Exam 3: Statistical Process Control
Exam 1: Introduction to Operations and Supply Chain Management102 Questions
Exam 2: Quality Management88 Questions
Exam 3: Statistical Process Control157 Questions
Exam 4: Product Design95 Questions
Exam 5: Service Design91 Questions
Exam 6: Processes and Technology81 Questions
Exam 7: Capacity and Facilities Design128 Questions
Exam 8: Human Resources131 Questions
Exam 9: Project Management106 Questions
Exam 10: Supply Chain Management Strategy and Design72 Questions
Exam 11: Global Supply Chain Procurement and Distribution122 Questions
Exam 12: Forecasting92 Questions
Exam 13: Inventory Management127 Questions
Exam 14: Sales and Operations Planning123 Questions
Exam 15: Resource Planning97 Questions
Exam 16: Lean Systems88 Questions
Exam 17: Scheduling96 Questions
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Using Excel to construct control charts should be avoided because most people believe using software results in too many errors.
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(True/False)
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Correct Answer:
False
One goal of statistical process control is to prevent a process from producing items that have to be scrapped or reworked.
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(True/False)
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Correct Answer:
True
An operating characteristic (OC) curve is a graph that measures
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(Multiple Choice)
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Correct Answer:
B
Statistical process control is a tool used to monitor and improve quality.
(True/False)
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The probability of rejecting a lot that has an acceptable quality level is referred to as the
(Multiple Choice)
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Which of the following control charts is based on the number of defects within a sample?
(Multiple Choice)
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Which of the following is not a primary purpose of statistical process control?
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Variable control charts are used for quantitative measures such as weight or time.
(True/False)
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Variable (quantitative) control charts are used to monitor measurable characteristics of a process's outputs.
(True/False)
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Attribute (qualitative) control charts are used to monitor descriptive characteristics of the output of a process.
(True/False)
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With acceptance sampling, a lot is either rejected or accepted depending on the number of defects found in a sample.
(True/False)
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Only certified statisticians should use Excel to construct a control chart for a process.
(True/False)
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It is possible to have low variation within samples while at the same time having high variation between sample means.
(True/False)
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The consumer's willingness to accept lots with a small proportion of defective items is known as the acceptable
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A multiple-sampling plan uses the smallest sample size of any sampling plan.
(True/False)
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A company produces a product which is designed to weigh 10 oz., with a tolerance of
0.5 oz. The process produces products with an average weight of 9.95 oz. and a standard deviation of 0.10 oz. According to the process capability index

(Multiple Choice)
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A lot is rejected if the number of defective units found in a random sample exceeds a predetermined acceptable number of defective units.
(True/False)
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After special cause variation is detected, the focus changes to identifying the root cause of the variation and eliminating it.
(True/False)
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