Question 1

Which of the following is an inaccurate statement about organizational behavior?

Accepted Answer

A)  Organizational behavior has strong ties to the behavioral sciences and allied social sciences. 
B)  Organizational behavior seeks to integrate the diverse insights of the behavioral sciences and allied social sciences. 
C)  Organizational behavior is divorced from the disciplines of political science and economics. 
D)  Organizational behavior seeks to improve the quality of work life. 
E)  Organizational behavior seeks to improve the performance of people, groups, and organizations. 
A)  Organizational behavior has strong ties to the behavioral sciences and allied social sciences. 
B)  Organizational behavior seeks to integrate the diverse insights of the behavioral sciences and allied social sciences. 
C)  Organizational behavior is divorced from the disciplines of political science and economics. 
D)  Organizational behavior seeks to improve the quality of work life. 
E)  Organizational behavior seeks to improve the performance of people, groups, and organizations. C

Question 2

According to Henry Mintzberg, what are the managerial roles that involve the exchange of knowledge with other people?

Accepted Answer

Informational roles

Question 3

In the context of organizational behavior, which of the following is an enduring change of behavior that results from experience?

Accepted Answer

A)  Learning 
B)  Managerial sensemaking 
C)  Organizational tracking 
D)  Lifelong careers 
E)  Managerial scholarship 
A)  Learning 
B)  Managerial sensemaking 
C)  Organizational tracking 
D)  Lifelong careers 
E)  Managerial scholarship A

Question 4

In the context of organizational behavior, a systematic and comprehensive process of making objective, unbiased assessments of facts when forming a judgment is known as __________.

Accepted Answer

A)  industrial engineering 
B)  contingency thinking 
C)  emotional intelligence 
D)  critical thinking 
E)  effective management 
A)  industrial engineering 
B)  contingency thinking 
C)  emotional intelligence 
D)  critical thinking 
E)  effective management

Question 5

The initial experience of the experiential learning cycle in an organizational behavior course focuses on:

Accepted Answer

A)  personal experiences, the classroom as an organization, in-class exercises and simulations, group project assignments, and cases. 
B)  personal thoughts, class discussions, informal discussions, readings, lectures, and written assignments. 
C)  personal experiences, personal thoughts, personal theories, and trying new personal behaviors. 
D)  theories in readings, theories from lectures, personal theories, and theories from other sources. 
E)  trying new behaviors in work experiences, class experiences, and everyday experiences. 
A)  personal experiences, the classroom as an organization, in-class exercises and simulations, group project assignments, and cases. 
B)  personal thoughts, class discussions, informal discussions, readings, lectures, and written assignments. 
C)  personal experiences, personal thoughts, personal theories, and trying new personal behaviors. 
D)  theories in readings, theories from lectures, personal theories, and theories from other sources. 
E)  trying new behaviors in work experiences, class experiences, and everyday experiences.

Question 6

According to Robert Katz, the relative importance of technical, human, and conceptual skills varies across the different levels of management.

Accepted Answer

A) True 
 B)False

Question 7

Joanna, a manager at TravelWorld, has set up a committee to develop procedures for dealing with company?wide training needs and assigned people to conduct specific training programs. Joanna is engaged in which management function?

Accepted Answer

A)  Planning 
B)  Organizing 
C)  Motivating 
D)  Leading 
E)  Controlling 
A)  Planning 
B)  Organizing 
C)  Motivating 
D)  Leading 
E)  Controlling

Question 8

According to Daniel Goleman, what is the ability of managers to understand and deal with emotions?

Accepted Answer

Emotional

Question 9

The essential skills of management, according to Robert Katz, can be grouped into which of the following three categories?

Accepted Answer

A)  Technical, interpersonal, and informational 
B)  Technical, human, and conceptual 
C)  Interpersonal, decisional, and informational 
D)  Organizing, planning, and leading 
E)  Leading, decisional, and human 
A)  Technical, interpersonal, and informational 
B)  Technical, human, and conceptual 
C)  Interpersonal, decisional, and informational 
D)  Organizing, planning, and leading 
E)  Leading, decisional, and human

Question 10

In the context of organizational behavior, what is evidence-based management?

