Question 1

Which are used to help determine why employees are leaving their jobs?

Accepted Answer

A)  Termination interviews 
B)  Focus groups 
C)  Employment tests 
D)  Exit interviews 
E)  Assessment Centers 
A)  Termination interviews 
B)  Focus groups 
C)  Employment tests 
D)  Exit interviews 
E)  Assessment Centers

Question 2

One of the newest ways of gauging whether a candidate is right for the company is by checking:

Accepted Answer

A)  previous places of employment. 
B)  with references. 
C)  trial employment period. 
D)  aptitude tests. 
E)  social networking sites. 
A)  previous places of employment. 
B)  with references. 
C)  trial employment period. 
D)  aptitude tests. 
E)  social networking sites.

Question 3

Which of the following is not a dividend of workplace diversity?

Accepted Answer

A)  Reduced costs associated with high turnover, absenteeism, and lawsuits. 
B)  Increased understanding of the marketplace. 
C)  Better use of employee talent. 
D)  Increased costs associated with high turnover, absenteeism, and lawsuits. 
E)  Enhanced quality of team problem solving. 
A)  Reduced costs associated with high turnover, absenteeism, and lawsuits. 
B)  Increased understanding of the marketplace. 
C)  Better use of employee talent. 
D)  Increased costs associated with high turnover, absenteeism, and lawsuits. 
E)  Enhanced quality of team problem solving.

Question 4

Skill-based pay means linking compensation to the specific tasks an employee performs.

Accepted Answer

A) True 
 B)False

Question 5

The economic value of the knowledge, experience, skills, and capabilities of employees refers to personal capital.

Accepted Answer

A) True 
 B)False

Question 6

The belief that your group and subculture is not as good as other groups and subcultures is ethnocentrism.

Accepted Answer

A) True 
 B)False

Question 7

Job description is the process of determining the skills, abilities, and other attributes a person needs to perform a particular job.

Accepted Answer

A) True 
 B)False

Question 8

Homogeneous top management teams tend to be broadminded in their perspectives.

Accepted Answer

A) True 
 B)False

Question 9

People who work for an organization, but not on a permanent or full-time basis are called "employees of choice."

Accepted Answer

A) True 
 B)False

Question 10

Stephanie is nervous about giving a presentation at the marketing firm where she works. One of her male coworkers told her, "Don't be such a girl, attack that presentation!" Now Stephanie is so concerned about appearing tough that she can barely concentrate on the content of the presentation. Stephanie's anxiety stems from:

Accepted Answer

A)  stereotype 
B)  ethnocentrism 
C)  plurality 
D)  glass ceiling threat 
E)  the female advantage 
A)  stereotype 
B)  ethnocentrism 
C)  plurality 
D)  glass ceiling threat 
E)  the female advantage

Question 11

All of the following are selection devices used for assessing applicant qualifications EXCEPT an .

Accepted Answer

A)  application form 
B)  interview 
C)  employment test 
D)  assessment center 
E)  drug usage test 
A)  application form 
B)  interview 
C)  employment test 
D)  assessment center 
E)  drug usage test

Question 12

Because employees with different backgrounds bring different options and ideas to the table, a diverse workforce may lead to increased conflict, anxiety, and misunderstanding.

Accepted Answer

A) True 
 B)False

Question 13

________means using computers and telecommunications equipment to perform work from home or another remote location.

Accepted Answer

The answer of ________means using computers and telecommunications equipment to...

Question 14

________is a policy requiring employers to be proactive in being certain that equal opportunity exists for all within their organization.

Accepted Answer

A)  Equal employment opportunity 
B)  Discrimination 
C)  Reverse discrimination 
D)  Affirmative action 
E)  Employment-at-will 
A)  Equal employment opportunity 
B)  Discrimination 
C)  Reverse discrimination 
D)  Affirmative action 
E)  Employment-at-will

Question 15

________is the belief that groups and subcultures are inherently equal.

Accepted Answer

The answer of ________is the belief that groups and subcultures...

Question 16

Rock Bottom, Inc. RBI) has a relatively high turnover rate among its new employees. Recently, the human resource department conducted a series of interviews with employees who were choosing to leave RBI after a short period of time. It was concluded that unmet expectations were the primary reason these people were leaving so soon. RBI can begin to solve this problem by emphasizing:

Accepted Answer

A)  external recruiting. 
B)  affirmative action. 
C)  better training and development. 
D)  the use of realistic job previews. 
E)  employment-at-will. 
A)  external recruiting. 
B)  affirmative action. 
C)  better training and development. 
D)  the use of realistic job previews. 
E)  employment-at-will.

