Question 1

Concurrent control is at the heart of total quality management programs.

Accepted Answer

A) True 
 B)False

Question 2

All organizations make use of bureaucratic control methods in their dealings with the employees of the organization.This type of control system can, however, create problems for the subordinates.Discuss these types of problems and
explain what an organization's managers can do to reduce these types of problems within the organization.

Accepted Answer

Problems include: First, bureaucratic ru

Question 3

All of the following practices characterize an organization with a conservative culture, except:

Accepted Answer

A) Use MBO 
B) Have a well-defined hierarchy of authority 
C) Use extensive bureaucratic systems of control 
D) Have closed door corporate governance 
E) Encourage participation of lower-level managers in planning and decision making 
A) Use MBO 
B) Have a well-defined hierarchy of authority 
C) Use extensive bureaucratic systems of control 
D) Have closed door corporate governance 
E) Encourage participation of lower-level managers in planning and decision making

Question 4

All managers develop a system of output control for their organizations.

Accepted Answer

A) True 
 B)False

Question 5

Return on investment is an example of a liquidity ratio.

Accepted Answer

A) True 
 B)False

Question 6

In an organization with an innovative culture, managers use bureaucratic control.

Accepted Answer

A) True 
 B)False

Question 7

The is the most commonly used financial performance measure.

Accepted Answer

A) quick ratio 
B) return on investment 
C) current ratio 
D) gross profit 
E) inventory turnover 
A) quick ratio 
B) return on investment 
C) current ratio 
D) gross profit 
E) inventory turnover

Question 8

An effective control system has five characteristics.

Accepted Answer

A) True 
 B)False

Question 9

When comparing actual performance against chosen standards, mangers must decide whether the deviation is substantial enough to warrant taking corrective action by:

Accepted Answer

A) Determining the cause and take corrective action 
B) Determining an acceptable range of performance levels above and below the standard 
C) Determining if the variance is significant 
D) Computing the variance 
E) All of these choices are correct 
A) Determining the cause and take corrective action 
B) Determining an acceptable range of performance levels above and below the standard 
C) Determining if the variance is significant 
D) Computing the variance 
E) All of these choices are correct

Question 10

This ratio measures the extent to which managers have used borrowed funds to finance investments:

Accepted Answer

A) quick ratio 
B) debt-to-assets ratio 
C) current ratio 
D) times-covered ratio 
E) all of these choices are incorrect 
A) quick ratio 
B) debt-to-assets ratio 
C) current ratio 
D) times-covered ratio 
E) all of these choices are incorrect

Question 11

Managers typically use three primary measures to assess the output performance of their organization.Discuss these three types of measures and give one specific example of how a manager would use each of the measures that you select in a situation of your choosing.

Accepted Answer

Managers use financial measure

Question 12

A thermostat is an example of a control system.

Accepted Answer

A) True 
 B)False

Question 13

The components of an effective output control system are:

Accepted Answer

A) Capital budget planning, evaluation of results, and corrective action taken when necessary 
B) Objective financial measures, performance standards derived from goals, and appropriate operating budgets 
C) Subjective financial measures, performance standards derived from goals, and appropriate operating budgets 
D) Cost budget analysis, divisional goals, and performance standards 
E) None of these choices are correct 
A) Capital budget planning, evaluation of results, and corrective action taken when necessary 
B) Objective financial measures, performance standards derived from goals, and appropriate operating budgets 
C) Subjective financial measures, performance standards derived from goals, and appropriate operating budgets 
D) Cost budget analysis, divisional goals, and performance standards 
E) None of these choices are correct

Question 14

A problem with relying on rules and regulations is that it can stifle creativity and innovation.

Accepted Answer

A) True 
 B)False

Question 15

An organization's production system involves all of the following, except:

Accepted Answer

A) disposing of outputs 
B) marketing finished products 
C) converting inputs into outputs 
D) acquiring inputs 
E) all of these choices are correct SHORT ANSWER.Write the word or phrase that best completes each statement or answers the question. 
A) disposing of outputs 
B) marketing finished products 
C) converting inputs into outputs 
D) acquiring inputs 
E) all of these choices are correct SHORT ANSWER.Write the word or phrase that best completes each statement or answers the question.

