Question 1

What is a preferred document type for attachments?

Accepted Answer

A)  PDF 
B)  Word 
C)  Either PDF or Word 
D)  Neither PDF nor Word 
A)  PDF 
B)  Word 
C)  Either PDF or Word 
D)  Neither PDF nor Word A

Question 2

All of the following EXCEPT ________ are ways to improve proofreading.

Accepted Answer

A)  proofread one to two days after writing the document 
B)  proofread quickly, looking at the document in large chunks rather than at individual words to speed up the process 
C)  have a friend or colleague do the proofreading for you 
D)  read the document out loud 
A)  proofread one to two days after writing the document 
B)  proofread quickly, looking at the document in large chunks rather than at individual words to speed up the process 
C)  have a friend or colleague do the proofreading for you 
D)  read the document out loud B

Question 3

In business writing, it is a good idea to minimize the use of underlining, boldface, italics, shadow, all caps, and other type styles that will slow your reader down.

Accepted Answer

A) True 
 B)False  True

Question 4

Tamara is the editor of her company's newsletter. For years, the newsletter has used a drab style that is not very reader-friendly. How can Tamara change this into a style that is easier to read using typeface choices and margins? Explain Tamara's options in terms of typefaces and margins and explain which she should choose to achieve this.

Accepted Answer

Typeface: Typeface influences the tone o

Question 5

To lengthen sentences, ________.

Accepted Answer

A)  use passive voice 
B)  look for ways to combine a mixture of sentences 
C)  avoid using commas 
D)  do all of the above 
A)  use passive voice 
B)  look for ways to combine a mixture of sentences 
C)  avoid using commas 
D)  do all of the above

Question 6

Quick proofreading is not careful proofreading.

Accepted Answer

A) True 
 B)False

Question 7

Which of the following is NOT a consideration when distributing a message?

Accepted Answer

A)  Privacy 
B)  Security 
C)  Readability 
D)  Time 
A)  Privacy 
B)  Security 
C)  Readability 
D)  Time

Question 8

Revision should only occur after you have completed the entire first draft of your message.

Accepted Answer

A) True 
 B)False

Question 9

________ headings are self-contained, which means that readers can skim through just the headings and subheadings and understand them without reading the rest of the document.

Accepted Answer

A)  Objective 
B)  Informative 
C)  Descriptive 
D)  Subjective 
A)  Objective 
B)  Informative 
C)  Descriptive 
D)  Subjective

Question 10

It is a good idea to reduce your type size and decrease your margins to keep documents to as few pages as possible.

Accepted Answer

A) True 
 B)False

Question 11

All of the following phrases are redundant EXCEPT ________.

Accepted Answer

A)  return home 
B)  free gift 
C)  follows after 
D)  round in shape 
A)  return home 
B)  free gift 
C)  follows after 
D)  round in shape

Question 12

Lists simplify complex subjects, highlight the main point, enable skimming, and give readers a breather.

Accepted Answer

A) True 
 B)False

Question 13

Use headings to emphasize key content.

Accepted Answer

A) True 
 B)False

Question 14

When selecting the right design elements in producing your message, list the seven tips discussed to make your message more attractive and contemporary.

Accepted Answer

1. Reflect a modern appearance to help b

Question 15

Which of the following does NOT have parallel construction?

Accepted Answer

A)  After completing the survey and finishing the exam, he went home. 
B)  He needed to format the report, bind the document, and turn it in to his supervisor. 
C)  She enjoys singing, dancing, and reading. 
D)  He opened the office, checked the mail, and was turning on the computers. 
A)  After completing the survey and finishing the exam, he went home. 
B)  He needed to format the report, bind the document, and turn it in to his supervisor. 
C)  She enjoys singing, dancing, and reading. 
D)  He opened the office, checked the mail, and was turning on the computers.

Question 16

Explain how the design techniques work together to create an effective message.

Accepted Answer

The five design techniques are: 1. Balan

Question 17

Which of the following is TRUE about justified text?

