Exam 8: Understanding Network Effects: Strategies for Competing in a Platform-Centric, Winner-Take-All World

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Almost all networks derive most of their value from a single class of users.

(True/False)
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Firms need a _________for users to download apps and setup payments.

(Short Answer)
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Many firms attempt to enhance their network effects by creating a platform for the development of third-party products and services that enhance the primary offering.

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Which of the following terms is used as an alternative to switching costs?

(Multiple Choice)
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Samsung also leveraged _____to make Samsung Pay accepted at more retailers than either Apple Pay or Android Pay.

(Short Answer)
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In a market influenced by network effects, the winning product or service is often determined by its technical superiority, with technically strong newcommers able to unseat the dominant incumbents.

(True/False)
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A firm is said to have suffered from the _____ when it preannounces a forthcoming product or service, and experiences a sharp and detrimental drop in sales of current offerings as users wait for the new item.

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Which of the following factors represents one of the sources of value derived from network effects?

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_____ are products and services that allow for the development and integration of complementary goods.

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Microsoft's Live Maps and Virtual Earth 3D was a late entrant to the Internet mapping game. Users had already put in countless hours building resources that meshed with Google Maps and Google Earth. However, by adopting the same keyhole markup language (KML) standard used by Google, any work done by users for Google in KML could be used by Microsoft. What strategy of Microsoft has allowed it to catch up with Google?

(Multiple Choice)
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Network effects are also known as _____ Law or Network ____________.

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The natural state of a market where network effects are present is for there to be intense competition between several rivals that come to an equalibrium where their respective market shares are roughly identical.

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Uber and PayPal used similar strategies when trying to jumpstart network effects that were vital in creating their dominance. What did each do?

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The phrase ________________ refers to positive influence created when someone finds out that others are doing something.

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Which of the following products or services is not subject to network effects?

(Multiple Choice)
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An instant-messaging standard is an example of a one-sided market.

(True/False)
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The video game console market offers important lessons for the strategist. The video game console market is a network market in which Sony's PlayStation 2 (PS2) dominated over Microsoft's Xbox offering. This has been possible due to:

(Multiple Choice)
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Network effects do not influence all consumer products or services.

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Windows OS, the iPhone, the Wii, and Facebook's application programming interfaces allow for the development and integration of complementary goods by third parties. Based on this evidence, all these products or services are said to be _____.

(Multiple Choice)
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Technological leapfrogging is offering a new technology that is superior to existing offering that the value overcomes the total resistance.

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