Exam 9: Managing Human Resources and Diversity

A diverse workforce is better able to anticipate and respond to changing consumer needs.

Scenario - Sarah's Sharks As the marketing director for Sarah's Sharks, Gloria Riviera is particularly well aware of diversity within the firm's clients in the market place. As a successful woman manager, she is also sensitive to the importance of diversity among employees at Sarah's Sharks. -Although she loves her job, Gloria is contemplating leaving it to focus her energy on parenting her three children. This would demonstrate which factor affecting women's careers?

Job evaluation comprises the steps of observing and assessing employee performance, recording the assessment, and providing feedback to the employee.

One of the questions that human resource planning should consider includes "what is the profit margin and inventory turnover rate?"

All managers are involved in human resource management.

Research shows that companies with several senior-level women underperform financially and organizationally in comparison to those without senior-level women.

Smileline Inc. has an onsite daycare facility and provides employees fulltime daycare at a very low cost. The company implemented this years ago when managers realized that childcare responsibilities were contributing to high turnover and absenteeism. This example highlights which dividend of workplace diversity?

________generates higher employee commitment, development, and satisfaction than does ________.

The invisible barrier that separates women and minorities from top management positions is known as the________ .

________is part of the new social contract for employees.

Discrimination is the tendency to view people who are different as being deficient.

In the new workplace, ________are people who work for an organization, but not on a permanent or full-time basis.

Riya was a highly successful manager at Optics International. After ten years with the company, she decided to leave and become a fulltime mother and caregiver to her ailing father. This example demonstrates which factor affecting women's careers?

________refers to the economic value of the knowledge, experience, skills, and capabilities of employees.

Solicitation with the promise of reward is the highest level of sexual harassment.

A process that uses multiple raters including self-rating, to appraise employee performance and guide development is called ________.

Recruiting activities can be divided into 1) internal recruiting including "promote from within" policies, and 2) external recruiting including the use of headhunters.

Describe the concept of changing social contract by differentiating between the new and the old contract.

Which workforce generation category is characterized as ambitious but lacking loyalty to the organization?

List the five categories or forms of sexual harassment.