Accepted Answer

A)  Evidence-based management means making managerial decisions based on facts rather than on feelings. 
B)  Evidence-based management means making managerial decisions based on feelings rather than on facts. 
C)  Evidence-based management means utilizing multiple ways to meet the needs of different management situations. 
D)  Evidence-based management means utilizing a systematic approach to processing data. 
A)  Evidence-based management means making managerial decisions based on facts rather than on feelings. 
B)  Evidence-based management means making managerial decisions based on feelings rather than on facts. 
C)  Evidence-based management means utilizing multiple ways to meet the needs of different management situations. 
D)  Evidence-based management means utilizing a systematic approach to processing data.

Question 11

What is the study of human behavior in organizations called?

Accepted Answer

Organizati

Question 12

According to Robert Katz, in trying to work out an acceptable solution to a problem, managers who rely on their understanding of other people and who empathize with others' feelings are using which managerial skill?

Accepted Answer

The answer of According to Robert Katz, in trying to...

Question 13

The increase in teamwork today is a result of all of the following EXCEPT:

Accepted Answer

A)  management's dislike for individual contributors. 
B)  diversity in the workplace. 
C)  leadership valued by all members. 
D)  commitment to people as valuable human assets. 
E)  work that is increasingly focused on peer contributions. 
A)  management's dislike for individual contributors. 
B)  diversity in the workplace. 
C)  leadership valued by all members. 
D)  commitment to people as valuable human assets. 
E)  work that is increasingly focused on peer contributions.

Question 14

__________ is an interdisciplinary body of knowledge with strong ties to psychology, sociology, and anthropology, economics, and political science.

Accepted Answer

A)  Organizational behavior 
B)  Organizational culture 
C)  Performance management 
D)  Work-group analysis 
E)  Accounting 
A)  Organizational behavior 
B)  Organizational culture 
C)  Performance management 
D)  Work-group analysis 
E)  Accounting

Question 15

In the context of organizational behavior, who is an effective manager?

Accepted Answer

A)  A manager who completes all projects on time regardless of employee's level of satisfaction. 
B)  A manager who excels at helping others achieve both high performance and job satisfaction is an effective manager. 
C)  A manager who communicates details exclusively to upper level managers. 
D)  None of the descriptions listed describe an effective manager. 
A)  A manager who completes all projects on time regardless of employee's level of satisfaction. 
B)  A manager who excels at helping others achieve both high performance and job satisfaction is an effective manager. 
C)  A manager who communicates details exclusively to upper level managers. 
D)  None of the descriptions listed describe an effective manager.

Question 16

Abbey is responsible for monitoring the progress of an affirmative action program to advance minorities within ABC Corporation. She reviews the progress in changes in employee attitudes, calls special meetings to discuss problems, and makes appropriate adjustments in the program as needed. Abbey is engaged in which management function?

Accepted Answer

A)  Planning 
B)  Organizing 
C)  Leading 
D)  Controlling 
E)  Delegating 
A)  Planning 
B)  Organizing 
C)  Leading 
D)  Controlling 
E)  Delegating

Question 17

The essential skills of management, according to Robert Katz, can be grouped into three categories: interpersonal, informational, and decisional.

Accepted Answer

A) True 
 B)False

Question 18

Human skills such as emotional intelligence are indispensable in the new age of organizations. Identify and define five important dimensions of emotional intelligence that can and should be developed by any manager today.

Accepted Answer

Self-awareness is the ability to underst

Question 19

According to Henry Mintzberg, when a manager acts as a disturbance handler, this is an interpersonal role.

Accepted Answer

A) True 
 B)False

Question 20

Organizational behavior goals include all of the following EXCEPT improving the:

Accepted Answer

A)  performance of people. 
B)  performance of groups. 
C)  performance of organizations. 
D)  quality of overall work life. 
E)  competitive landscape in the industry. 
A)  performance of people. 
B)  performance of groups. 
C)  performance of organizations. 
D)  quality of overall work life. 
E)  competitive landscape in the industry.

Which of the following is an inaccurate statement about organizational behavior?

