Exam 13: Understanding Individual Behaviour

A person rating high on the conventional personality type would have a good job match for all but which of the following jobs?

What is not one way that workplace misbehavior shows up in organizations?

Which Is It? (Scenario) Marwan has been Lina's boss now for about six months. Recently, Lina had recommended firing Samir, one of her own staff, for his repeated "inability to get along with others." Marwan checked with Samir's coworkers, and none of them supported Lina's contention. In addition, several of Lina's peers had met with Marwan. Word of Samir's fate was getting out, and they wanted to let Marwan know that in the past, Lina had singled out other employees for persecution. When asked for specific problems with Samir, Lina mentioned that in addition to his attitude, he had been late several times recently. Marwan knew that Samir lived several miles away and that others had been late due to poor weather. Marwan did not know whether he should support Lina, his manager, or hold off and not fire Samir. -What factor of attribution theory was Marwan concerned about when he found out that Samir had been late to work because of the weather?

The degree to which an employee identifies with a particular organization and its goals and wishes to maintain its membership in the organization is the employees' ________.

According to Holland's Typology, farming is considered a conventional job type.

The MBTI® assesses style of making decisions as ________.

Which of the following is true concerning personality types and national cultures?

The ________ component of attitude is based on emotions.

Mentoring Careers (Scenario) Jamal was glad to see the high school interns come and work in his office and glad to see them go. It was not that he did not enjoy their company or that they did not work hard and attempt to perform at a high level, but many times he had seen kids come into his plant determined to be in a particular occupation that did not suit them. It was both frustrating and sad to see them try so hard at something they did not like and were not good at performing. So, for this next group of five interns, he decided to do something different. He did a little research and found out about Holland's Typology of Personality and Vocational Preference. Then, as the interns arrived, he asked them to take the test to help guide them into occupations for which they may better be suited. -Samir prefers activities that involve helping and developing others. Consistent with the testing, he is described as being social, friendly, and understanding. Which of the following occupations is not a potentially good match for him?

Because of globalization, managers are more interested in understanding the impact of ________ on people's behavior.

The New Supervisor (Scenario) Dawood is a new supervisor and has been assigned to supervise a group of manufacturing operatives. As he begins his job, he observes the employees under his supervision. These employees have been working for several years in this company. The attitude of each employee is different. -One of the employees is an active participant in work teams, volunteers if she sees a need for a job to be done, and frequently makes positive comments about how much she appreciates the company. Her ________ shapes her attitude.

A person who can adapt and adjust behavior to external factors has ________.

By using ________, we form an impression about a person based on a single characteristic, such as intelligence or appearance.

One of the challenges in understanding organizational behavior is that it addresses issues that aren't obvious.

In a short essay, describe how managers might manage negative behavior in the workplace.

Mentoring Careers (Scenario) Jamal was glad to see the high school interns come and work in his office and glad to see them go. It was not that he did not enjoy their company or that they did not work hard and attempt to perform at a high level, but many times he had seen kids come into his plant determined to be in a particular occupation that did not suit them. It was both frustrating and sad to see them try so hard at something they did not like and were not good at performing. So, for this next group of five interns, he decided to do something different. He did a little research and found out about Holland's Typology of Personality and Vocational Preference. Then, as the interns arrived, he asked them to take the test to help guide them into occupations for which they may better be suited. -The testing indicated that Sawsan prefers coordinated physical activity and that she is basically shy, stable, and conforming. Which of the following occupations is not a potentially good match for her?

In a short essay, explain the four ways that managers can shape employees' behavior.

A person who rates as being high in Machiavellianism would accomplish a task regardless of what it takes.

Many management researchers believe that the impact of national culture on people's behavior is minimal.

Just Your Type Employees (Scenario) Ramzi has recently been promoted to manager of a group of 13 scientists. All of his employees are well educated and have been with the company for a minimum of three years. In an attempt to learn more about the employees and to better assign them to jobs that they will enjoy, he has administered the Myers-Briggs Type Indicator (MBTI)®. -Hilal tends to dislike doing the same thing repeatedly and jumps to conclusions. He is impatient with routine details. Hilal's data-gathering preference is ________.