Question 1

What messages do you send and receive simultaneously?

Accepted Answer

A) Transactional 
B) Encoded 
C) Decoded 
D) Relational 
A) Transactional 
B) Encoded 
C) Decoded 
D) Relational

Question 2

________ can be verbal or nonverbal.

Accepted Answer

A) Symbols 
B) Decoders 
C) Channels 
D) Feelings 
A) Symbols 
B) Decoders 
C) Channels 
D) Feelings

Question 3

The person who keeps things organized and emphasizes accomplishing specific tasks in an organization is called a(n)

Accepted Answer

A) manager. 
B) leader. 
C) decoder. 
D) encoder. 
A) manager. 
B) leader. 
C) decoder. 
D) encoder.

Question 4

Marcos is handling a new project, for which he recruits 15 new employees. All the team members are new to the company and project, so Marcos calls a meeting to explain the details. At the meeting, he first introduces the company and the systems they use. Then, he explains the nuances of the project and the company's expectations. Which term best describes the principle of communication that Mark is following, and how is it helpful?

Accepted Answer

A) Leaders are aware of their communication with themselves and others; it provides awareness of one's own thoughts, assumptions, communication behavior, as well as the behavior of others. 
B) Leaders effectively use and interpret verbal messages; it makes it possible for people to understand each other effectively. 
C) Leaders listen and respond thoughtfully to others; it helps one to know the needs and requirements of others. 
D) Leaders appropriately adapt messages to others; it helps one's messages to have an impact. 
A) Leaders are aware of their communication with themselves and others; it provides awareness of one's own thoughts, assumptions, communication behavior, as well as the behavior of others. 
B) Leaders effectively use and interpret verbal messages; it makes it possible for people to understand each other effectively. 
C) Leaders listen and respond thoughtfully to others; it helps one to know the needs and requirements of others. 
D) Leaders appropriately adapt messages to others; it helps one's messages to have an impact.

Question 5

Which type of report provides updates on the status of a project?

Accepted Answer

A) Progress 
B) Memorandum 
C) Formal 
D) Business 
A) Progress 
B) Memorandum 
C) Formal 
D) Business

What messages do you send and receive simultaneously?

________ can be verbal or nonverbal.

The person who keeps things organized and emphasizes accomplishing specific tasks in an organization is called a(n)

Which type of report provides updates on the status of a project?

Being Aware of How You Communicate at Work

Using Verbal and Nonverbal Messages

Listening and Responding

Adapting to Differences

Relating to Others at Work

Interviewing Principles and Skills

Interview Types

Collaborating in Teams

Enhancing Team Meetings

Developing Your Professional Presentation

Delivering Professional Presentations

Achieving Your Presentation Goals: Informing, Persuading, and Relating

Writing for Business

Filters

Exam 1: Communicating and Leading at Work

What messages do you send and receive simultaneously?

________ can be verbal or nonverbal.

The person who keeps things organized and emphasizes accomplishing specific tasks in an organization is called a(n)

Which type of report provides updates on the status of a project?

Being Aware of How You Communicate at Work

Using Verbal and Nonverbal Messages

Listening and Responding

Adapting to Differences

Relating to Others at Work

Interviewing Principles and Skills

Interview Types

Collaborating in Teams

Enhancing Team Meetings

Developing Your Professional Presentation

Delivering Professional Presentations

Achieving Your Presentation Goals: Informing, Persuading, and Relating

Writing for Business

Filters