client can begin from a positive base of emotion, they may be better able to cope with negative issues.

Accepted Answer

A) True 
 B)False

Question 15

Nonverbal indications of a client who is deeply emotional may most often include:​

Accepted Answer

A) ​rapid breathing, speech hesitations, and facial flushing. 
B) ​relaxed body posture concealing deeper feelings. 
C) ​focusing on a single topic to the exclusion of all others. 
D) All of these 
A) ​rapid breathing, speech hesitations, and facial flushing. 
B) ​relaxed body posture concealing deeper feelings. 
C) ​focusing on a single topic to the exclusion of all others. 
D) All of these

Question 16

Social emotions include:​

Accepted Answer

A) ​embarrassment. 
B) ​guilt. 
C) ​pride. 
D) ​All of these 
A) ​embarrassment. 
B) ​guilt. 
C) ​pride. 
D) ​All of these

Question 17

Feelings are so important in the counseling process that you should:​

Accepted Answer

A) ​reflect every feeling you observe as it comes along. 
B) ​only reflect those feelings that are directly apparent. 
C) ​avoid reflecting discrepant feelings. 
D) none of these 
A) ​reflect every feeling you observe as it comes along. 
B) ​only reflect those feelings that are directly apparent. 
C) ​avoid reflecting discrepant feelings. 
D) none of these

Question 18

Josephine: I've been in this "home" for three years now. The staff doesn't care, my family never comes, and the food is awful.​Which is the most appropriate reflection of her implicit feelings?

Accepted Answer

A) ​"Josephine, you sound really angry. Is that close to what you are feeling?" 
B) ​"Josephine, you are frustrated and angry. Is that close to what you are feeling?" 
C) ​"Josephine, you sound really frustrated!" 
D) "Josephine, I hear that you are frustrated. Underneath that, you sound lonely . . . and angry? Is that close to what you are feeling?" 
A) ​"Josephine, you sound really angry. Is that close to what you are feeling?" 
B) ​"Josephine, you are frustrated and angry. Is that close to what you are feeling?" 
C) ​"Josephine, you sound really frustrated!" 
D) "Josephine, I hear that you are frustrated. Underneath that, you sound lonely . . . and angry? Is that close to what you are feeling?"

Question 19

Instructions
 Classify each of the following counseling leads as a paraphrase, encourage, or reflection of feeling.
Client: Yes, somehow it just doesn't seem fair. I've taken care of myself and worked hard, but my spouse just says I'm angry and bitter. It hurts.
-____ "It hurts."​
A)for paraphrase
B)for encourage
C)for reflection of feeling

Accepted Answer

The answer of Instructions
 Classify each of the following counseling...

Question 20

When the interviewer reflects feeling, he or she can expect the client will ________.

Accepted Answer

A) ​experience their emotional state more fully 
B) ​talk in more depth about their feelings 
C) ​correct the interviewer's reflection with a more accurate descriptor 
D) All of these 
A) ​experience their emotional state more fully 
B) ​talk in more depth about their feelings 
C) ​correct the interviewer's reflection with a more accurate descriptor 
D) All of these

Which of the following is CORRECT regarding the skill of reflecting feelings?

Which of the following is a common quality of both paraphrasing and reflection of feeling?

How might you encourage a client who resists emotion to express feelings more fully?

Which of the following will NOT help you practice reflection of feeling?

When a client is depressed, you can expect less brain activity in the:

Paraphrasing is concerned with feeding back the key points of what a client has said. Reflection of feeling, in contrast, involves:

The effective salesperson:

If a client is continually talking about negative emotions, which of the following is most helpful?

When a client feels anger, the ________ energizes the limbic HPA axis, and hormones lead to a faster heartbeat, higher blood pressure, breathing changes, and muscular tension.

Choose the FALSE statement regarding positive and negative emotions.

If your client can begin from a positive base of emotion, they may be better able to cope with negative issues.

