Question 1

To get valid and reliable data from your audience, your language must be

Accepted Answer

A)  action based. 
B)  in English. 
C)  clear and concise. 
D)  decision based. 
A)  action based. 
B)  in English. 
C)  clear and concise. 
D)  decision based.

Question 2

Use a chart when individual values are more important than the overall picture of what the information represents.

Accepted Answer

A) True 
 B)False

Question 3

Which of the following is not a good guideline for designing a table?

Accepted Answer

A)  Place footnotes for table data at the bottom of the page, not at the bottom of the table body. 
B)  Use common abbreviations and symbols where appropriate. 
C)  Label each table with a number and a descriptive title. 
D)  Insert headings on each column. 
E)  Include a source note below the table if secondary data has been used. 
A)  Place footnotes for table data at the bottom of the page, not at the bottom of the table body. 
B)  Use common abbreviations and symbols where appropriate. 
C)  Label each table with a number and a descriptive title. 
D)  Insert headings on each column. 
E)  Include a source note below the table if secondary data has been used.

Question 4

Your readers should be able to understand each table without having to read the corresponding section of the report.

Accepted Answer

A) True 
 B)False

Question 5

Reports travel upward, downward, and laterally within the organization, so reading and writing reports is a typical part of nearly every manager's responsibilities.

Accepted Answer

A) True 
 B)False

Question 6

Three main methods of primary data collection are surveys, observation, and experimentation.

Accepted Answer

A) True 
 B)False

Question 7

You should not use secondary data if

Accepted Answer

A)  the researcher had a vested interest in the study's outcome. 
B)  appropriate procedures were used to collect the data. 
C)  the data reflects a high number of responses. 
D)  the data is old but remains accurate and relevant. 
E)  it is confirmed by several independent sources. 
A)  the researcher had a vested interest in the study's outcome. 
B)  appropriate procedures were used to collect the data. 
C)  the data reflects a high number of responses. 
D)  the data is old but remains accurate and relevant. 
E)  it is confirmed by several independent sources.

Question 8

Pilot-test your questionnaire on a broad cross-section of people, and make any needed improvements as you continue the survey.

Accepted Answer

A) True 
 B)False

Question 9

Mail questionnaires should not be used in which circumstances?

Accepted Answer

A)  The questions allow respondents to answer quickly and easily. 
B)  The target audience is homogeneous. 
C)  The researcher has one week to collect and analyze all data. 
D)  The sample consists of people with similar interests and socioeconomic backgrounds. 
E)  The questionnaire does not require complex responses. 
A)  The questions allow respondents to answer quickly and easily. 
B)  The target audience is homogeneous. 
C)  The researcher has one week to collect and analyze all data. 
D)  The sample consists of people with similar interests and socioeconomic backgrounds. 
E)  The questionnaire does not require complex responses.

Question 10

A cover letter or email that accompanies a questionnaire should be written as a(n) ____ message.

Accepted Answer

A)  persuasive 
B)  bad-news 
C)  good-news 
D)  thank you 
E)  informative 
A)  persuasive 
B)  bad-news 
C)  good-news 
D)  thank you 
E)  informative

Question 11

Define exhaustive and mutually exclusive in relation to questionnaires. What problems exist if a question is not exhaustive or mutually exclusive?

Accepted Answer

Exhaustive means that each question incl

Question 12

If ten percent of all the employees at Target responded to a survey, we could conclude that the responses represented the views of the remaining employees.

Accepted Answer

A) True 
 B)False

Question 13

The purpose of pilot-testing your questionnaire on a small sample is to

Accepted Answer

A)  verify that response choices are homogeneous. 
B)  include sensitive questions where needed. 
C)  indicate the reason for asking each question. 
D)  be sure that all questions function as intended. 
E)  learn what motivates respondents to participate. 
A)  verify that response choices are homogeneous. 
B)  include sensitive questions where needed. 
C)  indicate the reason for asking each question. 
D)  be sure that all questions function as intended. 
E)  learn what motivates respondents to participate.

Question 14

A library database, such as EBSCO, is your best bet for finding relevant, reliable sources.​

Accepted Answer

A) True 
 B)False

Question 15

The most frequently used method of collecting data for business research is the

Accepted Answer

A)  questionnaire. 
B)  interview. 
C)  experiment. 
D)  observation. 
E)  online database search. 
A)  questionnaire. 
B)  interview. 
C)  experiment. 
D)  observation. 
E)  online database search.

Question 16

What are some characteristics of the cover letter that accompanies a questionnaire?

Accepted Answer

The letter starts with a short attention

Question 17

Which of the following is not a guideline for interpreting data?

