Exam 10: Quality Control
Exam 1: Introduction to Operations Management78 Questions
Exam 2: Competitiveness, Strategy, and Productivity75 Questions
Exam 3: Forecasting144 Questions
Exam 4: Product and Service Design100 Questions
Exam 5: Strategic Capacity Planning for Products and Services210 Questions
Exam 6: Process Selection and Facility Layout137 Questions
Exam 7: Work Design and Measurement200 Questions
Exam 8: Location Planning and Analysis65 Questions
Exam 9: Management of Quality101 Questions
Exam 10: Quality Control117 Questions
Exam 11: Aggregate Planning and Master Scheduling80 Questions
Exam 12: Inventory Management134 Questions
Exam 13: MRP and ERP85 Questions
Exam 14: Jit and Lean Operations126 Questions
Exam 15: Supply Chain Management91 Questions
Exam 16: Scheduling102 Questions
Exam 17: Project Management118 Questions
Exam 18: Management of Waiting Lines68 Questions
Exam 19: Linear Programming98 Questions
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A design engineer wants to construct a sample mean chart for controlling the service life of a halogen headlamp his company produces. He knows from numerous previous samples that when this service life is in control it is normally distributed with a mean of 500 hours and a standard deviation of 20 hours. On three recent production batches, he tested service life on random samples of four headlamps, with these results
What is the mean of the sampling distribution of sample means when the service life is in control?

(Multiple Choice)
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This step in the control process includes characteristics that can be counted.
(Multiple Choice)
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A quality analyst wants to construct a sample mean chart for controlling a packaging process. He knows from past experience that whenever this process is in control, package weight is normally distributed with a mean of 20 ounces and a standard deviation of two ounces. Each day last week, he randomly selected four packages and weighed each
What is the standard deviation of the sampling distribution of sample means for whenever this process is in control?

(Multiple Choice)
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A quality analyst wants to construct a control chart for determining whether four machines, all producing the same product, are in control with regard to a particular quality attribute. Accordingly, she inspected 1,000 units of output from each machine in random samples, with the following results
What are the control chart upper and lower control limits for an alpha risk of .05?

(Multiple Choice)
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Patterns of data on a control chart suggest that the process may have nonrandom variation.
(True/False)
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Studies on a machine that molds plastic water pipe indicate that when it is injecting 1-inch-diameter pipe, the process standard deviation is 0.05 inches. The 1-inch pipe has a specification of 1 inch plus or minus 0.10 inch. What is the process capability index ( Cpk)if the long-run process mean is 1 inch?
(Multiple Choice)
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Statistical process control focuses on the acceptability of process output.
(True/False)
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The chair of the operations management department at Quality University wants to construct a p-chart for determining whether the four faculty teaching the basic P/OM course are in control with regard to the number of students who fail the course. Accordingly, he sampled 100 final grades from last year for each instructor, with the following results
Using .95 control limits (5 percent risk of Type I error), which instructor(s), if any, should he conclude is (are)out of control?

(Multiple Choice)
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A quality analyst wants to construct a control chart for determining whether three machines, all producing the same product, are in control with regard to a particular quality variable. Accordingly, he sampled four units of output from each machine, with the following results
For upper and lower control limits of 23.29 and 16.71, which machine(s), if any, appear(s)to have an out-of-control process mean?

(Multiple Choice)
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Range control charts are used to monitor process central tendency.
(True/False)
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A quality analyst wants to construct a control chart for determining whether four machines, all producing the same product, are in control with regard to a particular quality attribute. Accordingly, she inspected 1,000 units of output from each machine in random samples, with the following results
What is the sample proportion of defectives for machine #1?

(Multiple Choice)
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This step in the control process includes a definition of out of control.
(Multiple Choice)
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A quality analyst wants to construct a control chart for determining whether four machines, all producing the same product, are in control with regard to a particular quality attribute. Accordingly, she inspected 1,000 units of output from each machine in random samples, with the following results
What is the estimate of the standard deviation of the sampling distribution of sample proportions for this process?

(Multiple Choice)
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Which of the following relationships must always be incorrect?
(Multiple Choice)
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A plot below the lower control limit on the range chart
(I)should be ignored since lower variation is desirable.(II)may be an indication that process variation has decreased.(III)should be investigated for assignable cause.
(Multiple Choice)
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A quality analyst wants to construct a control chart for determining whether three machines, all producing the same product, are in control with regard to a particular quality variable. Accordingly, he sampled four units of output from each machine, with the following results
What are the x-bar chart three-sigma upper and lower control limits?

(Multiple Choice)
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