Question 1

Potential advantages of group decision making include all of the following EXCEPT:

Accepted Answer

A)  group decision making promotes decisions favoured by a small but powerful coalition. 
B)  group decision making increases members' commitment to follow through on implementing the decision. 
C)  group decision making expands the number of alternatives that are considered. 
D)  group decision making improves members' understanding and acceptance of the final decision. 
E)  group decision making brings more information, knowledge and expertise to bear on problems. 
A)  group decision making promotes decisions favoured by a small but powerful coalition. 
B)  group decision making increases members' commitment to follow through on implementing the decision. 
C)  group decision making expands the number of alternatives that are considered. 
D)  group decision making improves members' understanding and acceptance of the final decision. 
E)  group decision making brings more information, knowledge and expertise to bear on problems.

Question 2

All of the following are possible benefits of teams EXCEPT:

Accepted Answer

A)  increasing members' commitment to tasks. 
B)  enhancing the effects of an increase in organisational size. 
C)  improving the quality of decision making. 
D)  fostering innovation and creativity. 
E)  raising motivation through collective action. 
A)  increasing members' commitment to tasks. 
B)  enhancing the effects of an increase in organisational size. 
C)  improving the quality of decision making. 
D)  fostering innovation and creativity. 
E)  raising motivation through collective action.

Question 3

__________ is sequence of planned activities used to gather and analyse data on the functioning of a team and to implement constructive changes to increase the team's operating effectiveness.

Accepted Answer

A)  Team planning 
B)  Team cohesiveness 
C)  Virtual team creation 
D)  Leadership development 
E)  Team building 
A)  Team planning 
B)  Team cohesiveness 
C)  Virtual team creation 
D)  Leadership development 
E)  Team building

Question 4

The number and complexity of interactions can make teams increasingly difficult to manage as they grow in size. The threshold point at which team size becomes a significant input factor in effective group process is:

Accepted Answer

A)  four or five team members. 
B)  twelve team members. 
C)  ten or eleven team members. 
D)  six or seven team members. 
E)  eight or nine team members. 
A)  four or five team members. 
B)  twelve team members. 
C)  ten or eleven team members. 
D)  six or seven team members. 
E)  eight or nine team members.

Question 5

__________ is an input factor related to group process which suggests that culturally diverse work groups have more difficulties learning how to work well together than do culturally homogeneous ones.

Accepted Answer

A)  The nature of tasks 
B)  Spatial arrangements 
C)  Membership characteristics 
D)  Group size 
E)  Organisational setting 
A)  The nature of tasks 
B)  Spatial arrangements 
C)  Membership characteristics 
D)  Group size 
E)  Organisational setting

Question 6

Which of the following does NOT accurately describe virtual teams?

Accepted Answer

A)  Team members from geographically dispersed locations can deal with issues in a time-efficient fashion. 
B)  Advantages of face-to-face meetings are lost. 
C)  Because of information technology, virtual teams provide a problem-free approach to dealing with issues among team members at geographically dispersed locations. 
D)  Interpersonal difficulties that might occur in face-to-face meetings could be minimised or eliminated. 
E)  Working relationships can become depersonalised. 
A)  Team members from geographically dispersed locations can deal with issues in a time-efficient fashion. 
B)  Advantages of face-to-face meetings are lost. 
C)  Because of information technology, virtual teams provide a problem-free approach to dealing with issues among team members at geographically dispersed locations. 
D)  Interpersonal difficulties that might occur in face-to-face meetings could be minimised or eliminated. 
E)  Working relationships can become depersonalised.

Question 7

__________ is a technique that is used for team decision making whereby criticism is ruled out and freewheeling and building on one another's ideas are encouraged.

Accepted Answer

A)  Groupthink 
B)  Nominal team building 
C)  Brainstorming 
D)  Quality circles 
E)  Creativity 
A)  Groupthink 
B)  Nominal team building 
C)  Brainstorming 
D)  Quality circles 
E)  Creativity

Question 8

Two types of activities are essential if team members are to work well together over time. These two activities are:

Accepted Answer

A)  promoting interactions and sentiments. 
B)  norm and cohesion building activities. 
C)  effectiveness and efficiency training activities. 
D)  task and maintenance activities. 
E)  developing emergent and required behaviours. 
A)  promoting interactions and sentiments. 
B)  norm and cohesion building activities. 
C)  effectiveness and efficiency training activities. 
D)  task and maintenance activities. 
E)  developing emergent and required behaviours.

