Exam 1: Introducing Organizational Behavior

The organizing process involves individuals being influenced by others.

List and explain the three categories of the essential managerial skills of effective leaders proposed by Robert Katz.

In the context of organizational behavior, which of these refers to a capacity to get things done because of relationships with other people?

Rather than assuming that there is one "best" or universal way to manage people in organizations, which of the following should organizational behavior researchers use to try to identify how different situations can best be understood and handled?

Identify the trends that are affecting organizational behavior, and explain why these trends are occurring.

Which managerial function concerns itself with ensuring that things go well by monitoring performance and taking corrective action as necessary?

Controlling is the process of creating work structures and systems and arranging resources to accomplish goals and objectives.

The developmental sequence begins with initial experience and subsequent reflection.

Managerial roles involving decision making that affects other people, according to Henry Mintzberg, are called technical roles.

Organizational behavior has developed all of the following EXCEPT:

Learning is an enduring change of behavior that unfortunately cannot come from experience.

Rather than assuming that there is one "best" or universal way to manage people in organizations, what approach do researchers use to try to identify how different situations can best be understood and handled?

A management team that thinks critically and analytically when developing an organizational strategy for dealing with a highly competitive global environment is using which managerial skill?

In the modern workplace, important trends include the demise of "command-and-control" type of organizational structures and a commitment to ethical behavior.

Why is learning about organizational behavior important?

Describe the managerial function of leading.

In the context of the attributes of the critical thinking process, a person who loves exploring new topics, learning new things, and gaining knowledge in any form has __________.

According to Henry Mintzberg, what are the managerial roles that involve working directly with other people?

By the year 2060, which community will comprise nearly 30 percent of the workplace population in the United States?

In the process of thinking critically, according to Linda Elder and Richard Paul, which universal intellectual standard is met when conclusions are free from errors or distortions?