Exam 3: Process Thinking: Scms Foundation

Total cost of ownership is cited as an effective performance measurement of supply chain effectiveness. Unit price, brokerage costs, and damage in transit are just a few of them. Outline as least six (6) additional supply chain global operational costs cited in the text and define each.

Essential elements of __________ management include the timely flow of information, efficient flow of physical materials and the effective cash flow management.

The responsibility for a process redesign should be performed where the work is done.

Fill in the Blank(s) -Systems analysis consists of the following steps: (a) establish a core goal, (b) define the system_______ , (c) determine interrelationships, (d) define information requirements, (e) perform trade-off analysis, and (f) evaluate system constraints.

The "total cost of ownership" of a purchased material referred to in the text is explained as ________.

Fill in the Blank(s) -The requirements for systems thinking are (a) a holistic view of the system, (b) access to accurate information,(c)______________ (d) supportive measurement, and (e) rigorous systems analysis.

The text suggests that "functional organization impedes process thinking" and "traditional organization structures drive functional thinking". In your own word please explain what these statements mean.

All of the following are business resources as part of a value-added system of the internal and external supply chain except________.

Fill in the Blank(s) -A most common approach to building a borderless culture in support of systems thinking is_______ and inter-organizational teaming.

Describe the major elements outlined in the text of "system thinking" and discuss how they can influence the effective management of the supply chain.

The transformation from a functional organization to a process-driven company is challenging under the best of circumstance. One of the biggest hurdles is the uncertainty introduced by the transformation.

Fill in the Blank(s) -Firms typically organize their businesses by function. This method of organization typically_______ process thinking.

Fill in the Blank(s) -The______________ can only be assessed by evaluating the costs associated with purchasing, transporting, using, warranting, and disposing of the item.

Fill in the Blank(s) -Meeting customer expectations requires a shift from a _______ organization to a _______ orientation.

A __________ organization is defined as the grouping of resources into specific departments, such as research and development, purchasing, production, logistics, and marketing.

The terms process re-engineering and traditional restructuring are used to describe designs or changes in business processes. Explain how they are different in relationship to each other. Traditional restructuring replaces other resources with technology without changing the basic process design. Re-engineering creates processes from the beginning. Fill in the Blank(s) (Blank Identified in RED)

Fill in the Blank(s) -The responsibility for_______ redesign should occur at the location of and by those who perform the work.

Michael Porter, professor at Harvard Business School and leading authority on competitive strategy and international competitiveness cites two strategies that should be considered when developing the overall business strategy: cost leadership and differentiation. Please explain these terms in the context of a business strategy.

What key element of a business enables the business defines its value propositions and drives competency development?

Getting all functional business contributors to support the core goals of a business as a team requires a system that considers all of the following requirements except _________.