Question 1

Which of the following is not a true statement regarding learning curves?

Accepted Answer

A)  Learning curves can help managers project labour requirements. 
B)  Learning curves are not affected by product modifications. 
C)  Learning curves are useful in developing production scheduling plans. 
D)  Learning curves can help make overall product cost estimates. 
A)  Learning curves can help managers project labour requirements. 
B)  Learning curves are not affected by product modifications. 
C)  Learning curves are useful in developing production scheduling plans. 
D)  Learning curves can help make overall product cost estimates. B

Question 2

___ time is the time required by an "average" worker to perform a job under normal circumstances and conditions.

Accepted Answer

A)  Stopwatch 
B)  Standard 
C)  Allowance 
D)  Average 
A)  Stopwatch 
B)  Standard 
C)  Allowance 
D)  Average B

Question 3

A time study is a statistical sample distribution, where the number of cycles is the sample size.

Accepted Answer

A) True 
 B)False  True

Question 4

Job design includes determining the characteristics a worker needs to meet the job requirements.

Accepted Answer

A) True 
 B)False

Question 5

Studies have shown that the success of Japanese companies is due to management practices.

Accepted Answer

A) True 
 B)False

Question 6

The principles of motion study relate to all of the following categories except

Accepted Answer

A)  the human body. 
B)  the efficient use of capital. 
C)  the workplace. 
D)  the efficient use of equipment and machinery. 
A)  the human body. 
B)  the efficient use of capital. 
C)  the workplace. 
D)  the efficient use of equipment and machinery.

Question 7

By managing diversity a company can gain a competitive edge because all employees are given an opportunity to do their best.

Accepted Answer

A) True 
 B)False

Question 8

Allowing employees more control over their own work and some of the supervisory responsibilities is known as

Accepted Answer

A)  vertical job enlargement. 
B)  empowerment. 
C)  horizontal job enlargement. 
D)  cross training. 
A)  vertical job enlargement. 
B)  empowerment. 
C)  horizontal job enlargement. 
D)  cross training.

Question 9

Determining the length of time it takes to do a job is known as work measurement.

Accepted Answer

A) True 
 B)False

Question 10

The elements of job design include

Accepted Answer

A)  task analysis. 
B)  worker analysis. 
C)  environmental analysis. 
D)  all of the above. 
A)  task analysis. 
B)  worker analysis. 
C)  environmental analysis. 
D)  all of the above.

Question 11

What is work sampling and what is its primary use?

Accepted Answer

Work sampling is a technique for determi

Question 12

List the steps in the work sampling.

Accepted Answer

The steps in work sampling are:
1. defin

Question 13

In a piece-rate wage system a worker's pay is based on

Accepted Answer

A)  total output. 
B)  job rating. 
C)  job classification. 
D)  total time. 
A)  total output. 
B)  job rating. 
C)  job classification. 
D)  total time.

Question 14

Learning curves have limited application for assembly-lines with short, repetitive jobs.

Accepted Answer

A) True 
 B)False

Question 15

In what ways have advances in information technologies changed the working environment?

Accepted Answer

Advances in information technology have

Question 16

The normal time to perform a job is calculated by dividing the elemental average by the standard time.

Accepted Answer

A) True 
 B)False

Question 17

The direct labour times required to produce the first four units of a new product are shown below:   Based on this data, the estimated learning or improvement rate is

Accepted Answer

A)  100%. 
B)  90%. 
C)  85%. 
D)  80%. 
A)  100%. 
B)  90%. 
C)  85%. 
D)  80%.

Question 18

Job rotation often requires cross training of employees.

Accepted Answer

A) True 
 B)False

Question 19

As part of a time study, a particular job was analyzed. The study included 20 job cycles and the following cumulative times and performance rating factors for each element were reported:   Assuming an allowance factor of 15%, the standard time for this job would be

Accepted Answer

A)  4.35 minutes. 
B)  3.67 minutes. 
C)  2.712 minutes. 
D)  2.358 minutes. 
A)  4.35 minutes. 
B)  3.67 minutes. 
C)  2.712 minutes. 
D)  2.358 minutes.

Question 20

Because services are labour intensive, human resources is becoming a more important strategic factor for service companies.

Accepted Answer

A) True 
 B)False

Which of the following is not a true statement regarding learning curves?

___ time is the time required by an "average" worker to perform a job under normal circumstances and conditions.

A time study is a statistical sample distribution, where the number of cycles is the sample size.

Job design includes determining the characteristics a worker needs to meet the job requirements.

Studies have shown that the success of Japanese companies is due to management practices.

The principles of motion study relate to all of the following categories except

By managing diversity a company can gain a competitive edge because all employees are given an opportunity to do their best.

Allowing employees more control over their own work and some of the supervisory responsibilities is known as

Determining the length of time it takes to do a job is known as work measurement.

The elements of job design include

What is work sampling and what is its primary use?

List the steps in the work sampling.

In a piece-rate wage system a worker's pay is based on

Learning curves have limited application for assembly-lines with short, repetitive jobs.

In what ways have advances in information technologies changed the working environment?

The normal time to perform a job is calculated by dividing the elemental average by the standard time.

The direct labour times required to produce the first four units of a new product are shown below: Based on this data, the estimated learning or improvement rate is

Job rotation often requires cross training of employees.

As part of a time study, a particular job was analyzed. The study included 20 job cycles and the following cumulative times and performance rating factors for each element were reported: Assuming an allowance factor of 15%, the standard time for this job would be

Because services are labour intensive, human resources is becoming a more important strategic factor for service companies.

Introduction to Operations and Supply Chain Management

Quality Management

Statistical Process Control

Product Design

Service Design

Processes and Technology

Capacity and Facilities Design

Project Management

Supply Chain Management Strategy and Design

Global Supply Chain Procurement and Distribution

Forecasting

Inventory Management

Sales and Operations Planning

Resource Planning

Lean Systems

Scheduling

Filters

Exam 8: Human Resources

Which of the following is not a true statement regarding learning curves?

___ time is the time required by an "average" worker to perform a job under normal circumstances and conditions.

A time study is a statistical sample distribution, where the number of cycles is the sample size.

Job design includes determining the characteristics a worker needs to meet the job requirements.

Studies have shown that the success of Japanese companies is due to management practices.

The principles of motion study relate to all of the following categories except

By managing diversity a company can gain a competitive edge because all employees are given an opportunity to do their best.

Allowing employees more control over their own work and some of the supervisory responsibilities is known as

Determining the length of time it takes to do a job is known as work measurement.

The elements of job design include

What is work sampling and what is its primary use?

List the steps in the work sampling.

In a piece-rate wage system a worker's pay is based on

Learning curves have limited application for assembly-lines with short, repetitive jobs.

In what ways have advances in information technologies changed the working environment?

The normal time to perform a job is calculated by dividing the elemental average by the standard time.

The direct labour times required to produce the first four units of a new product are shown below: Based on this data, the estimated learning or improvement rate is

Job rotation often requires cross training of employees.

As part of a time study, a particular job was analyzed. The study included 20 job cycles and the following cumulative times and performance rating factors for each element were reported: Assuming an allowance factor of 15%, the standard time for this job would be

Because services are labour intensive, human resources is becoming a more important strategic factor for service companies.

Introduction to Operations and Supply Chain Management

Quality Management

Statistical Process Control

Product Design

Service Design

Processes and Technology

Capacity and Facilities Design

Project Management

Supply Chain Management Strategy and Design

Global Supply Chain Procurement and Distribution

Forecasting

Inventory Management

Sales and Operations Planning

Resource Planning

Lean Systems

Scheduling

Filters