Exam 8: Foundations of Individual and Group Behavior

John arrived fifteen minutes late for work every day for the past month. This is an example of

Cognitive dissonance is the conflict that individuals experience among

Since Jessi is now a manager, she is expected to wear professional attire, take her breaks in the manager's lounge, and eat lunch at the restaurants where the other managers eat. This expected behavior pattern is an example of a__________ .

Compare and contrast the following: locus of control, Machiavellianism, self- esteem, self- monitoring, and risk propensity.

Managers who are high risk- takers make more rapid decisions, but require more information.

Jason and Marie are shift leaders at GyrCo, Inc. They both try hard to provide a satisfying work place for their employees. Middle management told both of them not to confuse satisfied workers with__________ workers.

The 16 personality types are based on the four dimensions of extroversion versus introversion, sensing versus intuitive, thinking versus feeling, and judging versus perceiving.

What is the Myers- Briggs Type Indicator (MBTI), and how is it used in business?

The behavior of individuals in a group is the same as individual behavior.

Application of Personality Traits and Predicting Work- Related Behaviors Talk about personalities! Samantha is sure she has one of everything in her very diverse workforce. Sometimes she wonders if her 20 employees have anything in common. Yesterday Jon came in complaining and blaming her for his poor performance evaluation. He seemed to forget the five differing times during the last six months he and Samantha had sat down and discussed the fact that his continual tardiness and absences were going to affect his evaluation. Then there was Joe, who was always Joe. He was a likable enough person, but he was always loud and outspoken and bordered on being rude. Even when the president of the company had been in the office last week, Joe was still the same Joe. Then there was Cassie who made daily the statement that the end justifies the means. Samantha, more than once, had to remind Cassie of the company code of ethics. Finally, though, there was Jennifer who quietly and efficiently did her work on a consistent basis. She was always ready for a new assignment and trusted that she had the abilities needed in order to succeed on the next project. For Samantha, she was a safety net in times of crisis. -Joe demonstrates which of the following?

Helen is a very pleasant person with whom to work. She is consistently very positive and enthusiastic about her work. Her supervisor rated her high in every area on her performance evaluation based upon this characteristic. This is an example of which of the following?

Application of Shortcuts Used in Judging Others Frederic has 15 sales employees for whom he is responsible. In the next month, he must conduct performance evaluations for all of his employees. His employees are all so different, sometimes it seems to Frederic there is no way to give an honest appraisal of each individual. Just this morning, for example, two employees were late for the weekly sales meeting. Frederic can never remember Jake being late before, but Carol is late every week. Carol's constant tardiness for their weekly meeting is the primary characteristic that comes to mind when Frederic sits down to do her performance appraisal. Jake, on the other hand, is always on time, always has his reports in by their due date, and always meets all deadlines. Then there is George. George is his outstanding salesperson. Each month Frederic expects more business to be written by George than the previous month, and George never lets him down. At least Frederic knows he can depend on George. -Frederic's expectations of George are an example of which of the following?

__________is the process of organizing and interpreting sensory impressions in order to give meaning to the environment.

Internal- external locus of control is not a dimension of personality used by the Myers- Briggs Type Indicator (MBTI).

Individuals in groups behave differently than individuals who act alone.

The Myers- Briggs __________dimension measures an individual's orientation toward the inner world of ideas or the external world of the environment.

Application of Personality Traits and Predicting Work- Related Behaviors Talk about personalities! Samantha is sure she has one of everything in her very diverse workforce. Sometimes she wonders if her 20 employees have anything in common. Yesterday Jon came in complaining and blaming her for his poor performance evaluation. He seemed to forget the five differing times during the last six months he and Samantha had sat down and discussed the fact that his continual tardiness and absences were going to affect his evaluation. Then there was Joe, who was always Joe. He was a likable enough person, but he was always loud and outspoken and bordered on being rude. Even when the president of the company had been in the office last week, Joe was still the same Joe. Then there was Cassie who made daily the statement that the end justifies the means. Samantha, more than once, had to remind Cassie of the company code of ethics. Finally, though, there was Jennifer who quietly and efficiently did her work on a consistent basis. She was always ready for a new assignment and trusted that she had the abilities needed in order to succeed on the next project. For Samantha, she was a safety net in times of crisis. -Jon is relaxed around people and has a high comfort level with relationships therefore he is high on__________ .

People who believe they possess the ability needed in order to succeed on the job have a(n)__________ .

Nancy tells a member of her workgroup, "I really enjoy working on special projects but, but I really hate doing expense reports and paperwork." Nancy is expressing which component of her attitude about work?

A country's culture should influence the dominant personality characteristics of its population.