Exam 9: Managing Human Resources and Diversity

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Define discrimination and affirmative action.

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Scenario - Gregory Trout Gregory Trout has just received a memo explaining that because of his department's success with the newly developed Trout, Inc., that his request for three new employees has been approved. Gregory now faces the challenge of working with the areas of human resource management in recruiting, selecting, training and maintaining effective employees. -In recruiting and selecting employees for the new positions, Gregory will apply which human resource management goal?

(Multiple Choice)
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In________ , an experienced manager shows a new employee how to perform job duties.

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Stereotypes assume that all members of a group have the same characteristics.

(True/False)
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Greene, Inc. requires that all managers undergo gender sensitivity training with the intent of eliminating gender stereotypes in the organization. This is an example of:

(Multiple Choice)
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While interviews ________ , they are generally ________predictors of subsequent job performance.

(Multiple Choice)
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Scenario - Gregory Trout Gregory Trout has just received a memo explaining that because of his department's success with the newly developed Trout, Inc., that his request for three new employees has been approved. Gregory now faces the challenge of working with the areas of human resource management in recruiting, selecting, training and maintaining effective employees. -In training employees for the new positions, Gregory will apply which human resource management goal?

(Multiple Choice)
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Stereotype threat describes the psychological experience of a person who, usually engaged in a task, is aware of a stereotype about his or her identity group suggesting that he or she will not perform well on that task.

(True/False)
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Which racial or ethnic category currently represents the largest and fastest growing minority group?

(Multiple Choice)
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Explain the appraisal process known as "360-degree feedback."

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The percentage of contingent workers in the United States has shrunk as a result of the recession of the late 2010s.

(True/False)
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One of the consequences of diversity in the workplace is that there is a decreased quality of team problem solving.

(True/False)
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________is a systematic process of gathering and interpreting information about the essential duties.

(Multiple Choice)
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The traditional dimension of diversity can be acquired or changed throughout one's lifetime.

(True/False)
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Lainie was denied a promotion to partner in her accounting firm because of her gender. Lainie is a victim of _____.

(Multiple Choice)
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The term ________refers to 1) all monetary payments and 2) all goods or commodities used in lieu of money to reward employees.

(Short Answer)
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Which of the following means using computers and telecommunications equipment to do work without going to an office?

(Multiple Choice)
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An in-house training and education facility that offers broad-based learning opportunities for employees refers to on-the-job training.

(True/False)
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________is incentive pay that ties at least part of compensation to employee effort and performance.

(Multiple Choice)
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A key element of the strategic approach to human resource management argues that human resource management is NOT a matching process and managers should avoid attempts to match or integrate employees to organization's strategy and goals.

(True/False)
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