Exam 5: Managing Diverse Employees in a Multicultural Environment

Sunny who is a manager at a fabric manufacturing is going to complete a four-week community-based internship to improve her diversity awareness and management skills. The company also offers periodic diversity training. What is the unique advantage of Sunny completing the internship?

Define diversity. What information would you use to support the view that diversity is a pressing concern and issue for managers and organizations?

The challenges managers face in effectively managing diversity are related to the diversity of the environment.

What is the definition of diversity?

Bill's company's CEO recently held a companywide meeting where he shared specific diversity goals and expectations for how individuals should support his goals. The CEO was performing a(n)________ role in managing diversity.

As the racial and ethnic diversity of the U.S. population continues to change, organizations are faced with the challenge of ensuring diverse employees have equal opportunities.

________ are the attitudes or stereotypes that affect our understanding, actions, and decisions in an unconscious manner.

Melissa worked hard, but she knew she would never obtain an upper-level position in her company because all managers were males. Melissa was experiencing

Liam has been working for a manufacturing company for the last ten years as a general maintenance worker. His job often requires heavy-duty work. Liam recently told his supervisor that he has back problems, and shortly thereafter his supervisor moved him to a light-duty maintenance job. This is an example of steps taken in support of the

Blake is starting his own business and is defining goals and resource investment related to managing diversity. What outcome of effective diversity management should Blake consider?

A hiring manager can be described as exhibiting overt discrimination if she is

Lee is reviewing the credentials of job applicants and notices that Juan shares his interest in watching and playing golf. Lee is demonstrating a form of ________ when deciding to offer Juan the position based in part on this common interest.

Why is providing all employees with diversity training important and what is the value of a multipronged ongoing approach to training?

Selena facilitates a monthly forum that provides team members across various functions and locations throughout her company an opportunity to share ideas, concerns, and solutions related to the work environment. She is acting in the role of a ________ by enabling diverse individuals to coordinate their efforts.

As mentioned in the text, McDonald's success in various countries can be attributed to its managers

Janice is hiring an assistant marketing manager. Janice recruits Sandra because she comes from a local, wealthy family. Janice's behavior reflects the effect of bias with respect to

What contributes to implicit bias as it relates to social status?

A sales manager suggested to her male subordinate that it would be good for his career if he spent an intimate night with her. This is an example of

TechSmart employees receive annual pay raises and stock allocations on the basis of performance evaluations that assess individual achievement of goals. TechSmart managers are implementing ________ justice.

Su Lin has been tasked with defining a fair complaint procedure for her company's diversity initiative. Explain the four primary requirements such a procedure must address in order to be effective.