Question 17

A culture that accepts only one way of doing things and one set of values and beliefs is called an .

Accepted Answer

The answer of A culture that accepts only one way...

Question 18

________is incentive pay that ties at least part of compensation to employee effort and performance.

Accepted Answer

The answer of ________is incentive pay that ties at least...

Question 19

Artie's Pretzels is a small but well­known company that receives thousands of job applications every year, though it only fills about 50 positions annually. Company managers have learned that Artie's human resource practices are one of the driving factors that attract potential employees. Artie's Pretzels is an example of an _____.

Accepted Answer

A)  contingency employer 
B)  employer of options 
C)  employer of choice 
D)  Employer of necessity 
E)  telecommuter-friendly employer 
A)  contingency employer 
B)  employer of options 
C)  employer of choice 
D)  Employer of necessity 
E)  telecommuter-friendly employer

Question 20

An ethnocentric perspective leads to:

Accepted Answer

A)  a monoculture. 
B)  diversity in the workplace. 
C)  pluralism. 
D)  ethnorelativism. 
E)  a global perspective. 
A)  a monoculture. 
B)  diversity in the workplace. 
C)  pluralism. 
D)  ethnorelativism. 
E)  a global perspective.

Which are used to help determine why employees are leaving their jobs?

One of the newest ways of gauging whether a candidate is right for the company is by checking:

Which of the following is not a dividend of workplace diversity?

Skill-based pay means linking compensation to the specific tasks an employee performs.

The economic value of the knowledge, experience, skills, and capabilities of employees refers to personal capital.

The belief that your group and subculture is not as good as other groups and subcultures is ethnocentrism.

Job description is the process of determining the skills, abilities, and other attributes a person needs to perform a particular job.

Homogeneous top management teams tend to be broadminded in their perspectives.

People who work for an organization, but not on a permanent or full-time basis are called "employees of choice."

All of the following are selection devices used for assessing applicant qualifications EXCEPT an .

Because employees with different backgrounds bring different options and ideas to the table, a diverse workforce may lead to increased conflict, anxiety, and misunderstanding.

________means using computers and telecommunications equipment to perform work from home or another remote location.

________is a policy requiring employers to be proactive in being certain that equal opportunity exists for all within their organization.

________is the belief that groups and subcultures are inherently equal.

A culture that accepts only one way of doing things and one set of values and beliefs is called an .

________is incentive pay that ties at least part of compensation to employee effort and performance.

An ethnocentric perspective leads to:

Innovative Management for a Changing World

The Environment and Corporate Culture

Managing in a Global Environment

Managing Ethics and Social Responsibility

Managerial Planning and Goal Setting

Managerial Decision Making

Designing Adaptive Organizations

Managing Change and Innovation

Understanding Individual Behavior

Leadership

Motivating Employees

Managing Communication

Leading Teams

Managing Quality and Performance

Managing Small Business Start-Ups

Filters

Exam 9: Managing Human Resources and Diversity

Which are used to help determine why employees are leaving their jobs?

One of the newest ways of gauging whether a candidate is right for the company is by checking:

Which of the following is not a dividend of workplace diversity?

Skill-based pay means linking compensation to the specific tasks an employee performs.

The economic value of the knowledge, experience, skills, and capabilities of employees refers to personal capital.

The belief that your group and subculture is not as good as other groups and subcultures is ethnocentrism.

Job description is the process of determining the skills, abilities, and other attributes a person needs to perform a particular job.

Homogeneous top management teams tend to be broadminded in their perspectives.

People who work for an organization, but not on a permanent or full-time basis are called "employees of choice."

All of the following are selection devices used for assessing applicant qualifications EXCEPT an .

Because employees with different backgrounds bring different options and ideas to the table, a diverse workforce may lead to increased conflict, anxiety, and misunderstanding.

________means using computers and telecommunications equipment to perform work from home or another remote location.

________is a policy requiring employers to be proactive in being certain that equal opportunity exists for all within their organization.

________is the belief that groups and subcultures are inherently equal.

A culture that accepts only one way of doing things and one set of values and beliefs is called an .

________is incentive pay that ties at least part of compensation to employee effort and performance.

An ethnocentric perspective leads to:

Innovative Management for a Changing World

The Environment and Corporate Culture

Managing in a Global Environment

Managing Ethics and Social Responsibility

Managerial Planning and Goal Setting

Managerial Decision Making

Designing Adaptive Organizations

Managing Change and Innovation

Understanding Individual Behavior

Leadership

Motivating Employees

Managing Communication

Leading Teams

Managing Quality and Performance

Managing Small Business Start-Ups

Filters