Accepted Answer

A)  It is used in most business documents. 
B)  It creates a denser and more formal look that can be more difficult to read. 
C)  It results in a more open appearance on the page. 
D)  It can accommodate less text in a given space. 
A)  It is used in most business documents. 
B)  It creates a denser and more formal look that can be more difficult to read. 
C)  It results in a more open appearance on the page. 
D)  It can accommodate less text in a given space.

Question 18

If your sentence starts with a starter such as it or there, chances are that the sentence could be ________.

Accepted Answer

The answer of If your sentence starts with a starter...

Question 19

Sometimes the best way to deal with a troublesome element in a sentence is to remove it rather than trying to rewrite it.

Accepted Answer

A) True 
 B)False

Question 20

List and describe the nine techniques for revising for clarity.

Accepted Answer

The nine techniques are: 1. Break up ove

What is a preferred document type for attachments?

All of the following EXCEPT ________ are ways to improve proofreading.

In business writing, it is a good idea to minimize the use of underlining, boldface, italics, shadow, all caps, and other type styles that will slow your reader down.

To lengthen sentences, ________.

Quick proofreading is not careful proofreading.

Which of the following is NOT a consideration when distributing a message?

Revision should only occur after you have completed the entire first draft of your message.

________ headings are self-contained, which means that readers can skim through just the headings and subheadings and understand them without reading the rest of the document.

It is a good idea to reduce your type size and decrease your margins to keep documents to as few pages as possible.

All of the following phrases are redundant EXCEPT ________.

Lists simplify complex subjects, highlight the main point, enable skimming, and give readers a breather.

Use headings to emphasize key content.

When selecting the right design elements in producing your message, list the seven tips discussed to make your message more attractive and contemporary.

Which of the following does NOT have parallel construction?

Explain how the design techniques work together to create an effective message.

Which of the following is TRUE about justified text?

If your sentence starts with a starter such as it or there, chances are that the sentence could be ________.

Sometimes the best way to deal with a troublesome element in a sentence is to remove it rather than trying to rewrite it.

List and describe the nine techniques for revising for clarity.

Understanding Business Communication in Todays Workplace

Mastering Team Skills and Interpersonal Communication

Planning Business Messages

Writing Business Messages

Crafting Messages for Electronic Media

Writing Routine and Positive Messages

Writing Negative Messages

Writing Persuasive Messages

Understanding and Planning Reports and Proposals

Writing and Completing Reports and Proposals

Developing Oral and Online Presentations

Building Careers and Writing Résumés

Applying and Interviewing for Employment

Filters

Exam 5: Completing Business Messages

What is a preferred document type for attachments?

All of the following EXCEPT ________ are ways to improve proofreading.

In business writing, it is a good idea to minimize the use of underlining, boldface, italics, shadow, all caps, and other type styles that will slow your reader down.

To lengthen sentences, ________.

Quick proofreading is not careful proofreading.

Which of the following is NOT a consideration when distributing a message?

Revision should only occur after you have completed the entire first draft of your message.

________ headings are self-contained, which means that readers can skim through just the headings and subheadings and understand them without reading the rest of the document.

It is a good idea to reduce your type size and decrease your margins to keep documents to as few pages as possible.

All of the following phrases are redundant EXCEPT ________.

Lists simplify complex subjects, highlight the main point, enable skimming, and give readers a breather.

Use headings to emphasize key content.

When selecting the right design elements in producing your message, list the seven tips discussed to make your message more attractive and contemporary.

Which of the following does NOT have parallel construction?

Explain how the design techniques work together to create an effective message.

Which of the following is TRUE about justified text?

If your sentence starts with a starter such as it or there, chances are that the sentence could be ________.

Sometimes the best way to deal with a troublesome element in a sentence is to remove it rather than trying to rewrite it.

List and describe the nine techniques for revising for clarity.

Understanding Business Communication in Todays Workplace

Mastering Team Skills and Interpersonal Communication

Planning Business Messages

Writing Business Messages

Crafting Messages for Electronic Media

Writing Routine and Positive Messages

Writing Negative Messages

Writing Persuasive Messages

Understanding and Planning Reports and Proposals

Writing and Completing Reports and Proposals

Developing Oral and Online Presentations

Building Careers and Writing Résumés

Applying and Interviewing for Employment

Filters