Exam 8: Foundations of Individual and Group Behavior

The__________ index of the Myers- Briggs Type Indicator (MBTI)reflects an attitude toward the external world that is either task- completion- oriented or information seeking.

Application of Cognitive Dissonance Marjorie has always believed that the most effective way to manage people is to be caring and compassionate. She felt the workplace should be a pleasant environment where people could enjoy coming to work. That worked fine for 15 years until the recent hiring of a new vice- president. Not only does he want the work environment changed so that "people spend more time working and less time on social issues," but he has informed Marjorie she must lay off 10 employees in her department in order to cut costs. -Marjorie is probably suffering __________due to the directives issued by the vice- president.

Application of Personality Traits and Predicting Work- Related Behaviors Talk about personalities! Samantha is sure she has one of everything in her very diverse workforce. Sometimes she wonders if her 20 employees have anything in common. Yesterday Jon came in complaining and blaming her for his poor performance evaluation. He seemed to forget the five differing times during the last six months he and Samantha had sat down and discussed the fact that his continual tardiness and absences were going to affect his evaluation. Then there was Joe, who was always Joe. He was a likable enough person, but he was always loud and outspoken and bordered on being rude. Even when the president of the company had been in the office last week, Joe was still the same Joe. Then there was Cassie who made daily the statement that the end justifies the means. Samantha, more than once, had to remind Cassie of the company code of ethics. Finally, though, there was Jennifer who quietly and efficiently did her work on a consistent basis. She was always ready for a new assignment and trusted that she had the abilities needed in order to succeed on the next project. For Samantha, she was a safety net in times of crisis. -Why should Samantha be concerned about the differing personalities in her workforce?

Susan expects her employees to meet their sales goals each month. She holds high expectations for all her employees, and they usually reach them. This is an example of

Hector observes that whenever Juan calls in sick for a day, it's because he is feeling resentful of one of his decisions. Hector comes to his conclusion based upon

Emotional stability was the factor that predicted job performance for all five groups in the Big 5 study cited in your text.

Three elements of an attitude attribution are consensus, consistency, and dissonance.

Lenore is an ambitious student who believes that if she works hard enough, she will receive the grades that she deserves. Lenore has__________ .

People who are high on Machiavellianism tend to be less rational and very emotional.

When individuals tend to attribute their own successes to internal factors such as ability or effort while putting the blame for failure on external factors such as luck, they are expressing the fundamental attribution error.

Individuals in groups behave__________ than individuals acting alone.

Application of Personality Traits and Predicting Work- Related Behaviors Talk about personalities! Samantha is sure she has one of everything in her very diverse workforce. Sometimes she wonders if her 20 employees have anything in common. Yesterday Jon came in complaining and blaming her for his poor performance evaluation. He seemed to forget the five differing times during the last six months he and Samantha had sat down and discussed the fact that his continual tardiness and absences were going to affect his evaluation. Then there was Joe, who was always Joe. He was a likable enough person, but he was always loud and outspoken and bordered on being rude. Even when the president of the company had been in the office last week, Joe was still the same Joe. Then there was Cassie who made daily the statement that the end justifies the means. Samantha, more than once, had to remind Cassie of the company code of ethics. Finally, though, there was Jennifer who quietly and efficiently did her work on a consistent basis. She was always ready for a new assignment and trusted that she had the abilities needed in order to succeed on the next project. For Samantha, she was a safety net in times of crisis. -Cassie is judgmental. She tends to stereotype people, and she has a great deal of trouble adapting to change. She doesn't like new ideas, and her interests outside of work are limited to shopping and swimming. From this description, you would describe Cassie as having a low level of __________ .

People who have higher emotional intelligence are better able to succeed in coping with environmental demands and pressures.

An employee's general attitude toward his or her job is job involvement.

Define job satisfaction and organizational commitment. How do these two factors relate to performance in organizations?

The __________dimension of the Myers- Briggs Type Indicator (MBTI)reflects an individual's preference for evaluating information in an analytical manner or on the basis of values and beliefs.

Anything can have status value if others in the group admire it.

Jason joined the newcomers club at work the first day on the job in order to make friends in his new environment. This fulfilled his need.

Application of Personality Traits and Predicting Work- Related Behaviors Talk about personalities! Samantha is sure she has one of everything in her very diverse workforce. Sometimes she wonders if her 20 employees have anything in common. Yesterday Jon came in complaining and blaming her for his poor performance evaluation. He seemed to forget the five differing times during the last six months he and Samantha had sat down and discussed the fact that his continual tardiness and absences were going to affect his evaluation. Then there was Joe, who was always Joe. He was a likable enough person, but he was always loud and outspoken and bordered on being rude. Even when the president of the company had been in the office last week, Joe was still the same Joe. Then there was Cassie who made daily the statement that the end justifies the means. Samantha, more than once, had to remind Cassie of the company code of ethics. Finally, though, there was Jennifer who quietly and efficiently did her work on a consistent basis. She was always ready for a new assignment and trusted that she had the abilities needed in order to succeed on the next project. For Samantha, she was a safety net in times of crisis. -Jennifer gets her energy from solitude, prefers detail- oriented concrete projects, uses logical reasoning, and enjoys seeing a finished product. Her traits illustrate the __________dimensions of the Myers- Briggs Type Indicator

"Most women will not relocate for a promotion." This statement is an example of which of the following?