Question 1

Direct but not constant eye contact is typical for:​

Accepted Answer

A) ​African American clients. 
B) ​Hispanic clients. 
C) ​White middle-class clients. 
D) all of the above. 
A) ​African American clients. 
B) ​Hispanic clients. 
C) ​White middle-class clients. 
D) all of the above.

Question 2

Basic empathy is best defined as:​

Accepted Answer

A) ​the interviewer interchanges responses with the client. 
B) ​the interviewer changes roles with the client. 
C) ​the relationship is one of equity and understanding. 
D) the interviewer accurately says back to the client what has been said. 
A) ​the interviewer interchanges responses with the client. 
B) ​the interviewer changes roles with the client. 
C) ​the relationship is one of equity and understanding. 
D) the interviewer accurately says back to the client what has been said.

Question 3

Clients and interviewers may use _________________ to highlight the important issues in their statements.

Accepted Answer

A) ​verbal underlining, topic jumps, and softer vocal tone 
B) ​verbal underlining, keeping to the same topic, and higher pitch 
C) ​verbal underlining to key words or phrases 
D) written instructions 
A) ​verbal underlining, topic jumps, and softer vocal tone 
B) ​verbal underlining, keeping to the same topic, and higher pitch 
C) ​verbal underlining to key words or phrases 
D) written instructions

Question 4

In every interview the quality of attending and nonattending responses ____.

Accepted Answer

A) ​is always the same 
B) ​depends on how actively you demonstrate attending 
C) ​depends on the situation 
D) depends on how well versed you are in expressing nonattention 
A) ​is always the same 
B) ​depends on how actively you demonstrate attending 
C) ​depends on the situation 
D) depends on how well versed you are in expressing nonattention

Question 5

Vocal qualities and verbal tracking:​

Accepted Answer

A) ​are essentially the same skill. 
B) ​are secondary and tertiary attending skills. 
C) ​are NOT interviewer skills. 
D) are distinctly different and critical attending skills. 
A) ​are essentially the same skill. 
B) ​are secondary and tertiary attending skills. 
C) ​are NOT interviewer skills. 
D) are distinctly different and critical attending skills.

Question 6

You can observe interview sessions and rate the use of interviewer empathy using which of the following scales?​

Accepted Answer

A) ​Level 1: Additive empathy; Level 2: Basic empathy; Level 3: Subtractive empathy 
B) ​Level 1: Subtractive empathy; Level 2: Basic empathy; Level 3: Additive empathy 
C) ​Level 1: Basic empathy; Level 2: Additive empathy; Level 3: Subtractive empathy 
D) Level 1: Additive empathy; Level 2: Subtractive empathy; Level 3: Basic empathy 
A) ​Level 1: Additive empathy; Level 2: Basic empathy; Level 3: Subtractive empathy 
B) ​Level 1: Subtractive empathy; Level 2: Basic empathy; Level 3: Additive empathy 
C) ​Level 1: Basic empathy; Level 2: Additive empathy; Level 3: Subtractive empathy 
D) Level 1: Additive empathy; Level 2: Subtractive empathy; Level 3: Basic empathy

Question 7

Selective attention, a key concept introduced in the microskills framework,:​

Accepted Answer

A) ​is less important in key theories of helping such as person-centered and brief counseling. 
B) ​is based on the brain being wired to attend stimuli to cope with the environment. 
C) ​is brought about by the hippocampus and the energizing amygdala through selective memory. 
D) has become the central concept of person-centered and brief counseling. 
A) ​is less important in key theories of helping such as person-centered and brief counseling. 
B) ​is based on the brain being wired to attend stimuli to cope with the environment. 
C) ​is brought about by the hippocampus and the energizing amygdala through selective memory. 
D) has become the central concept of person-centered and brief counseling.

Question 8

Staying with the topic is important in:​

Accepted Answer

A) ​verbal underlining. 
B) ​verbal tracking. 
C) ​most non-attending responses. 
D) effective vocal qualities. 
A) ​verbal underlining. 
B) ​verbal tracking. 
C) ​most non-attending responses. 
D) effective vocal qualities.

Question 9

Attending behavior on the part of the helping professional ____.

