Question 1

Empathy is not just a psychological concept. It also:​

Accepted Answer

A) ​is measurable through brain imaging. 
B) ​is measurable through careful observation of your actions. 
C) ​is assessed by the extensive research on microskills. 
D) has become a foundation for person-centered counseling. 
A) ​is measurable through brain imaging. 
B) ​is measurable through careful observation of your actions. 
C) ​is assessed by the extensive research on microskills. 
D) has become a foundation for person-centered counseling. A

Question 2

An empathic person who watches a partner being shocked in an experiment:​

Accepted Answer

A) ​draws on memories from the hippocampus to deal with the strain. 
B) ​draws on the amygdala to understand the other. 
C) ​actually feels his or her partner's pain, even though just watching. 
D) has some parallel pain centers activated in his or her brain. 
A) ​draws on memories from the hippocampus to deal with the strain. 
B) ​draws on the amygdala to understand the other. 
C) ​actually feels his or her partner's pain, even though just watching. 
D) has some parallel pain centers activated in his or her brain. D

Question 3

Which of the following focuses is NOT an attending skill?​

Accepted Answer

A) ​Visual/eye contact 
B) ​Vocal quality 
C) ​Verbal tracking 
D) Emotional intelligence 
A) ​Visual/eye contact 
B) ​Vocal quality 
C) ​Verbal tracking 
D) Emotional intelligence D

Question 4

Which of the following is TRUE?​

Accepted Answer

A) ​Many beginning counselors to try to solve clients' difficulties too soon. 
B) ​Most clients develop their concerns over a brief period of time. 
C) ​It is critical for counselors to speed up in focusing on clients' problems and solutions. 
D) Using the three Vs and one B is a waste of time during an intake session. 
A) ​Many beginning counselors to try to solve clients' difficulties too soon. 
B) ​Most clients develop their concerns over a brief period of time. 
C) ​It is critical for counselors to speed up in focusing on clients' problems and solutions. 
D) Using the three Vs and one B is a waste of time during an intake session.

Question 5

We tend to listen to some topics more than others by verbal tracking. We hear some topics better than others. It is important that the interviewer be aware of unconscious patterns of:​

Accepted Answer

A) ​selective attention. 
B) ​pupil dilation. 
C) ​verbal underlining. 
D) client topic jumps. 
A) ​selective attention. 
B) ​pupil dilation. 
C) ​verbal underlining. 
D) client topic jumps.

Question 6

Cultural differences:​

Accepted Answer

A) ​reveal clearly that counseling across cultures is virtually impossible. 
B) ​reveal little in the way of personal or group differences. 
C) ​must be taken into account, but only with groups with whom one has experience. 
D) are an important factor that must be considered in every counseling session. 
A) ​reveal clearly that counseling across cultures is virtually impossible. 
B) ​reveal little in the way of personal or group differences. 
C) ​must be taken into account, but only with groups with whom one has experience. 
D) are an important factor that must be considered in every counseling session.

Question 7

________ is/are a particularly good example of how different people react differently to the same voice.

Accepted Answer

A) ​Clients changing the topic 
B) ​Interviewer's national or regional accent 
C) ​Client vocal tones 
D) Interviewer's skillful attending skills 
A) ​Clients changing the topic 
B) ​Interviewer's national or regional accent 
C) ​Client vocal tones 
D) Interviewer's skillful attending skills

Question 8

It is important for the counselor to be aware of his/her own patterns of:​

Accepted Answer

A) ​verbal underlining. 
B) ​selective attention. 
C) ​pupil dilation. 
D) client topic jumps. 
A) ​verbal underlining. 
B) ​selective attention. 
C) ​pupil dilation. 
D) client topic jumps.

Question 9

Provide examples of effective attending and effective nonattending counselor responses to this client:​Client: "It was a long, hard hearing. The lawyer kept questioning me about the so-called 'assault' for two hours. I'm not guilty, and I didn't do it. I can't see why they are after me all the time."​

Accepted Answer

Effective attending counselor response:

Question 10

Learning attending and the other microskills involves breaking each skill to its smallest component and is similar to ____.

Accepted Answer

A) ​how samurai learn swordplay 
B) ​learning to drive a car for the first time 
C) ​becoming proficient with demanding activities: sports, dance, music 
D) all of the above 
A) ​how samurai learn swordplay 
B) ​learning to drive a car for the first time 
C) ​becoming proficient with demanding activities: sports, dance, music 
D) all of the above

Question 11

Present a concrete example of a time when it may be appropriate NOT to provide attention (attending behavior to client talk).​

Accepted Answer

One example of a time when it may be app

Question 12

Clients and interviewers highlight important issues in their statements through:

Accepted Answer

A) ​written instructions. 
B) ​verbal underlining, keeping to the same topic, and higher pitch. 
C) ​verbal underlining, topic jumps, and softer vocal tone. 
D) verbal underlining, volume and emphasis on key words or phrases. 
A) ​written instructions. 
B) ​verbal underlining, keeping to the same topic, and higher pitch. 
C) ​verbal underlining, topic jumps, and softer vocal tone. 
D) verbal underlining, volume and emphasis on key words or phrases.