According to Henry Mintzberg, what are the managerial roles that involve the exchange of knowledge with other people?

In the context of organizational behavior, which of the following is an enduring change of behavior that results from experience?

In the context of organizational behavior, a systematic and comprehensive process of making objective, unbiased assessments of facts when forming a judgment is known as __________.

The initial experience of the experiential learning cycle in an organizational behavior course focuses on:

According to Robert Katz, the relative importance of technical, human, and conceptual skills varies across the different levels of management.

Joanna, a manager at TravelWorld, has set up a committee to develop procedures for dealing with company?wide training needs and assigned people to conduct specific training programs. Joanna is engaged in which management function?

According to Daniel Goleman, what is the ability of managers to understand and deal with emotions?

The essential skills of management, according to Robert Katz, can be grouped into which of the following three categories?

In the context of organizational behavior, what is evidence-based management?

What is the study of human behavior in organizations called?

According to Robert Katz, in trying to work out an acceptable solution to a problem, managers who rely on their understanding of other people and who empathize with others' feelings are using which managerial skill?

The increase in teamwork today is a result of all of the following EXCEPT:

__________ is an interdisciplinary body of knowledge with strong ties to psychology, sociology, and anthropology, economics, and political science.

In the context of organizational behavior, who is an effective manager?

The essential skills of management, according to Robert Katz, can be grouped into three categories: interpersonal, informational, and decisional.

Human skills such as emotional intelligence are indispensable in the new age of organizations. Identify and define five important dimensions of emotional intelligence that can and should be developed by any manager today.

According to Henry Mintzberg, when a manager acts as a disturbance handler, this is an interpersonal role.

Organizational behavior goals include all of the following EXCEPT improving the:

OB in Context

Individual Differences

Perception and Emotion

Motivation

Work Well in Teams

Be an Effective Leader and Follower

Understand and Manage Power and Politics

Build Strong Relationships and Networks

Develop Communication Skills

Handle Conflict, Negotiation, and Decision Making

Filters

Exam 1: Introducing Organizational Behavior

Which of the following is an inaccurate statement about organizational behavior?

According to Henry Mintzberg, what are the managerial roles that involve the exchange of knowledge with other people?

In the context of organizational behavior, which of the following is an enduring change of behavior that results from experience?

In the context of organizational behavior, a systematic and comprehensive process of making objective, unbiased assessments of facts when forming a judgment is known as __________.

The initial experience of the experiential learning cycle in an organizational behavior course focuses on:

According to Robert Katz, the relative importance of technical, human, and conceptual skills varies across the different levels of management.

Joanna, a manager at TravelWorld, has set up a committee to develop procedures for dealing with company?wide training needs and assigned people to conduct specific training programs. Joanna is engaged in which management function?

According to Daniel Goleman, what is the ability of managers to understand and deal with emotions?

The essential skills of management, according to Robert Katz, can be grouped into which of the following three categories?

In the context of organizational behavior, what is evidence-based management?

What is the study of human behavior in organizations called?

According to Robert Katz, in trying to work out an acceptable solution to a problem, managers who rely on their understanding of other people and who empathize with others' feelings are using which managerial skill?

The increase in teamwork today is a result of all of the following EXCEPT:

__________ is an interdisciplinary body of knowledge with strong ties to psychology, sociology, and anthropology, economics, and political science.

In the context of organizational behavior, who is an effective manager?

The essential skills of management, according to Robert Katz, can be grouped into three categories: interpersonal, informational, and decisional.

Human skills such as emotional intelligence are indispensable in the new age of organizations. Identify and define five important dimensions of emotional intelligence that can and should be developed by any manager today.

According to Henry Mintzberg, when a manager acts as a disturbance handler, this is an interpersonal role.

Organizational behavior goals include all of the following EXCEPT improving the:

OB in Context

Individual Differences

Perception and Emotion

Motivation

Work Well in Teams

Be an Effective Leader and Follower

Understand and Manage Power and Politics

Build Strong Relationships and Networks

Develop Communication Skills

Handle Conflict, Negotiation, and Decision Making

Filters