Exam 9: Market Segmentation, Targeting, and Positioning
Exam 1: Creating Customer Relationships and Value Through Marketing239 Questions
Exam 2: Developing Successful Organizational and Marketing Strategies349 Questions
Exam 3: Scanning the Marketing Environment275 Questions
Exam 4: Ethical and Social Responsibility for Sustainable Marketing192 Questions
Exam 5: Understanding Consumer Behavior361 Questions
Exam 6: Understanding Organizations As Customers202 Questions
Exam 7: Understanding and Reaching Global Consumers and Markets252 Questions
Exam 8: Marketing Research: From Customer Insights to Actions287 Questions
Exam 9: Market Segmentation, Targeting, and Positioning200 Questions
Exam 10: Developing New Products and Services271 Questions
Exam 11: Managing Successful Products, Services, and Brands347 Questions
Exam 12: Services Marketing215 Questions
Exam 13: Building the Price Foundation237 Questions
Exam 14: Arriving at the Final Price319 Questions
Exam 15: Managing Marketing Channels and Supply Chains304 Questions
Exam 16: Retailing and Wholesaling329 Questions
Exam 17: Integrated Marketing Communications and Direct Marketing240 Questions
Exam 18: Advertising, Sales Promotion, and Public Relations312 Questions
Exam 19: Using Social Media and Mobile Marketing to Connect With Consumers321 Questions
Exam 20: Personal Selling and Sales Management147 Questions
Exam 21: Implementing Interactive and Multi-Channel Marketing317 Questions
Exam 22: Pulling It All Together: the Strategic Marketing Proces171 Questions
Exam 23: Building an Effective Marketing Plan83 Questions
Exam 24: Financial Aspects of Marketing24 Questions
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The 80/20 rule is most closely related to which basis of segmentation?
(Multiple Choice)
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Australia-based Renewable Energy Ltd. sells a $10 million device that converts manure into energy. One of these devices is capable of generating energy equal to $2 million of natural gas per year. The company believes its target market consists of businesses similar to its first customer, a fertilizer manufacturer that was located in a rural area. If the firm expands to the United States, it most likely will use which of the following strategies to segment its market?
(Multiple Choice)
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Which of the following is a criterion used for selecting a target market?
(Multiple Choice)
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A marketing manager goes through several steps to put a market segmentation plan into effect. This includes forming market segments and then ________ without encountering excessive costs.
(Multiple Choice)
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Carmaker Kia has used its 10-year/100,000 mile warranty program to improve consumer perceptions of the reliability of its vehicles. This would be considered a ________ strategy.
(Multiple Choice)
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Figure 9-9
-Assume that the perceptual map in Figure 9-9 above is an accurate representation for adult consumers. A heavy consumer of mineral water is likely to think that mineral water is

(Multiple Choice)
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Todd Harris and Associates, a New York sales promotion agency, discovered from an analysis of its files that one-quarter (or 25 percent) of its clients generated more than three-quarters (or 75 percent) of its fees and commissions. This is an example of what concept?
(Multiple Choice)
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"For upscale American families who desire a carefree driving experience, Volvo is a premium-priced automobile that offers the utmost in safety and dependability" is a ________ statement for Volvo in North America.
(Multiple Choice)
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Segmentation based on some subjective mental or emotional attributes, aspirations, or needs of prospective customers is
(Multiple Choice)
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Which of the following statements about Zappos is most accurate?
(Multiple Choice)
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The ultimate criterion for an organization's marketing success is that ________ as a result of increased synergies.
(Multiple Choice)
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The market segmentation strategy known as frequency marketing focuses on
(Multiple Choice)
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Recently Colgate-Palmolive introduced Colgate Enamel Health toothpaste, one that claims to replenish and polish tooth enamel, the hard outer layer of the tooth that provides a protective barrier to inner layers. This new formula helps to separate the Colgate product from its top competitors, such as Crest. What marketing strategy did Colgate-Palmolive use here?
(Multiple Choice)
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Universal Concerts wants to bring a series of music concerts to Canada next year. In general, western Canadians prefer country music while eastern Canadians prefer rock. In fact, a country music event in eastern Canada is very likely to have lots of empty seats. To maximize revenue, Universal Concerts should segment its Canadian market according to
(Multiple Choice)
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All of these are criteria used for selecting target market segments except which?
(Multiple Choice)
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The United Talent Agency represents country singer Trace Adkins in negotiations with various venues in which he could perform. Imagine that the agency decided the singer would not perform at venues located in communities that have fewer than 100,000 residents. In this example, the agency would be using ________ segmentation.
(Multiple Choice)
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