Exam 6: Processes and Technology
Exam 1: Introduction to Operations and Supply Chain Management102 Questions
Exam 2: Quality Management88 Questions
Exam 3: Statistical Process Control157 Questions
Exam 4: Product Design95 Questions
Exam 5: Service Design91 Questions
Exam 6: Processes and Technology81 Questions
Exam 7: Capacity and Facilities Design128 Questions
Exam 8: Human Resources131 Questions
Exam 9: Project Management106 Questions
Exam 10: Supply Chain Management Strategy and Design72 Questions
Exam 11: Global Supply Chain Procurement and Distribution122 Questions
Exam 12: Forecasting92 Questions
Exam 13: Inventory Management127 Questions
Exam 14: Sales and Operations Planning123 Questions
Exam 15: Resource Planning97 Questions
Exam 16: Lean Systems88 Questions
Exam 17: Scheduling96 Questions
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Two approaches to process improvement include continuous and breakthrough.
(True/False)
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Mass production is characterized by high volumes of a standard product for a mass market.
(True/False)
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A company is evaluating which of two alternatives should be used to produce a product that will sell for $35.00 per unit. The following cost information describes the two alternatives:
For what level of volume (output) would the firm prefer Process A to Process B?

(Multiple Choice)
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Process analysis yields a set of documents detailing manufacturing and service delivery specifications.
(True/False)
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Variable demand and small to medium quantities produced to order are characteristics usually associated with
(Multiple Choice)
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A firm's process strategy defines the extent of customer involvement in providing a service.
(True/False)
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Vertical integration is the degree to which a firm produces the parts that go into its products.
(True/False)
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Explain several tools for process analysis, including flowcharts and process maps.
(Essay)
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Discuss outsourcing decision factors, provide examples of process plans, and use break-even analysis for process selection.
(Essay)
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Process innovation is most successful in organizations that view their systems as a set of functional areas vying for limited resources.
(True/False)
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Capital budgeting techniques are often one of the inputs used for technology decisions.
(True/False)
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Which of the following is not a potential risk associated with a project?
(Multiple Choice)
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Process design specifies what tasks need to be done and how they are to be coordinated among functions, people, and organizations.
(True/False)
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Subcontracting is rarely a source of human resources for a project.
(True/False)
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A process is a group of unrelated tasks with specific inputs and outputs.
(True/False)
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Technology decisions are often a significant factor in process planning.
(True/False)
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