Question 13

As the interviewer, when you don't know what to do next, which of the following should you do?​

Accepted Answer

A) ​Continue attending to the client. 
B) ​Ask the client to start over. 
C) ​Consult your notes regarding the client's issues. 
D) End the session. 
A) ​Continue attending to the client. 
B) ​Ask the client to start over. 
C) ​Consult your notes regarding the client's issues. 
D) End the session.

Question 14

Attending skills:​

Accepted Answer

A) ​exist in all cultures, but may be expressed differently. 
B) ​remain the same from culture to culture. 
C) ​are very similar, but differ occasionally in cultures. 
D) enable an interviewer to communicate with people of other cultures at a very rapid rate. 
A) ​exist in all cultures, but may be expressed differently. 
B) ​remain the same from culture to culture. 
C) ​are very similar, but differ occasionally in cultures. 
D) enable an interviewer to communicate with people of other cultures at a very rapid rate.

Question 15

The microskills can best be taught to:​

Accepted Answer

A) ​many client and volunteer populations. 
B) ​hospitalized inpatients during the early stages of treatment. 
C) ​high school peer counselors. 
D) volunteers in the community. 
A) ​many client and volunteer populations. 
B) ​hospitalized inpatients during the early stages of treatment. 
C) ​high school peer counselors. 
D) volunteers in the community.

Question 16

Which of the following determines comfortable interpersonal distance between people?​

Accepted Answer

A) ​Ethnic or regional heritage 
B) ​Age 
C) ​Specific topics of conversation 
D) All of the above 
A) ​Ethnic or regional heritage 
B) ​Age 
C) ​Specific topics of conversation 
D) All of the above

Question 17

Which of the following is FALSE about teaching the microskills to challenging clients in different settings?

Accepted Answer

A) ​Depressed hospitalized patients do not respond well to social skills treatment. 
B) ​Teaching troubled clients the attending skills is usually effective. 
C) ​Attending skills improve the preparation of high school peer mediators. 
D) Communication with troubled children can be regained by using the attending skills. 
A) ​Depressed hospitalized patients do not respond well to social skills treatment. 
B) ​Teaching troubled clients the attending skills is usually effective. 
C) ​Attending skills improve the preparation of high school peer mediators. 
D) Communication with troubled children can be regained by using the attending skills.

Question 18

When demonstrating ____________________ the interviewer is able to offer a congruent idea or frame of reference that helps the client see a new perspective.

Accepted Answer

A) ​basic empathy 
B) ​additive empathy 
C) ​subtractive empathy 
D) none of the above 
A) ​basic empathy 
B) ​additive empathy 
C) ​subtractive empathy 
D) none of the above

Question 19

Empathy is best assessed by:​

Accepted Answer

A) ​your level of identification with your client. 
B) ​the client's reaction to your statement. 
C) ​the grammatical quality of your statement. 
D) the accuracy of your interpretation. 
A) ​your level of identification with your client. 
B) ​the client's reaction to your statement. 
C) ​the grammatical quality of your statement. 
D) the accuracy of your interpretation.

Question 20

Which of these is NOT true of effective attending behavior?​

Accepted Answer

A) ​Primarily involves eye contact, body posture, and following the client verbally 
B) ​Requires both verbal and nonverbal sensitivity 
C) ​Is illustrated by frequent use of the self focus 
D) Is useful in rapport building 
A) ​Primarily involves eye contact, body posture, and following the client verbally 
B) ​Requires both verbal and nonverbal sensitivity 
C) ​Is illustrated by frequent use of the self focus 
D) Is useful in rapport building

Empathy is not just a psychological concept. It also:

An empathic person who watches a partner being shocked in an experiment:

Which of the following focuses is NOT an attending skill?

Which of the following is TRUE?

We tend to listen to some topics more than others by verbal tracking. We hear some topics better than others. It is important that the interviewer be aware of unconscious patterns of:

Cultural differences:

________ is/are a particularly good example of how different people react differently to the same voice.

It is important for the counselor to be aware of his/her own patterns of:

Provide examples of effective attending and effective nonattending counselor responses to this client:Client: "It was a long, hard hearing. The lawyer kept questioning me about the so-called 'assault' for two hours. I'm not guilty, and I didn't do it. I can't see why they are after me all the time."

