Exam 1: Understanding Business Communication in Todays Workplace

Which of the following examples correctly illustrates the difference between what constitutes a communication medium and a communication channel?

An ethical ________ can involve choosing between two conflicting alternatives that are both ethical and valid.

Which the following decision-making scenarios presents an ethical dilemma?

Is the social communication model a more audience-centric approach to business communication than the basic communication model? Why/why not?

Companies that communicate well significantly outperform those that communicate poorly.

What makes business communication effective?

Which of the following constitutes ethical information?

Social communication tends to be ________.

Which of the following is a disadvantage of the social communication model?

In order to communicate effectively using technology, you should ________.

Why is decoding a message such a complex process?

The medium of a message refers to the form a message takes and the channel is the system used to deliver the message.

Explain the concepts of transparency in business communications, giving an example.

Which of the following is a tip for speaking with multilingual audiences?

In order to generate interest about the company's publications, the Media Manager of Gordon Books started a personal blog where she posed as an avid reader and amateur literary critic and reviewed the company's books favourably. She also invited readers to buy the books, discuss them online, and send in their reviews. Which of the following is the best criticism of the manager's action?

Discuss tips for writing for a multilingual audience.

In ________-context cultures, the rules of everyday life are stated explicitly.

Advanced systems for videoconferencing cannot ________.

Which of the following is a high-context culture?

In order to boost sales of its tablets, Zip Communications paid several people to write artificial positive testimonials about its products. What is the best criticism of Zip's decision?