Question 16

Once top managers have set organizational goals, they establish performance standards for every department and division.

Accepted Answer

A) True 
 B)False

Question 17

The control function is limited to reacting to events in a business after the events have already occurred.

Accepted Answer

A) True 
 B)False

Question 18

In an organization with a conservative culture, planning is a formal top-down process.

Accepted Answer

A) True 
 B)False

Question 19

The first step in the control process is to measure actual performance.

Accepted Answer

A) True 
 B)False

Question 20

When a division manager is given an operating budget of $2.2 million for the coming year and is evaluated on the basis of the amount of goods that can be produced within that budget, this is called:

Accepted Answer

A) an expense budget approach 
B) a capital budget approach 
C) a cash flow budget approach 
D) a profit budget approach 
E) a revenue budget approach 
A) an expense budget approach 
B) a capital budget approach 
C) a cash flow budget approach 
D) a profit budget approach 
E) a revenue budget approach

Concurrent control is at the heart of total quality management programs.

All of the following practices characterize an organization with a conservative culture, except:

All managers develop a system of output control for their organizations.

Return on investment is an example of a liquidity ratio.

In an organization with an innovative culture, managers use bureaucratic control.

The is the most commonly used financial performance measure.

An effective control system has five characteristics.

When comparing actual performance against chosen standards, mangers must decide whether the deviation is substantial enough to warrant taking corrective action by:

This ratio measures the extent to which managers have used borrowed funds to finance investments:

Managers typically use three primary measures to assess the output performance of their organization.Discuss these three types of measures and give one specific example of how a manager would use each of the measures that you select in a situation of your choosing.

A thermostat is an example of a control system.

The components of an effective output control system are:

A problem with relying on rules and regulations is that it can stifle creativity and innovation.

An organization's production system involves all of the following, except:

Once top managers have set organizational goals, they establish performance standards for every department and division.

The control function is limited to reacting to events in a business after the events have already occurred.

In an organization with a conservative culture, planning is a formal top-down process.

The first step in the control process is to measure actual performance.

When a division manager is given an operating budget of $2.2 million for the coming year and is evaluated on the basis of the amount of goods that can be produced within that budget, this is called:

Managers and Managing

Managing the Organizational Environment

Managing Decision Making

Managing Planning and Strategy

Managing Organizational Structure

Managing Communication and Information Technology It

Managing Human Resources

Managing Motivation

Managing Leadership

Managing Teams

Managing Change

Filters

Exam 11: Managing Control and Operations

Concurrent control is at the heart of total quality management programs.

All of the following practices characterize an organization with a conservative culture, except:

All managers develop a system of output control for their organizations.

Return on investment is an example of a liquidity ratio.

In an organization with an innovative culture, managers use bureaucratic control.

The is the most commonly used financial performance measure.

An effective control system has five characteristics.

When comparing actual performance against chosen standards, mangers must decide whether the deviation is substantial enough to warrant taking corrective action by:

This ratio measures the extent to which managers have used borrowed funds to finance investments:

Managers typically use three primary measures to assess the output performance of their organization.Discuss these three types of measures and give one specific example of how a manager would use each of the measures that you select in a situation of your choosing.

A thermostat is an example of a control system.

The components of an effective output control system are:

A problem with relying on rules and regulations is that it can stifle creativity and innovation.

An organization's production system involves all of the following, except:

Once top managers have set organizational goals, they establish performance standards for every department and division.

The control function is limited to reacting to events in a business after the events have already occurred.

In an organization with a conservative culture, planning is a formal top-down process.

The first step in the control process is to measure actual performance.

When a division manager is given an operating budget of $2.2 million for the coming year and is evaluated on the basis of the amount of goods that can be produced within that budget, this is called:

Managers and Managing

Managing the Organizational Environment

Managing Decision Making

Managing Planning and Strategy

Managing Organizational Structure

Managing Communication and Information Technology It

Managing Human Resources

Managing Motivation

Managing Leadership

Managing Teams

Managing Change

Filters