Exam 12: Information Sharing

Neither cross-functional integration nor inter-organizational SC collaboration could proceed very far without _________.

Fill in the Blank(s) -_________typically allow limited access to certain applications and data to external companies such as suppliers and customers.

Managers can use the insight provided by __________ systems to improve customer service levels, enhance customer loyalty and retention, increase revenues from current customers, and acquire new customers.

The main difference between ERP and ERP II systems is _________, which appears to be a good idea.

The reality, for now at least, is that information systems never limit connectivity throughout the chain.

Once the buyers and suppliers are brought together, the role of the e-marketplaces becomes more value-adding.

Fill in the Blank(s) -We can expect an increased need for_________ and__________ in and between organizations along the supply chain.

In order to reduce the bullwhip effect, companies should share actual _________ with their suppliers along with their orders.

Although quality and delivery can be incorporated into the process, the reverse auction's real impact is on _________.

Information technology must be viewed as the goal or a "silver bullet" to solve all SC dilemmas or challenges.

U.S. online retail sales in 2005 were estimated at about $172 billion, representing about 6 percent of all retail sales.

The ability to connect __________ and their __________ through hardware, software, and communication networks has revolutionized the way that businesses are managed.

Better information sharing during the decline stage of the PLC can help better manage reverse logistics and recycling issues.

A valid concern voiced by managers is that expensive IT systems like ERP are hard to implement and are not the silver bullet to the company's information dilemma.

By effectively harnessing and managing the _________ now available, organizations can design and operate their supply chains much more effectively and efficiently than ever before.

__________ systems, which extended MRP thinking to the distribution network, help to determine the correct amount of products to produce as well as the correct locations to which to ship finished goods.

According to Gartner vice president, Bruce Bond, traditional, inwardly connective enterprise resource planning (ERP) is dead, destroyed by the demand for greater collaboration among SC partners.

Enterprise resource planning (ERP) systems are viewed with both great _________ and serious _________.

_________ are when suppliers bid for a buyer's business (rather than buyers bidding for a seller's business).

Name four of the challenges to ERP implementation.