Exam 9: Managing Human Resources and Diversity

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In a family where both parents work, which of the following may be helpful to accommodate the parents' needs?

(Multiple Choice)
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Recruiting methods that are used to promote the hiring, development, and retention of "protected groups" are examples of:

(Multiple Choice)
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is a rigid, exaggerated, irrational belief associated with a particular group of people.

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Finding the right people to apply new information technology for e-business is a current strategic issue of particular concern for HR managers.

(True/False)
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From the employer's viewpoint, which of these is part of new social contract?

(Multiple Choice)
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Which of the following is a process that uses multiple raters, including self-rating, to appraise employee performance and guide development?

(Multiple Choice)
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_______refers to the activities undertaken to attract, develop, and maintain an effective workforce within an organization.

(Multiple Choice)
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________is the process of determining the value of jobs within an organization through an examination of job content.

(Short Answer)
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The belief that ethics are not absolute but instead need to be evaluated relative to the situation refers to ethnorelativism.

(True/False)
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Exit interviews are valuable HR tools only if the departing employee leaves voluntarily.

(True/False)
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The belief that one's own group or subculture is inherently superior to other groups or cultures is known as ________.

(Short Answer)
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Age, race, and gender are included in the traditional dimension of diversity.

(True/False)
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All of the following are questions relevant to human resource planning EXCEPT:

(Multiple Choice)
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Recruiting and selecting employees involves which human resource management goal?

(Multiple Choice)
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BARS stand for Behaviorally Administered Rating Scale and is used to measure performance evaluation errors.

(True/False)
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Which of the following is inappropriate to ask on an employment application?

(Multiple Choice)
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All of the following are goals of human resource management EXCEPT :

(Multiple Choice)
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An________ typically outlines the knowledge, skills, education, and physical abilities needed to perform the job adequately.

(Multiple Choice)
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An organization which accommodates several subcultures, including employees who would otherwise feel isolated and ignored refers to pluralism.

(True/False)
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The average U.S. worker, today, is________ than ever.

(Multiple Choice)
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