Question 1

An example of high effectiveness and low efficiency is when a manager produces a product that customers want at a quality and price that they can afford.

Accepted Answer

A) True 
 B)False

Question 2

One of the most important goals of organizations is to provide goods and services that customers value.

Accepted Answer

A) True 
 B)False

Question 3

A top management team includes the CEO, the president, department heads, and first-line managers.

Accepted Answer

A) True 
 B)False

Question 4

Frederick Taylor detailed ten specific roles that managers undertake.

Accepted Answer

A) True 
 B)False

Question 5

When the vice-president approves the budget of a middle manager's department, the VP is acting as a disseminator.

Accepted Answer

A) True 
 B)False

Question 6

A measure of how efficiently and effectively a manager uses resources to achieve a goal or satisfy customers is known as organizational performance.

Accepted Answer

A) True 
 B)False

Question 7

The process of evaluating how well an organization is achieving its goals and taking action to maintain or improve its performance when standards are not met is known as:

Accepted Answer

A) organizing 
B) controlling 
C) planning 
D) leading 
E) empowering 
A) organizing 
B) controlling 
C) planning 
D) leading 
E) empowering

Question 8

Which level of manager has cross-departmental responsibilities?

Accepted Answer

A) department heads 
B) first-line managers 
C) top managers 
D) middle managers 
E) all of these choices are correct 
A) department heads 
B) first-line managers 
C) top managers 
D) middle managers 
E) all of these choices are correct

Question 9

Discuss how organizational culture affects managerial behavior in planning, organizing, leading and controlling.

Accepted Answer

The way managers perform their managemen

Question 10

Mintzberg grouped ten major roles that managers play into three broad categories-interpersonal, informational, and decisional.Discuss one of these categories in detail including the specific roles found in this category.

Accepted Answer

The first broad category is interpersona

Question 11

When a manager cuts the ribbon at the ceremony of the opening of the new facility, the manager is acting as a figurehead.

Accepted Answer

A) True 
 B)False

Question 12

Which level of manager focuses on the specific activities involved in the day-to-day production of goods and services?

Accepted Answer

A) middle managers 
B) CEO 
C) first-line managers 
D) top managers 
E) all of these choices are correct 
A) middle managers 
B) CEO 
C) first-line managers 
D) top managers 
E) all of these choices are correct

Question 13

Which of the following contribute to organizational culture?

Accepted Answer

A) Stories and language 
B) Socialization 
C) Values of the founder 
D) Ceremonies and rites 
E) All of the choices are correct 
A) Stories and language 
B) Socialization 
C) Values of the founder 
D) Ceremonies and rites 
E) All of the choices are correct

Question 14

What sets managers apart from other people in organizations? Using examples, show how managers can utilize the resources of the organization to efficiently and effectively achieve organizational goals.

Accepted Answer

Managers are responsible for directly su

Question 15

The attraction-selection-attrition (ASA)framework posits that when founders hire employees for their new ventures, they tend to be attracted to and choose employees whose personalities are dissimilar to their own.

Accepted Answer

A) True 
 B)False

Question 16

To manage interpersonal interactions effectively, people in organizations need to learn how to empathize with others.

Accepted Answer

A) True 
 B)False

Question 17

First-line managers use mostly human and technical skills.

Accepted Answer

A) True 
 B)False

Question 18

A middle manager that has to stop everything to deal with a plumbing problem is acting as a(n):

Accepted Answer

A) Resource allocator 
B) Liaison 
C) Entrepreneur 
D) Negotiator 
E) Disturbance handler SHORT ANSWER.Write the word or phrase that best completes each statement or answers the question. 
A) Resource allocator 
B) Liaison 
C) Entrepreneur 
D) Negotiator 
E) Disturbance handler SHORT ANSWER.Write the word or phrase that best completes each statement or answers the question.

Question 19

Creating an alliance with a firm that supplies the company with raw materials is an example of the liaison managerial role.

Accepted Answer

A) True 
 B)False

Question 20

The result of low efficiency and high effectiveness might be a product that customers want, but is too expensive for them to buy.

Accepted Answer

A) True 
 B)False

An example of high effectiveness and low efficiency is when a manager produces a product that customers want at a quality and price that they can afford.

