Exam 10: Product Protocol
Exam 1: The Strategic Elements of Product Development55 Questions
Exam 2: The New Products Process57 Questions
Exam 3: Opportunity Identification and Selection: Strategic Planning for New Products49 Questions
Exam 4: The Product Concept and Ready-Made New Product Ideas45 Questions
Exam 5: New Product Ideas: the Problem Find-Solve Approach57 Questions
Exam 6: New Product Ideas: Analytical Attribute Approaches68 Questions
Exam 7: Concept Evaluation and Testing85 Questions
Exam 8: The Full Screen44 Questions
Exam 9: Sales Forecasting and Financial Analysis55 Questions
Exam 10: Product Protocol54 Questions
Exam 11: Design51 Questions
Exam 12: Development Team Management45 Questions
Exam 13: Product Use Testing50 Questions
Exam 14: Strategic Launch Planning53 Questions
Exam 15: Implementation of the Strategic Plan55 Questions
Exam 16: Market Testing52 Questions
Exam 17: Launch Management55 Questions
Exam 18: Public Policy Issues47 Questions
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In practice, the first step of quality function deployment (QFD) is the house of quality (HOQ).
(True/False)
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A _____ system is one in which all of the players begin working, doing as much as they can at any time as the project rolls along.
(Multiple Choice)
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An advantage of specifying the protocol in terms of _____ is that it places no constraints on the R&D staff: They are given free rein to figure out how best to design the product so that it provides the desired advantage.
(Multiple Choice)
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Esqua Inc., a manufacturer of soaps and shampoos, claims that its latest brand of soaps, Esqua Plus, is superior to the average soap brand because, unlike other soaps, Esqua Plus combines both antibacterial and moisturizing properties and offers longer-lasting deodorant protection. In this scenario, which of the following concepts is Esqua using to encourage its customers to try its products?
(Multiple Choice)
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The purpose of a protocol remains constant irrespective of the market segment and time.
(True/False)
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_____ has been defined as a complete set of customer wants and needs, expressed in the customer's own language, organized the way the customer thinks about, uses, and interacts with the product, and prioritized by the customer in terms of both importance and performance.
(Multiple Choice)
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_____ are the most desirable form of product attributes for a protocol to use.
(Multiple Choice)
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A product concept that originated in the advertising world that essentially says, "Product X is better for your use than other products because . . . ." is known as:
(Multiple Choice)
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Merrill-Dow's advertisement, "The new bulk laxative will dissolve completely in a four-ounce glass of water in 10 seconds," refers to which of the following product attributes?
(Multiple Choice)
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Quality function deployment (QFD) has been called "matrix hell" as a result of its massive data requirements, its complexity, and its tendency to raise conflicts that are difficult, if not impossible, to solve.
(True/False)
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Which of the following is true of the Oobeya Room technique?
(Multiple Choice)
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