Exam 9: Build Strong Relationships and Networks

Leader-member exchange (LMX) theory is the study of manager-subordinate relationship quality.

Incremental change is change that builds on rather than disrupts existing norms and patterns.

A network in which most actors are not directly tied to each other is considered sparsely knit.

Kevin has a tendency to get attracted to and form relationships with those who have similar aspirations and values as him. This tendency of Kevin's is termed __________.

In the context of social exchange, __________ is based on the belief regarding the intention and ability of the other to repay.

__________ represents the extent to which team members contribute ideas, feedback, and assistance to one another.

__________ are gaps or a lack of connection among actors in a social structure.

__________, in the norm of reciprocity, is how quickly the repayment is made.

__________ exists when an actor has ties with many other actors in a network.

Relational maintenance involves actions to return a relationship to a positive state.

Which of the following terms in social exchange refers to the belief in the intention and ability of the other to repay?

In the context of the components of reciprocity, which of the following describes how quickly the repayment is made in an exchange relationship?

Supportive communication principles help people do all of the following EXCEPT __________.

Which of the following terms represents our ability to violate norms with others based on whether we have enough credits to cover the violation?

In the early stages of relationship development, where individuals are getting to know one another, relational testing can be described as __________.

__________ credits refer to our ability to violate norms with others based on whether we have enough credits to cover the violation.

High-quality leader-member exchange (LMX) relationships operate like contractual exchanges.

In the context of relational testing, at the stage of maintenance evaluation, __________.

__________ is the tendency for actors in a network to form connections with and share the opinions and behaviors of others who are similar in terms of demographics (e.g., gender, ethnicity, educational attainment) or other attributes (e.g., personality, values).

In the context of the norm of reciprocity, interest is the motive behind an exchange.