Question 1

Organizational behavior is primarily concerned with group interactions.

Accepted Answer

A) True 
 B)False

Question 2

Studies in the Arab world found that workers in ________ scored highest on job satisfaction.

Accepted Answer

A)  Lebanon and Morocco 
B)  Kuwait and Qatar 
C)  Oman and Jordan 
D)  Bahrain and Saudi Arabia 
A)  Lebanon and Morocco 
B)  Kuwait and Qatar 
C)  Oman and Jordan 
D)  Bahrain and Saudi Arabia

Question 3

The Perceptive Manager (Scenario)
Rami has been a manager for several years. He has several employees who work directly for him. Rami tries to understand these employees so that he can help them do a better job, motivate them, and understand their needs better.
-One of Rami's employees learns how to be a good employee by watching others performing desirable and undesirable things. ________ describes learning by watching others.

Accepted Answer

A)  Operant learning 
B)  Selectivity 
C)  Social learning 
D)  Stereotyping 
A)  Operant learning 
B)  Selectivity 
C)  Social learning 
D)  Stereotyping

Question 4

Which of the following is true about organizationally committed and satisfied employees?

Accepted Answer

A)  much higher pay levels 
B)  higher rates of cognitive dissonance 
C)  higher rates of voluntary turnover 
D)  lower rates of turnover and absenteeism 
A)  much higher pay levels 
B)  higher rates of cognitive dissonance 
C)  higher rates of voluntary turnover 
D)  lower rates of turnover and absenteeism

Question 5

Arab "millennials" can be defined as those born ________.

Accepted Answer

A)  between 1960 and 2000 
B)  between 1930 and 1960 
C)  between the late 1970s and 2000 
D)  from 2000 onwards 
A)  between 1960 and 2000 
B)  between 1930 and 1960 
C)  between the late 1970s and 2000 
D)  from 2000 onwards

Question 6

Any relatively permanent change in behavior that occurs as a result of experience is known as ________.

Accepted Answer

A)  training 
B)  development 
C)  learning 
D)  change 
A)  training 
B)  development 
C)  learning 
D)  change

Question 7

U.S. workers are more likely to have an external locus of control than Iranian workers.

Accepted Answer

A) True 
 B)False

Question 8

Individuals try to reconcile differing attitudes and align their attitudes and behavior so they appear rational and consistent.

Accepted Answer

A) True 
 B)False

Question 9

The Perceptive Manager (Scenario)
Rami has been a manager for several years. He has several employees who work directly for him. Rami tries to understand these employees so that he can help them do a better job, motivate them, and understand their needs better.
-Rami watches these employees when he gets a chance, but he is only able to see them part of the day. The rest of the time he assumes that they are working diligently because he works diligently most of the time. Rami's perceptions of his employees are based on ________.

Accepted Answer

A)  halo effect 
B)  stereotyping 
C)  selectivity 
D)  assumed similarity 
A)  halo effect 
B)  stereotyping 
C)  selectivity 
D)  assumed similarity

Question 10

In a short essay, explain what is meant by cross-cultural OB and provide reasons for its importance.

Accepted Answer

Managers' values, attitudes, and beliefs

Question 11

Which Is It? (Scenario)
Marwan has been Lina's boss now for about six months. Recently, Lina had recommended firing Samir, one of her own staff, for his repeated "inability to get along with others." Marwan checked with Samir's coworkers, and none of them supported Lina's contention. In addition, several of Lina's peers had met with Marwan. Word of Samir's fate was getting out, and they wanted to let Marwan know that in the past, Lina had singled out other employees for persecution. When asked for specific problems with Samir, Lina mentioned that in addition to his attitude, he had been late several times recently. Marwan knew that Samir lived several miles away and that others had been late due to poor weather. Marwan did not know whether he should support Lina, his manager, or hold off and not fire Samir.
-Which factor of attribution theory was Marwan concerned about when he asked Samir's coworkers about Lina's observations about his attitude problem?

Accepted Answer

A)  distinctiveness 
B)  consistency 
C)  repeatedness 
D)  consensus 
A)  distinctiveness 
B)  consistency 
C)  repeatedness 
D)  consensus

Question 12

________ is employees' general belief that their organization values their contribution and cares about their well-being.

Accepted Answer

A)  Organizational commitment 
B)  Cognitive dissonance 
C)  Perceived organizational support 
D)  Job involvement 
A)  Organizational commitment 
B)  Cognitive dissonance 
C)  Perceived organizational support 
D)  Job involvement

Organizational behavior is primarily concerned with group interactions.

Studies in the Arab world found that workers in ________ scored highest on job satisfaction.

Which of the following is true about organizationally committed and satisfied employees?

Arab "millennials" can be defined as those born ________.

Any relatively permanent change in behavior that occurs as a result of experience is known as ________.

U.S. workers are more likely to have an external locus of control than Iranian workers.

Individuals try to reconcile differing attitudes and align their attitudes and behavior so they appear rational and consistent.

In a short essay, explain what is meant by cross-cultural OB and provide reasons for its importance.

________ is employees' general belief that their organization values their contribution and cares about their well-being.

Introduction to Management and Organisations

Management History

Organisational Culture and Environment

Managing in a Global Environment

Social Responsibility and Managerial Ethics

Managers As Decision-Makers

Foundations of Planning

Strategic Management

Organisational Structure and Design

Managing Human Resources

Managing Teams

Managing Change and Innovation

Managers and Communication

Motivating Employees

Managers As Leaders

Introduction to Controlling

Managing Operations

Filters

Exam 13: Understanding Individual Behaviour

Organizational behavior is primarily concerned with group interactions.

Studies in the Arab world found that workers in ________ scored highest on job satisfaction.

Which of the following is true about organizationally committed and satisfied employees?

Arab "millennials" can be defined as those born ________.

Any relatively permanent change in behavior that occurs as a result of experience is known as ________.

U.S. workers are more likely to have an external locus of control than Iranian workers.

Individuals try to reconcile differing attitudes and align their attitudes and behavior so they appear rational and consistent.

In a short essay, explain what is meant by cross-cultural OB and provide reasons for its importance.

________ is employees' general belief that their organization values their contribution and cares about their well-being.

Introduction to Management and Organisations

Management History

Organisational Culture and Environment

Managing in a Global Environment

Social Responsibility and Managerial Ethics

Managers As Decision-Makers

Foundations of Planning

Strategic Management

Organisational Structure and Design

Managing Human Resources

Managing Teams

Managing Change and Innovation

Managers and Communication

Motivating Employees

Managers As Leaders

Introduction to Controlling

Managing Operations

Filters