Nonverbal indications of a client who is deeply emotional may most often include:

Social emotions include:

Feelings are so important in the counseling process that you should:

Josephine: I've been in this "home" for three years now. The staff doesn't care, my family never comes, and the food is awful.Which is the most appropriate reflection of her implicit feelings?

When the interviewer reflects feeling, he or she can expect the client will ________.

Intentional Interviewing, Counseling, and Psychotherapy

Ethics, Multicultural Competence, Positive Psychology, and Therapeutic Lifestyle Changes

Attending Behavior and Empathy Skills

Observation Skills

Questions: Opening Communication

Encouraging, Paraphrasing, and Summarizing: Active Listening and Cognition

The Five-Stage Interview: Empathically Integrating Skills for Creative Change

Focusing the Counseling Session: Exploring the Story From Multiple Perspectives

Empathic Confrontation and the Creative New: Identifying and Challenging Client Conflict

Reflection of Meaning and Interpretationreframe: Helping the Clients Restory Their Lives

Action Skills for Building Resilience and Managing Stress: Self-Disclosure, Feedback, Logical Consequences, Directivesinstruction, and Psychoeducation

Counseling Theory and Practice: How to Integrate the Microskills With Multiple Approaches

Skill Integration, Determining Personal Style, and Transcendence

Filters

Exam 7: Observing and Reflecting Feelings: the Heart of Empathic Understanding

Which of the following is CORRECT regarding the skill of reflecting feelings?​

Which of the following is a common quality of both paraphrasing and reflection of feeling?​

How might you encourage a client who resists emotion to express feelings more fully?​

Which of the following will NOT help you practice reflection of feeling?

When a client is depressed, you can expect less brain activity in the:​

Paraphrasing is concerned with feeding back the key points of what a client has said. Reflection of feeling, in contrast, involves:

The effective salesperson:​

If a client is continually talking about negative emotions, which of the following is most helpful?​

When a client feels anger, the ________ energizes the limbic HPA axis, and hormones lead to a faster heartbeat, higher blood pressure, breathing changes, and muscular tension.

Choose the FALSE statement regarding positive and negative emotions.

If your client can begin from a positive base of emotion, they may be better able to cope with negative issues.

Nonverbal indications of a client who is deeply emotional may most often include:​

Social emotions include:​

Feelings are so important in the counseling process that you should:​

Josephine: I've been in this "home" for three years now. The staff doesn't care, my family never comes, and the food is awful.​Which is the most appropriate reflection of her implicit feelings?

When the interviewer reflects feeling, he or she can expect the client will ________.

Intentional Interviewing, Counseling, and Psychotherapy

Ethics, Multicultural Competence, Positive Psychology, and Therapeutic Lifestyle Changes

Attending Behavior and Empathy Skills

Observation Skills

Questions: Opening Communication

Encouraging, Paraphrasing, and Summarizing: Active Listening and Cognition

The Five-Stage Interview: Empathically Integrating Skills for Creative Change

Focusing the Counseling Session: Exploring the Story From Multiple Perspectives

Empathic Confrontation and the Creative New: Identifying and Challenging Client Conflict

Reflection of Meaning and Interpretationreframe: Helping the Clients Restory Their Lives

Action Skills for Building Resilience and Managing Stress: Self-Disclosure, Feedback, Logical Consequences, Directivesinstruction, and Psychoeducation

Counseling Theory and Practice: How to Integrate the Microskills With Multiple Approaches

Skill Integration, Determining Personal Style, and Transcendence

Filters

Which of the following is CORRECT regarding the skill of reflecting feelings?

Which of the following is a common quality of both paraphrasing and reflection of feeling?

How might you encourage a client who resists emotion to express feelings more fully?

When a client is depressed, you can expect less brain activity in the:

The effective salesperson:

If a client is continually talking about negative emotions, which of the following is most helpful?

Nonverbal indications of a client who is deeply emotional may most often include:

Social emotions include:

Feelings are so important in the counseling process that you should:

Josephine: I've been in this "home" for three years now. The staff doesn't care, my family never comes, and the food is awful.Which is the most appropriate reflection of her implicit feelings?