Accepted Answer

A) ​is making sure the client is comfortable before the session begins 
B) ​is attending to client needs as they arise in the session 
C) ​is encouraging client talk and reducing interviewer talk 
D) is noting accurate details in the report following the session 
A) ​is making sure the client is comfortable before the session begins 
B) ​is attending to client needs as they arise in the session 
C) ​is encouraging client talk and reducing interviewer talk 
D) is noting accurate details in the report following the session

Question 10

What are the four main concepts of attending behavior? Evaluate yourself on each of these.

Accepted Answer

The four main concepts of attending beha

Question 11

When the interviewer paraphrases and reflects feeling to communicate that he or she understands the client, this is:​

Accepted Answer

A) ​empathy. 
B) ​subtractive empathy. 
C) ​basic empathy. 
D) additive empathy. 
A) ​empathy. 
B) ​subtractive empathy. 
C) ​basic empathy. 
D) additive empathy.

Question 12

Teaching attending behavior to clients is recommended by the authors because:​

Accepted Answer

A) ​it will make clients into beginning interviewers and counselors. 
B) ​it provides something to do when the interview begins to slow down. 
C) ​research and counseling practice has revealed that it can be highly beneficial to many clients. 
D) all of the above 
A) ​it will make clients into beginning interviewers and counselors. 
B) ​it provides something to do when the interview begins to slow down. 
C) ​research and counseling practice has revealed that it can be highly beneficial to many clients. 
D) all of the above

Question 13

Empathy is often defined as:​

Accepted Answer

A) ​comforting the client through difficult emotions. 
B) ​experiencing the world as if you were the client. 
C) ​the same as sympathy. 
D) being kind to the client when he or she is troubled. 
A) ​comforting the client through difficult emotions. 
B) ​experiencing the world as if you were the client. 
C) ​the same as sympathy. 
D) being kind to the client when he or she is troubled.

Question 14

Define and provide an example of the following terms:
​​verbal underlining
​selective attention​

Accepted Answer

Verbal underlining is the act of emphasi

Question 15

Describe cultural differences that may exist in the four main concepts of attending behavior.

Accepted Answer

Cultural differences can greatly impact

Question 16

Silence:​

Accepted Answer

A) ​needs to be avoided in some cultural contexts. 
B) ​is central when you are working with a client whom you do not really understand as it gives them more time to think and talk. 
C) ​can be frightening to the beginning helper. 
D) is difficult for clients, so the counselor needs to fill in the time. 
A) ​needs to be avoided in some cultural contexts. 
B) ​is central when you are working with a client whom you do not really understand as it gives them more time to think and talk. 
C) ​can be frightening to the beginning helper. 
D) is difficult for clients, so the counselor needs to fill in the time.

Question 17

Who introduced the attending behavior concepts to the helping field?​

Accepted Answer

A) ​Ivey et al. 
B) ​Freud et al. 
C) ​Skinner et al. 
D) Rogers et al. 
A) ​Ivey et al. 
B) ​Freud et al. 
C) ​Skinner et al. 
D) Rogers et al.

Question 18

Without attention, nothing will happen.​

Accepted Answer

A) True 
 B)False

Question 19

Explain what mirror neurons are and how they support empathy.

Accepted Answer

Mirror neurons are a type of brain cell

Question 20

Which of the following is TRUE about attention?​

Accepted Answer

A) ​It is only of a psychological nature. 
B) ​It is measurable through brain imaging techniques. 
C) ​It does not involve brain activity. 
D) None of the above 
A) ​It is only of a psychological nature. 
B) ​It is measurable through brain imaging techniques. 
C) ​It does not involve brain activity. 
D) None of the above

Direct but not constant eye contact is typical for:

Basic empathy is best defined as:

Clients and interviewers may use _________________ to highlight the important issues in their statements.

In every interview the quality of attending and nonattending responses ____.

Vocal qualities and verbal tracking:

You can observe interview sessions and rate the use of interviewer empathy using which of the following scales?

Selective attention, a key concept introduced in the microskills framework,:

Staying with the topic is important in:

Attending behavior on the part of the helping professional ____.

What are the four main concepts of attending behavior? Evaluate yourself on each of these.

