Question 1

__________ are groups whose patterns of values and philosophies reject those of the larger organization or social system.

Accepted Answer

Countercultures

Question 2

In the context of the three important levels of cultural analysis in organizations, the first level concerns __________, or "the way we do things around here."

Accepted Answer

A)  shared values 
B)  common assumptions 
C)  implicit culture 
D)  observable culture 
E)  shared mission 
A)  shared values 
B)  common assumptions 
C)  implicit culture 
D)  observable culture 
E)  shared mission D

Question 3

__________ comprises the characteristics of a job, organization, or work situation that affect the way people in that situation act and interact.

Accepted Answer

A)  Organizational design 
B)  Organizational hierarchy 
C)  Organizational structure 
D)  Organizational behavior 
E)  Organizational context 
A)  Organizational design 
B)  Organizational hierarchy 
C)  Organizational structure 
D)  Organizational behavior 
E)  Organizational context E

Question 4

Departmentalization refers to how specific work units or groups are divided and coordinated within an organization.

Accepted Answer

A) True 
 B)False

Question 5

Organizations that rely on a few major customers may organize their people and resources by client. This is an example of __________ departmentalization.

Accepted Answer

A)  knowledge-based 
B)  functional 
C)  divisional 
D)  skill-based 
E)  expertise-based 
A)  knowledge-based 
B)  functional 
C)  divisional 
D)  skill-based 
E)  expertise-based

Question 6

The hierarchy of authority refers to the listing of positions of responsibility and who reports to whom.

Accepted Answer

A) True 
 B)False

Question 7

A diagram that depicts the formal structure of an organization is called a(n) __________.

Accepted Answer

The answer of A diagram that depicts the formal structure...

Question 8

In which of the following is the span of control likely to be the narrowest?

Accepted Answer

A) In a bureaucratic work environmenta) 
B)  In an organization with a flat structure 
C)  In an organization with very few organizational levels 
D)  In an environment where employees have complete autonomy 
E)  In a decentralized work environment 
A) In a bureaucratic work environmenta) 
B)  In an organization with a flat structure 
C)  In an organization with very few organizational levels 
D)  In an environment where employees have complete autonomy 
E)  In a decentralized work environment

Question 9

What is departmentalization? Identify and briefly describe two common forms of departmentalization.

Accepted Answer

Departmentalization refers to how specif

Question 10

__________ units are work groups that conduct the major business of the organization.

Accepted Answer

A)  Staff 
B)  Line 
C)  Specialty 
D)  Boundary-spanning 
E)  Facilitator 
A)  Staff 
B)  Line 
C)  Specialty 
D)  Boundary-spanning 
E)  Facilitator

Question 11

Which one of the following statements about decentralization is NOT accurate?

Accepted Answer

A)  Decentralization means that employees at front lines are empowered to make decisions. 
B)  Decentralization is prevalent in flat structures. 
C)  Employees in companies with decentralized decision-making are expected to be more proactive. 
D)  Generally speaking, greater decentralization results in lower subordinate satisfaction. 
E)  Decentralization is the degree to which the authority to make decisions is shared throughout an organization's hierarchy. 
A)  Decentralization means that employees at front lines are empowered to make decisions. 
B)  Decentralization is prevalent in flat structures. 
C)  Employees in companies with decentralized decision-making are expected to be more proactive. 
D)  Generally speaking, greater decentralization results in lower subordinate satisfaction. 
E)  Decentralization is the degree to which the authority to make decisions is shared throughout an organization's hierarchy.

Question 12

A disadvantage of the mechanistic structure is that it:

Accepted Answer

A)  does not emphasize rules, policies, or procedures. 
B) lacks formalized mechanisms for decision-making. 
C)  requires a predictable and stable environment or else it breaks down. 
D)  has more informal, rather than formal, communication. 
E)  is the least bureaucratic of all organizational structures. 
A)  does not emphasize rules, policies, or procedures. 
B) lacks formalized mechanisms for decision-making. 
C)  requires a predictable and stable environment or else it breaks down. 
D)  has more informal, rather than formal, communication. 
E)  is the least bureaucratic of all organizational structures.

Question 13

Organizations with __________ possess a broadly and deeply shared value system that can provide a strong corporate identity and collective commitment.

Accepted Answer

A)  strong structures 
B)  strong designs 
C)  strong cultures 
D)  strong artifacts 
E)  strong top managers 
A)  strong structures 
B)  strong designs 
C)  strong cultures 
D)  strong artifacts 
E)  strong top managers

Question 14

The number of individuals reporting to a supervisor is called the chain of command.

Accepted Answer

A) True 
 B)False

Question 15

Staff units provide specialized expertise and services in an advisory capacity to line units.

