Exam 5: Managing Diverse Employees in a Multicultural Environment

Jolene's office cubicle is next to a colleague who has a provocative calendar hanging on the wall and can be frequently overheard telling vulgar jokes. The colleague's behavior is an example of

Explain why the managers' actions are critical to achieving the ethical and business imperatives associated with effective diversity management.

Vijay submitted a request to take a day off work for an upcoming religious holiday that does not conform with his employer's holiday schedule. Vijay made sure to submit his request many weeks prior to the holiday and has identified other employees who are willing to trade shifts with him to ensure sufficient coverage. How would you recommend Vijay's manager respond to the request?

Maurice and Barry work in an electronics store and are the only two African-American employees. The store manager is authorized to randomly inspect employee lockers as part of store security protocols; however, he routinely chooses Maurice and Barry's lockers to search. The manager also frequently spot checks Maurice and Barry's timecards while not doing so for other employees. The manager's behavior exhibits

Jada is establishing a fair complaint procedure for her organization, so allegations of sexual harassment are given proper attention. To be effective, Jada's procedure should ensure

Jared, a regional manager for a pet supply chain, is responsible for keeping his employees updated on changes in diversity policies. Jared plays the role of a ________ in managing diversity.

Jaleel works for a company that consistently reviews diversity data and actively manages goals for attracting employees who represent diverse races, genders, religions, and other characteristics. Is this approach sufficient to ensure Jaleel and other minorities will be satisfied with the company? Explain your answer.

To achieve distributive justice within an organization, managers should ensure that

Every day Isaiah is finding it difficult to focus on his job due to insulting remarks regarding his gender identity and derogatory slurs from his coworkers. He is considering quitting his job. Isaiah is experiencing

A schema is

At her new job, Nicole developed a supportive relationship with Sheila, who worked with the same real estate agency for several years. Nicole talked with Sheila about a problem she was facing in the workplace. Sheila suggested possible solutions and they discussed the strengths and weaknesses of each. This is an example of

Define the concepts of implicit bias, social status bias, and salience effect. Provide an example of how each may manifest in a workplace.

Whenever Nalini goes to the warehouse to pick up time sheets, she is confronted with whistles and lewd comments from male coworkers, making her uncomfortable. What type of environment is this?

As a manager, Julia believes that every member of her team should receive the same pay raise each year regardless of their individual contribution. Julia is following the distributive justice principle when managing salaries in this way.

Glenda wants to ensure that her employees not only support diversity among themselves but also among all their customers. For effective management of diversity, Glenda schedules her employees so that diverse individuals regularly work together. The employees build relationships, learn from each other, and support each other. Glenda's management approach fits the ________ managerial role.

One strategy to ensure that diversity is managed effectively in an organization is to

You have just been hired to create a diversity awareness program. Identify three elements the program should include, and explain why each element is important.

The salience effect is the tendency to

In addition to prohibiting discrimination in employment, the Civil Rights Act of 1991

What might make it especially difficult for women or minorities to receive promotions when the company's managers, especially those in top positions are white men?