When the interviewer paraphrases and reflects feeling to communicate that he or she understands the client, this is:

Teaching attending behavior to clients is recommended by the authors because:

Empathy is often defined as:

Define and provide an example of the following terms: verbal underlining selective attention

Describe cultural differences that may exist in the four main concepts of attending behavior.

Silence:

Who introduced the attending behavior concepts to the helping field?

Without attention, nothing will happen.

Explain what mirror neurons are and how they support empathy.

Which of the following is TRUE about attention?

Intentional Interviewing, Counseling, and Psychotherapy

Ethics, Multicultural Competence, Positive Psychology, and Therapeutic Lifestyle Changes

Observation Skills

Questions: Opening Communication

Encouraging, Paraphrasing, and Summarizing: Active Listening and Cognition

Observing and Reflecting Feelings: the Heart of Empathic Understanding

The Five-Stage Interview: Empathically Integrating Skills for Creative Change

Focusing the Counseling Session: Exploring the Story From Multiple Perspectives

Empathic Confrontation and the Creative New: Identifying and Challenging Client Conflict

Reflection of Meaning and Interpretationreframe: Helping the Clients Restory Their Lives

Action Skills for Building Resilience and Managing Stress: Self-Disclosure, Feedback, Logical Consequences, Directivesinstruction, and Psychoeducation

Counseling Theory and Practice: How to Integrate the Microskills With Multiple Approaches

Skill Integration, Determining Personal Style, and Transcendence

Filters

Exam 3: Attending Behavior and Empathy Skills

Direct but not constant eye contact is typical for:​

Basic empathy is best defined as:​

Clients and interviewers may use _________________ to highlight the important issues in their statements.

In every interview the quality of attending and nonattending responses ____.

Vocal qualities and verbal tracking:​

You can observe interview sessions and rate the use of interviewer empathy using which of the following scales?​

Selective attention, a key concept introduced in the microskills framework,:​

Staying with the topic is important in:​

Attending behavior on the part of the helping professional ____.

What are the four main concepts of attending behavior? Evaluate yourself on each of these.

When the interviewer paraphrases and reflects feeling to communicate that he or she understands the client, this is:​

Teaching attending behavior to clients is recommended by the authors because:​

Empathy is often defined as:​

Define and provide an example of the following terms: ​​verbal underlining ​selective attention​

Describe cultural differences that may exist in the four main concepts of attending behavior.

Silence:​

Who introduced the attending behavior concepts to the helping field?​

Without attention, nothing will happen.​

Explain what mirror neurons are and how they support empathy.

Which of the following is TRUE about attention?​

Intentional Interviewing, Counseling, and Psychotherapy

Ethics, Multicultural Competence, Positive Psychology, and Therapeutic Lifestyle Changes

Observation Skills

Questions: Opening Communication

Encouraging, Paraphrasing, and Summarizing: Active Listening and Cognition

Observing and Reflecting Feelings: the Heart of Empathic Understanding

The Five-Stage Interview: Empathically Integrating Skills for Creative Change

Focusing the Counseling Session: Exploring the Story From Multiple Perspectives

Empathic Confrontation and the Creative New: Identifying and Challenging Client Conflict

Reflection of Meaning and Interpretationreframe: Helping the Clients Restory Their Lives

Action Skills for Building Resilience and Managing Stress: Self-Disclosure, Feedback, Logical Consequences, Directivesinstruction, and Psychoeducation

Counseling Theory and Practice: How to Integrate the Microskills With Multiple Approaches

Skill Integration, Determining Personal Style, and Transcendence

Filters

Direct but not constant eye contact is typical for:

Basic empathy is best defined as:

Vocal qualities and verbal tracking:

You can observe interview sessions and rate the use of interviewer empathy using which of the following scales?

Selective attention, a key concept introduced in the microskills framework,:

Staying with the topic is important in:

When the interviewer paraphrases and reflects feeling to communicate that he or she understands the client, this is:

Teaching attending behavior to clients is recommended by the authors because:

Empathy is often defined as:

Define and provide an example of the following terms: verbal underlining selective attention

Silence:

Who introduced the attending behavior concepts to the helping field?

Without attention, nothing will happen.

Which of the following is TRUE about attention?