Accepted Answer

A)  Eliminate unexpected findings and cross-tabulate data that raises questions. 
B)  Look for trends, contradictory data, extreme values, and data that support or contradict other findings. 
C)  To help readers understand, identify and discuss the important implications of your data. 
D)  You do not have to discuss all of the data in your report's tables and charts. 
E)  Help readers make a connection between the data in the charts and the solution to the problem. 
A)  Eliminate unexpected findings and cross-tabulate data that raises questions. 
B)  Look for trends, contradictory data, extreme values, and data that support or contradict other findings. 
C)  To help readers understand, identify and discuss the important implications of your data. 
D)  You do not have to discuss all of the data in your report's tables and charts. 
E)  Help readers make a connection between the data in the charts and the solution to the problem.

Question 18

Library databases include information already evaluated by scholars and publishers.

Accepted Answer

A) True 
 B)False

Question 19

To help audiences understand large amounts of information, which visuals are the most suitable?

Accepted Answer

A)  Infographics 
B)  Tables 
C)  Pie charts 
D)  Bar charts 
E)  Line charts 
A)  Infographics 
B)  Tables 
C)  Pie charts 
D)  Bar charts 
E)  Line charts

Question 20

When you synthesize the data, you

Accepted Answer

A)  study each fact in isolation to draw valid conclusions. 
B)  look at each fact in combination with another fact to see if the findings reinforce your hypothesis. 
C)  study all the facts you've gathered separately and in combination to see how they fit with other findings. 
D)  tally the number of responses for each item in a questionnaire. 
E)  use cross-tabulation to edit the data for consistency and accuracy. 
A)  study each fact in isolation to draw valid conclusions. 
B)  look at each fact in combination with another fact to see if the findings reinforce your hypothesis. 
C)  study all the facts you've gathered separately and in combination to see how they fit with other findings. 
D)  tally the number of responses for each item in a questionnaire. 
E)  use cross-tabulation to edit the data for consistency and accuracy.

To get valid and reliable data from your audience, your language must be

Use a chart when individual values are more important than the overall picture of what the information represents.

Which of the following is not a good guideline for designing a table?

Your readers should be able to understand each table without having to read the corresponding section of the report.

Reports travel upward, downward, and laterally within the organization, so reading and writing reports is a typical part of nearly every manager's responsibilities.

Three main methods of primary data collection are surveys, observation, and experimentation.

You should not use secondary data if

Pilot-test your questionnaire on a broad cross-section of people, and make any needed improvements as you continue the survey.

Mail questionnaires should not be used in which circumstances?

A cover letter or email that accompanies a questionnaire should be written as a(n) ____ message.

Define exhaustive and mutually exclusive in relation to questionnaires. What problems exist if a question is not exhaustive or mutually exclusive?

If ten percent of all the employees at Target responded to a survey, we could conclude that the responses represented the views of the remaining employees.

The purpose of pilot-testing your questionnaire on a small sample is to

A library database, such as EBSCO, is your best bet for finding relevant, reliable sources.

The most frequently used method of collecting data for business research is the

What are some characteristics of the cover letter that accompanies a questionnaire?

Which of the following is not a guideline for interpreting data?

Library databases include information already evaluated by scholars and publishers.

To help audiences understand large amounts of information, which visuals are the most suitable?

When you synthesize the data, you

Understanding Business Communication

Team and Intercultural Communication

Interpersonal Communication Skills

The Writing Process

Improving Your Writing Style

Neutral and Positive Messages

Persuasive Messages

Bad-News Messages

Planning the Report and Managing Data

Oral Presentations

Employment Communication

Filters

Exam 10: Writing the Report

To get valid and reliable data from your audience, your language must be

Use a chart when individual values are more important than the overall picture of what the information represents.

Which of the following is not a good guideline for designing a table?

Your readers should be able to understand each table without having to read the corresponding section of the report.

Reports travel upward, downward, and laterally within the organization, so reading and writing reports is a typical part of nearly every manager's responsibilities.

Three main methods of primary data collection are surveys, observation, and experimentation.

You should not use secondary data if

Pilot-test your questionnaire on a broad cross-section of people, and make any needed improvements as you continue the survey.

Mail questionnaires should not be used in which circumstances?

A cover letter or email that accompanies a questionnaire should be written as a(n) ____ message.

Define exhaustive and mutually exclusive in relation to questionnaires. What problems exist if a question is not exhaustive or mutually exclusive?

If ten percent of all the employees at Target responded to a survey, we could conclude that the responses represented the views of the remaining employees.

The purpose of pilot-testing your questionnaire on a small sample is to

A library database, such as EBSCO, is your best bet for finding relevant, reliable sources.​

The most frequently used method of collecting data for business research is the

What are some characteristics of the cover letter that accompanies a questionnaire?

Which of the following is not a guideline for interpreting data?

Library databases include information already evaluated by scholars and publishers.

To help audiences understand large amounts of information, which visuals are the most suitable?

When you synthesize the data, you

Understanding Business Communication

Team and Intercultural Communication

Interpersonal Communication Skills

The Writing Process

Improving Your Writing Style

Neutral and Positive Messages

Persuasive Messages

Bad-News Messages

Planning the Report and Managing Data

Oral Presentations

Employment Communication

Filters

A library database, such as EBSCO, is your best bet for finding relevant, reliable sources.