One of the most important goals of organizations is to provide goods and services that customers value.

A top management team includes the CEO, the president, department heads, and first-line managers.

Frederick Taylor detailed ten specific roles that managers undertake.

When the vice-president approves the budget of a middle manager's department, the VP is acting as a disseminator.

A measure of how efficiently and effectively a manager uses resources to achieve a goal or satisfy customers is known as organizational performance.

The process of evaluating how well an organization is achieving its goals and taking action to maintain or improve its performance when standards are not met is known as:

Which level of manager has cross-departmental responsibilities?

Discuss how organizational culture affects managerial behavior in planning, organizing, leading and controlling.

Mintzberg grouped ten major roles that managers play into three broad categories-interpersonal, informational, and decisional.Discuss one of these categories in detail including the specific roles found in this category.

When a manager cuts the ribbon at the ceremony of the opening of the new facility, the manager is acting as a figurehead.

Which level of manager focuses on the specific activities involved in the day-to-day production of goods and services?

Which of the following contribute to organizational culture?

What sets managers apart from other people in organizations? Using examples, show how managers can utilize the resources of the organization to efficiently and effectively achieve organizational goals.

The attraction-selection-attrition (ASA)framework posits that when founders hire employees for their new ventures, they tend to be attracted to and choose employees whose personalities are dissimilar to their own.

To manage interpersonal interactions effectively, people in organizations need to learn how to empathize with others.

First-line managers use mostly human and technical skills.

A middle manager that has to stop everything to deal with a plumbing problem is acting as a(n):

Creating an alliance with a firm that supplies the company with raw materials is an example of the liaison managerial role.

The result of low efficiency and high effectiveness might be a product that customers want, but is too expensive for them to buy.

Managing the Organizational Environment

Managing Decision Making

Managing Planning and Strategy

Managing Organizational Structure

Managing Communication and Information Technology It

Managing Human Resources

Managing Motivation

Managing Leadership

Managing Teams

Managing Control and Operations

Managing Change

Filters

Exam 1: Managers and Managing

An example of high effectiveness and low efficiency is when a manager produces a product that customers want at a quality and price that they can afford.

One of the most important goals of organizations is to provide goods and services that customers value.

A top management team includes the CEO, the president, department heads, and first-line managers.

Frederick Taylor detailed ten specific roles that managers undertake.

When the vice-president approves the budget of a middle manager's department, the VP is acting as a disseminator.

A measure of how efficiently and effectively a manager uses resources to achieve a goal or satisfy customers is known as organizational performance.

The process of evaluating how well an organization is achieving its goals and taking action to maintain or improve its performance when standards are not met is known as:

Which level of manager has cross-departmental responsibilities?

Discuss how organizational culture affects managerial behavior in planning, organizing, leading and controlling.

Mintzberg grouped ten major roles that managers play into three broad categories-interpersonal, informational, and decisional.Discuss one of these categories in detail including the specific roles found in this category.

When a manager cuts the ribbon at the ceremony of the opening of the new facility, the manager is acting as a figurehead.

Which level of manager focuses on the specific activities involved in the day-to-day production of goods and services?

Which of the following contribute to organizational culture?

What sets managers apart from other people in organizations? Using examples, show how managers can utilize the resources of the organization to efficiently and effectively achieve organizational goals.

The attraction-selection-attrition (ASA)framework posits that when founders hire employees for their new ventures, they tend to be attracted to and choose employees whose personalities are dissimilar to their own.

To manage interpersonal interactions effectively, people in organizations need to learn how to empathize with others.

First-line managers use mostly human and technical skills.

A middle manager that has to stop everything to deal with a plumbing problem is acting as a(n):

Creating an alliance with a firm that supplies the company with raw materials is an example of the liaison managerial role.

The result of low efficiency and high effectiveness might be a product that customers want, but is too expensive for them to buy.

Managing the Organizational Environment

Managing Decision Making

Managing Planning and Strategy

Managing Organizational Structure

Managing Communication and Information Technology It

Managing Human Resources

Managing Motivation

Managing Leadership

Managing Teams

Managing Control and Operations

Managing Change

Filters