Question 9

Which of the following is NOT something a manager can do to increase team cohesion?

Accepted Answer

A)  Encourage direct physical contact with other teams 
B)  Decrease team size 
C)  Introduce competition with other teams 
D)  Increase membership homogeneity 
E)  Allocate rewards to the team rather than to individuals 
A)  Encourage direct physical contact with other teams 
B)  Decrease team size 
C)  Introduce competition with other teams 
D)  Increase membership homogeneity 
E)  Allocate rewards to the team rather than to individuals

Question 10

Step three of the team-building process is:

Accepted Answer

A)  evaluation. 
B)  problem awareness. 
C)  data gathering. 
D)  action planning. 
E)  data analysis and diagnosis. 
A)  evaluation. 
B)  problem awareness. 
C)  data gathering. 
D)  action planning. 
E)  data analysis and diagnosis.

Question 11

A committee is a:

Accepted Answer

A)  permanent self-managing team. 
B)  formal team of people working together outside their daily job assignments to pursue a specific purpose. 
C)  collection of people working together in a division of labour to accomplish a common purpose. 
D)  temporary work team. 
E)  group of people who meet to work on a specific problem. 
A)  permanent self-managing team. 
B)  formal team of people working together outside their daily job assignments to pursue a specific purpose. 
C)  collection of people working together in a division of labour to accomplish a common purpose. 
D)  temporary work team. 
E)  group of people who meet to work on a specific problem.

Question 12

How do teams contribute to organisations?

Accepted Answer

A team is a small group of people with c

Question 13

Briefly describe the stages of group/team development. Think of a group or team in which you have held or currently hold membership. Explain how the stages of group/team development can be applied to this example group or team.

Accepted Answer

The phases or stages in the life cycle o

Question 14

Efforts to support the emotional life of the team as an ongoing social system are:

Accepted Answer

A)  affective behaviours. 
B)  cohesion activities. 
C)  affiliation activities. 
D)  maintenance activities. 
E)  support services. 
A)  affective behaviours. 
B)  cohesion activities. 
C)  affiliation activities. 
D)  maintenance activities. 
E)  support services.

Question 15

Which is NOT a problem commonly encountered in teams?

Accepted Answer

A)  Personality conflicts 
B)  Poor readiness to work 
C)  Task ambiguity 
D)  Personality consolidation 
E)  Differences in work styles 
A)  Personality conflicts 
B)  Poor readiness to work 
C)  Task ambiguity 
D)  Personality consolidation 
E)  Differences in work styles

Question 16

Groupthink can be avoided by doing all of the following EXCEPT:

Accepted Answer

A)  creating sub-teams to work on the same problem and then sharing their proposed solutions. 
B)  assigning the role of critical evaluator to each group member. 
C)  assigning one member to play a 'devil's advocate' role at each team meeting. 
D)  having the leader strongly advocate a particular course of action. 
E)  inviting outside experts to observe and react to group processes and decisions. 
A)  creating sub-teams to work on the same problem and then sharing their proposed solutions. 
B)  assigning the role of critical evaluator to each group member. 
C)  assigning one member to play a 'devil's advocate' role at each team meeting. 
D)  having the leader strongly advocate a particular course of action. 
E)  inviting outside experts to observe and react to group processes and decisions.

Question 17

In the life cycle of a team, consolidation around task and operating agendas occurs in the ___________ stage.

Accepted Answer

A)  storming 
B)  forming 
C)  adjourning 
D)  performing 
E)  norming 
A)  storming 
B)  forming 
C)  adjourning 
D)  performing 
E)  norming

Question 18

Interest groups, friendship groups and support groups are examples of:

Accepted Answer

A)  informal groups. 
B)  functional teams. 
C)  cross-functional groups. 
D)  formal teams. 
E)  self-managing groups. 
A)  informal groups. 
B)  functional teams. 
C)  cross-functional groups. 
D)  formal teams. 
E)  self-managing groups.

Question 19

High-performance teams generally share several characteristics. Which of the following is NOT one of these commonly shared characteristics?

