Exam 8: Understand and Manage Power and Politics

__________ power resides in the individual and is independent of that individual's position.

__________ refers to going around rules to accomplish a task or goal when the normal process or method is not producing the desired result.

Which of the following describes a situation in which one person's gain is equal to another person's loss?

__________ resistance is characterized by thoughtful dissent aimed at constructively challenging the manager to rethink the issue.

When individuals accept another's influence because of the positive or negative outcomes tied to it, it is called __________.

__________ means that an individual or a work unit cannot be easily replaced.

The __________ of an organization is the extent to which people in the organization work within or around formal policies and procedures to get things done.

Which type of power comes from formal and informal interactions with others that form relationships and networks?

Personal power resides in the individual and is independent of that individual's position within an organization.

__________ refers to a situation in which men and women of otherwise strong personal integrity and intelligence engage in unethical and selfish behavior because they believe they are above the law.

Stella's manager Roman is very demanding. He dominates his team members in meetings, wants everything done a certain way, and micromanages everyone. Roman's behavior annoys Stella, and she responds by openly challenging all of his directives. She also delays work, citing a lack of appropriate resources as the reason. Stella's behavior in the given scenario can be explained by __________.

Power and force are interchangeable terms.

__________ is a feeling of lack of control or autonomy over one's self or one's work processes.

__________ is the process by which managers help others to acquire and use the power needed to make decisions affecting themselves and their work.

__________ power is the possession of information that is valuable to others.

The __________ occurs when men and women of otherwise strong personal integrity and intelligence engage in unethical and selfish behavior because they believe they are above the law.

When Kenyatta, a manager in a department store, tells her staff to do something and states that she is the boss and therefore everyone must do as asked, she is trying to use __________ to influence the staff's behavior.

Explain the concept of powerlessness and why it can be harmful for organizations.

A zone of indifference represents the range of directives to which a subordinate is willing to respond without subjecting them to critical evaluations or judgment.

__________ is the extent to which one accepts that power in institutions and organizations is distributed unequally.