Exam 8: Foundations of Individual and Group Behavior

Holland's enterprising personality is matched with the occupations of lawyers, real estate agents, and public relations specialists.

Low self- monitors have a high behavioral consistency between who they are and what they do.

According to Holland's Typology of Personality and Sample Occupations, a lawyer or real estate agent should have which of the following personality types?

__________is the tendency for individuals to attribute their own successes to internal factors while putting the blame for failures on external factors.

Research studies have shown that people seek consistency and try to reduce dissonance between their attitudes and their emotions.

Application of Personality Traits and Predicting Work- Related Behaviors Talk about personalities! Samantha is sure she has one of everything in her very diverse workforce. Sometimes she wonders if her 20 employees have anything in common. Yesterday Jon came in complaining and blaming her for his poor performance evaluation. He seemed to forget the five differing times during the last six months he and Samantha had sat down and discussed the fact that his continual tardiness and absences were going to affect his evaluation. Then there was Joe, who was always Joe. He was a likable enough person, but he was always loud and outspoken and bordered on being rude. Even when the president of the company had been in the office last week, Joe was still the same Joe. Then there was Cassie who made daily the statement that the end justifies the means. Samantha, more than once, had to remind Cassie of the company code of ethics. Finally, though, there was Jennifer who quietly and efficiently did her work on a consistent basis. She was always ready for a new assignment and trusted that she had the abilities needed in order to succeed on the next project. For Samantha, she was a safety net in times of crisis. -Although not mentioned above, one of the employees is willing to take chances and accept the success or failure. This person has the propensity for__________ .

__________is the study of actions of people-specifically people at work.

__________is/are a common reason for joining a group.

Holland's research strongly supports the hexagonal diagram in which the closer two fields or orientations are in the hexagon, the more __________they are.

What influences perception?

Of the three components of attitudes, cognition is not influenced by individual perceptions.

The__________ dimension of the Myers- Briggs Type Indicator (MBTI)indicates an individual's reliance on information gathered from the external world or from the world of ideas.

Which Big- Five factor predicted job performance for all five occupational groups in the study cited in the text?

You have just read a psychologist's study of workers' attitudes in your industry. She stated that an attitude is made up of three components: cognition, belief, and behavior.

__________would be displayed by someone who was effective at sales, public speaking, or dealing with groups of people.

Application of Shortcuts Used in Judging Others Frederic has 15 sales employees for whom he is responsible. In the next month, he must conduct performance evaluations for all of his employees. His employees are all so different, sometimes it seems to Frederic there is no way to give an honest appraisal of each individual. Just this morning, for example, two employees were late for the weekly sales meeting. Frederic can never remember Jake being late before, but Carol is late every week. Carol's constant tardiness for their weekly meeting is the primary characteristic that comes to mind when Frederic sits down to do her performance appraisal. Jake, on the other hand, is always on time, always has his reports in by their due date, and always meets all deadlines. Then there is George. George is his outstanding salesperson. Each month Frederic expects more business to be written by George than the previous month, and George never lets him down. At least Frederic knows he can depend on George. -Frederick can only think about Carol's tardiness at their weekly meetings when it comes time to conduct her performance appraisal. Frederick is guilty of:

Which of the following is a false statement?

Which of the following strengthen a desired response and increase the probability of repetition?

All except which of the following determine whether a behavior was internally or externally controlled?

Application of Personality Traits and Predicting Work- Related Behaviors Talk about personalities! Samantha is sure she has one of everything in her very diverse workforce. Sometimes she wonders if her 20 employees have anything in common. Yesterday Jon came in complaining and blaming her for his poor performance evaluation. He seemed to forget the five differing times during the last six months he and Samantha had sat down and discussed the fact that his continual tardiness and absences were going to affect his evaluation. Then there was Joe, who was always Joe. He was a likable enough person, but he was always loud and outspoken and bordered on being rude. Even when the president of the company had been in the office last week, Joe was still the same Joe. Then there was Cassie who made daily the statement that the end justifies the means. Samantha, more than once, had to remind Cassie of the company code of ethics. Finally, though, there was Jennifer who quietly and efficiently did her work on a consistent basis. She was always ready for a new assignment and trusted that she had the abilities needed in order to succeed on the next project. For Samantha, she was a safety net in times of crisis. -Jon has which of the following?