Accepted Answer

A) True 
 B)False

Question 16

A disadvantage of the matrix structure is that:

Accepted Answer

A)  it can only work in environments that do not have any need for adaptability. 
B)  it is the least efficient of all structures. 
C)  it is the most bureaucratic of all structures. 
D)  it is inflexible and does not allow for fluidity based on project needs. 
E)  it can be complicated for employees who have two managers. 
A)  it can only work in environments that do not have any need for adaptability. 
B)  it is the least efficient of all structures. 
C)  it is the most bureaucratic of all structures. 
D)  it is inflexible and does not allow for fluidity based on project needs. 
E)  it can be complicated for employees who have two managers.

Question 17

In the context of the levels of cultural analysis, the __________ culture of a firm includes stories, ceremonies, and corporate rituals that make up the history of the firm or a group within the firm.

Accepted Answer

The answer of In the context of the levels of...

Question 18

What is organizational culture? What is corporate culture? Is a firm's culture important? Why or why not?

Accepted Answer

Organizational culture is the shared act

Question 19

In the context of the different types of organizational structures, a(n) __________ uses both the functional and divisional forms of departmentalization simultaneously.

Accepted Answer

The answer of In the context of the different types...

Question 20

__________ is a division of labor that establishes specific work units or groups within an organization.

Accepted Answer

The answer of __________ is a division of labor that...

__________ are groups whose patterns of values and philosophies reject those of the larger organization or social system.

In the context of the three important levels of cultural analysis in organizations, the first level concerns __________, or "the way we do things around here."

__________ comprises the characteristics of a job, organization, or work situation that affect the way people in that situation act and interact.

Departmentalization refers to how specific work units or groups are divided and coordinated within an organization.

Organizations that rely on a few major customers may organize their people and resources by client. This is an example of __________ departmentalization.

The hierarchy of authority refers to the listing of positions of responsibility and who reports to whom.

A diagram that depicts the formal structure of an organization is called a(n) __________.

In which of the following is the span of control likely to be the narrowest?

What is departmentalization? Identify and briefly describe two common forms of departmentalization.

__________ units are work groups that conduct the major business of the organization.

Which one of the following statements about decentralization is NOT accurate?

A disadvantage of the mechanistic structure is that it:

Organizations with __________ possess a broadly and deeply shared value system that can provide a strong corporate identity and collective commitment.

The number of individuals reporting to a supervisor is called the chain of command.

Staff units provide specialized expertise and services in an advisory capacity to line units.

A disadvantage of the matrix structure is that:

In the context of the levels of cultural analysis, the __________ culture of a firm includes stories, ceremonies, and corporate rituals that make up the history of the firm or a group within the firm.

What is organizational culture? What is corporate culture? Is a firm's culture important? Why or why not?

In the context of the different types of organizational structures, a(n) __________ uses both the functional and divisional forms of departmentalization simultaneously.

__________ is a division of labor that establishes specific work units or groups within an organization.

Introducing Organizational Behavior

Individual Differences

Perception and Emotion

Motivation

Work Well in Teams

Be an Effective Leader and Follower

Understand and Manage Power and Politics

Build Strong Relationships and Networks

Develop Communication Skills

Handle Conflict, Negotiation, and Decision Making

Filters

Exam 2: OB in Context

__________ are groups whose patterns of values and philosophies reject those of the larger organization or social system.

In the context of the three important levels of cultural analysis in organizations, the first level concerns __________, or "the way we do things around here."

__________ comprises the characteristics of a job, organization, or work situation that affect the way people in that situation act and interact.

Departmentalization refers to how specific work units or groups are divided and coordinated within an organization.

Organizations that rely on a few major customers may organize their people and resources by client. This is an example of __________ departmentalization.

The hierarchy of authority refers to the listing of positions of responsibility and who reports to whom.

A diagram that depicts the formal structure of an organization is called a(n) __________.

In which of the following is the span of control likely to be the narrowest?

What is departmentalization? Identify and briefly describe two common forms of departmentalization.

__________ units are work groups that conduct the major business of the organization.

Which one of the following statements about decentralization is NOT accurate?

A disadvantage of the mechanistic structure is that it:

Organizations with __________ possess a broadly and deeply shared value system that can provide a strong corporate identity and collective commitment.

The number of individuals reporting to a supervisor is called the chain of command.

Staff units provide specialized expertise and services in an advisory capacity to line units.

A disadvantage of the matrix structure is that:

In the context of the levels of cultural analysis, the __________ culture of a firm includes stories, ceremonies, and corporate rituals that make up the history of the firm or a group within the firm.

What is organizational culture? What is corporate culture? Is a firm's culture important? Why or why not?

In the context of the different types of organizational structures, a(n) __________ uses both the functional and divisional forms of departmentalization simultaneously.

__________ is a division of labor that establishes specific work units or groups within an organization.

Introducing Organizational Behavior

Individual Differences

Perception and Emotion

Motivation

Work Well in Teams

Be an Effective Leader and Follower

Understand and Manage Power and Politics

Build Strong Relationships and Networks

Develop Communication Skills

Handle Conflict, Negotiation, and Decision Making

Filters