Exam 1: Human Resource Management: Gaining a Competitive Advantage

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The amount of time that the HRM function devotes to administrative tasks is decreasing, and its role as a strategic business partner is increasing.

(True/False)
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________ refers to the policies, practices, and systems that influence employees' behavior, attitudes, and performance.

(Multiple Choice)
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Which of the following arguments states that companies develop reputations on favorability as prospective employers for women and ethnic minorities?

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Which of the following is a core value of TQM?

(Multiple Choice)
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The balanced scorecard should not be used to link a company's human resource management activities to the company's business strategy.

(True/False)
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Typically when a company is in the news, it is because the company failed to be sustainable. Which of the following best describes its failure?

(Multiple Choice)
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Jake, the CEO of a company, appraises his managers based on how well they empower their employees. Which of the following managers is Jake likely to rate the highest in this regard?

(Multiple Choice)
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Since the baby boomers are getting closer to retirement, the U.S. workforce is predicted to decrease in average age.

(True/False)
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When BP Oil provided funds to clean up the oil spill in the Gulf of Mexico, they were recognizing the importance of

(Multiple Choice)
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Which of the following HRM practices involves employees receiving feedback?

(Multiple Choice)
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Which of the following major dimensions of HRM practices involves training employees to have the skills needed to perform their jobs?

(Multiple Choice)
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Which of the following is true of a balanced scorecard?

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Which of the following HRM practices involves helping employees understand how their jobs contribute to the finished product?

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A company competes for the Malcolm Baldrige National Quality Award. If it is evaluated based on how senior executives create and sustain vision, values, and mission, it is likely that the company is being judged on the criterion of

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What is meant by empowering, and what type of training must be conducted to make it effective?

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Holly was hired recently by her firm to provide coaching to a work unit that is underperforming. This is part of the ________ function of HR.

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With technology constantly changing and employers attempting to keep talented employees away from their competition, which legal issue may be on the rise in the United States?

(Multiple Choice)
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Discuss the balanced scorecard approach of measuring stakeholder performance.

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Alpha Consulting provides HR services to small companies that do not need full-time HR. Contracting with Alpha Consulting is known as

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Which of the following dimensions of HRM practices involves ensuring that HRM practices comply with federal, state, and local laws?

(Multiple Choice)
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