Learning attending and the other microskills involves breaking each skill to its smallest component and is similar to ____.

Present a concrete example of a time when it may be appropriate NOT to provide attention (attending behavior to client talk).

Clients and interviewers highlight important issues in their statements through:

As the interviewer, when you don't know what to do next, which of the following should you do?

Attending skills:

The microskills can best be taught to:

Which of the following determines comfortable interpersonal distance between people?

Which of the following is FALSE about teaching the microskills to challenging clients in different settings?

When demonstrating ____________________ the interviewer is able to offer a congruent idea or frame of reference that helps the client see a new perspective.

Empathy is best assessed by:

Which of these is NOT true of effective attending behavior?

Intentional Interviewing, Counseling, and Psychotherapy

Ethics, Multicultural Competence, Positive Psychology, and Therapeutic Lifestyle Changes

Observation Skills

Questions: Opening Communication

Encouraging, Paraphrasing, and Summarizing: Active Listening and Cognition

Observing and Reflecting Feelings: the Heart of Empathic Understanding

The Five-Stage Interview: Empathically Integrating Skills for Creative Change

Focusing the Counseling Session: Exploring the Story From Multiple Perspectives

Empathic Confrontation and the Creative New: Identifying and Challenging Client Conflict

Reflection of Meaning and Interpretationreframe: Helping the Clients Restory Their Lives

Action Skills for Building Resilience and Managing Stress: Self-Disclosure, Feedback, Logical Consequences, Directivesinstruction, and Psychoeducation

Counseling Theory and Practice: How to Integrate the Microskills With Multiple Approaches

Skill Integration, Determining Personal Style, and Transcendence

Filters

Exam 3: Attending Behavior and Empathy Skills

Empathy is not just a psychological concept. It also:​

An empathic person who watches a partner being shocked in an experiment:​

Which of the following focuses is NOT an attending skill?​

Which of the following is TRUE?​

We tend to listen to some topics more than others by verbal tracking. We hear some topics better than others. It is important that the interviewer be aware of unconscious patterns of:​

Cultural differences:​

________ is/are a particularly good example of how different people react differently to the same voice.

It is important for the counselor to be aware of his/her own patterns of:​

Learning attending and the other microskills involves breaking each skill to its smallest component and is similar to ____.

Present a concrete example of a time when it may be appropriate NOT to provide attention (attending behavior to client talk).​

Clients and interviewers highlight important issues in their statements through:

As the interviewer, when you don't know what to do next, which of the following should you do?​

Attending skills:​

The microskills can best be taught to:​

Which of the following determines comfortable interpersonal distance between people?​

Which of the following is FALSE about teaching the microskills to challenging clients in different settings?

When demonstrating ____________________ the interviewer is able to offer a congruent idea or frame of reference that helps the client see a new perspective.

Empathy is best assessed by:​

Which of these is NOT true of effective attending behavior?​

Intentional Interviewing, Counseling, and Psychotherapy

Ethics, Multicultural Competence, Positive Psychology, and Therapeutic Lifestyle Changes

Observation Skills

Questions: Opening Communication

Encouraging, Paraphrasing, and Summarizing: Active Listening and Cognition

Observing and Reflecting Feelings: the Heart of Empathic Understanding

The Five-Stage Interview: Empathically Integrating Skills for Creative Change

Focusing the Counseling Session: Exploring the Story From Multiple Perspectives

Empathic Confrontation and the Creative New: Identifying and Challenging Client Conflict

Reflection of Meaning and Interpretationreframe: Helping the Clients Restory Their Lives

Action Skills for Building Resilience and Managing Stress: Self-Disclosure, Feedback, Logical Consequences, Directivesinstruction, and Psychoeducation

Counseling Theory and Practice: How to Integrate the Microskills With Multiple Approaches

Skill Integration, Determining Personal Style, and Transcendence

Filters

Empathy is not just a psychological concept. It also:

An empathic person who watches a partner being shocked in an experiment:

Which of the following focuses is NOT an attending skill?

Which of the following is TRUE?

We tend to listen to some topics more than others by verbal tracking. We hear some topics better than others. It is important that the interviewer be aware of unconscious patterns of:

Cultural differences:

It is important for the counselor to be aware of his/her own patterns of:

Present a concrete example of a time when it may be appropriate NOT to provide attention (attending behavior to client talk).

As the interviewer, when you don't know what to do next, which of the following should you do?

Attending skills:

The microskills can best be taught to:

Which of the following determines comfortable interpersonal distance between people?

Empathy is best assessed by:

Which of these is NOT true of effective attending behavior?