Accepted Answer

A)  A task-driven and results-oriented structure 
B)  Competent and committed members who work hard 
C)  A clear and elevating goal 
D)  A competitive internal organisational climate 
E)  Strong and principled leadership 
A)  A task-driven and results-oriented structure 
B)  Competent and committed members who work hard 
C)  A clear and elevating goal 
D)  A competitive internal organisational climate 
E)  Strong and principled leadership

Question 20

__________ is the creation of a whole that is greater than the sum of its parts is called

Accepted Answer

A)  Cohesiveness 
B)  Group dynamics 
C)  Synergy 
D)  A quality circle 
E)  Team building 
A)  Cohesiveness 
B)  Group dynamics 
C)  Synergy 
D)  A quality circle 
E)  Team building

Potential advantages of group decision making include all of the following EXCEPT:

All of the following are possible benefits of teams EXCEPT:

__________ is sequence of planned activities used to gather and analyse data on the functioning of a team and to implement constructive changes to increase the team's operating effectiveness.

The number and complexity of interactions can make teams increasingly difficult to manage as they grow in size. The threshold point at which team size becomes a significant input factor in effective group process is:

__________ is an input factor related to group process which suggests that culturally diverse work groups have more difficulties learning how to work well together than do culturally homogeneous ones.

Which of the following does NOT accurately describe virtual teams?

__________ is a technique that is used for team decision making whereby criticism is ruled out and freewheeling and building on one another's ideas are encouraged.

Two types of activities are essential if team members are to work well together over time. These two activities are:

Which of the following is NOT something a manager can do to increase team cohesion?

Step three of the team-building process is:

A committee is a:

How do teams contribute to organisations?

Briefly describe the stages of group/team development. Think of a group or team in which you have held or currently hold membership. Explain how the stages of group/team development can be applied to this example group or team.

Efforts to support the emotional life of the team as an ongoing social system are:

Which is NOT a problem commonly encountered in teams?

Groupthink can be avoided by doing all of the following EXCEPT:

In the life cycle of a team, consolidation around task and operating agendas occurs in the ___________ stage.

Interest groups, friendship groups and support groups are examples of:

High-performance teams generally share several characteristics. Which of the following is NOT one of these commonly shared characteristics?

__________ is the creation of a whole that is greater than the sum of its parts is called

The Contemporary Workplace

Historical Foundations of Management

Environment and Diversity

International Dimensions of Management

Ethical Behaviour and Social Responsibility

Sustainability

Information and Decision Making

Planning

Strategic Management

Organising

Controlling

Human Resource Management

Leading

Communication and Interpersonal Skills

Motivation and Rewards

Individuals, Job Design and Stress

Leading and Managing Change

Entrepreneurship and New Ventures

Operations and Services Management

Filters

Exam 17: Teams and Teamwork

Potential advantages of group decision making include all of the following EXCEPT:

All of the following are possible benefits of teams EXCEPT:

__________ is sequence of planned activities used to gather and analyse data on the functioning of a team and to implement constructive changes to increase the team's operating effectiveness.

The number and complexity of interactions can make teams increasingly difficult to manage as they grow in size. The threshold point at which team size becomes a significant input factor in effective group process is:

__________ is an input factor related to group process which suggests that culturally diverse work groups have more difficulties learning how to work well together than do culturally homogeneous ones.

Which of the following does NOT accurately describe virtual teams?

__________ is a technique that is used for team decision making whereby criticism is ruled out and freewheeling and building on one another's ideas are encouraged.

Two types of activities are essential if team members are to work well together over time. These two activities are:

Which of the following is NOT something a manager can do to increase team cohesion?

Step three of the team-building process is:

A committee is a:

How do teams contribute to organisations?

Briefly describe the stages of group/team development. Think of a group or team in which you have held or currently hold membership. Explain how the stages of group/team development can be applied to this example group or team.

Efforts to support the emotional life of the team as an ongoing social system are:

Which is NOT a problem commonly encountered in teams?

Groupthink can be avoided by doing all of the following EXCEPT:

In the life cycle of a team, consolidation around task and operating agendas occurs in the ___________ stage.

Interest groups, friendship groups and support groups are examples of:

High-performance teams generally share several characteristics. Which of the following is NOT one of these commonly shared characteristics?

__________ is the creation of a whole that is greater than the sum of its parts is called

The Contemporary Workplace

Historical Foundations of Management

Environment and Diversity

International Dimensions of Management

Ethical Behaviour and Social Responsibility

Sustainability

Information and Decision Making

Planning

Strategic Management

Organising

Controlling

Human Resource Management

Leading

Communication and Interpersonal Skills

Motivation and Rewards

Individuals, Job Design and Stress

Leading and Managing Change

Entrepreneurship and New Ventures

Operations and Services Management

Filters