Question 1

In which of the following scenarios would an 80 percent learning curve be especially relevant?

Accepted Answer

A) the pursuit of an innovation strategy to stay ahead of competitors 
B) the pursuit of a flexibility-based strategy to increase customer satisfaction 
C) the pursuit of a customization-based strategy to command premium prices 
D) the pursuit of a time-based strategy to gain market share 
E) the pursuit of a quality-based strategy to gain customer loyalty 
A) the pursuit of an innovation strategy to stay ahead of competitors 
B) the pursuit of a flexibility-based strategy to increase customer satisfaction 
C) the pursuit of a customization-based strategy to command premium prices 
D) the pursuit of a time-based strategy to gain market share 
E) the pursuit of a quality-based strategy to gain customer loyalty D

Question 2

The fact that human activities typically improve when they are done on a repetitive basis is described by a(n):

Accepted Answer

A) normal distribution curve. 
B) learning curve. 
C) binomial distribution curve. 
D) exponential curve. 
E) fatigue factor allowance. 
A) normal distribution curve. 
B) learning curve. 
C) binomial distribution curve. 
D) exponential curve. 
E) fatigue factor allowance. B

Question 3

A company is preparing a bid on a government contract for 40 units of a certain product. The operations manager estimates the assembly time required for the first two units to be 10.4 hours and 8.8 hours.What is the average time per unit for the first 30 units?

Accepted Answer

A) 4.7 hours 
B) 5.9 hours 
C) 5.6 hours 
D) 4.5 hours 
E) 3.6 hours 
A) 4.7 hours 
B) 5.9 hours 
C) 5.6 hours 
D) 4.5 hours 
E) 3.6 hours C

Question 4

How long would a job with a 70 percent learning curve and a time of 20 hours for the first unit require (approximately, in hours)for the third unit?

Accepted Answer

A) 14.1 
B) 11.4 
C) 10.0 
D) 7.8 
E) 4.3 
A) 14.1 
B) 11.4 
C) 10.0 
D) 7.8 
E) 4.3

Question 5

Time standards derived from a firm's historical time study data are known as:

Accepted Answer

A) predetermined times. 
B) MTM. 
C) work sampling times. 
D) judgmental times. 
E) standard elemental times. 
A) predetermined times. 
B) MTM. 
C) work sampling times. 
D) judgmental times. 
E) standard elemental times.

Question 6

A company is preparing a bid on a government contract for 40 units of a certain product. The operations manager estimates the assembly time required for the first two units to be 10.4 hours and 8.8 hours.What is the expected time required to produce the fortieth unit?

Accepted Answer

A) 3.2 hours 
B) 4.4 hours 
C) 5.9 hours 
D) 3.7 hours 
E) 2.2 hours 
A) 3.2 hours 
B) 4.4 hours 
C) 5.9 hours 
D) 3.7 hours 
E) 2.2 hours

Question 7

No stopwatch is required in a work sampling study.

Accepted Answer

A) True 
 B)False

Question 8

A job has a normal time of 12 minutes, a performance rating of 0.80, and an allowance of 20 percent of job time. The standard time for this job in minutes is:

Accepted Answer

A) 11.52. 
B) 12. 
C) 14.4. 
D) 15. 
E) depends on the number of cycles observed. 
A) 11.52. 
B) 12. 
C) 14.4. 
D) 15. 
E) depends on the number of cycles observed.

Question 9

The chart used to focus on busy and idle portions of a work cycle is a:

Accepted Answer

A) worker-machine chart. 
B) Gantt chart. 
C) simo chart. 
D) idle chart. 
E) flow process chart. 
A) worker-machine chart. 
B) Gantt chart. 
C) simo chart. 
D) idle chart. 
E) flow process chart.

Question 10

It would be acceptable to use a group incentive plan for an assembly line operation.

Accepted Answer

A) True 
 B)False

Question 11

The manager of Lawn and Garden Services would like to estimate the proportion of her employees' time spent performing various gardening and lawn care activities. She has made 400 random observations of a typical worker, with the following results:
 
How confident can the manager be that the true proportion of time spent mowing is between 0.45 and 0.55?

Accepted Answer

A) 90 percent 
B) 95 percent 
C) 95.5 percent 
D) 99 percent 
E) 99.7 percent 
A) 90 percent 
B) 95 percent 
C) 95.5 percent 
D) 99 percent 
E) 99.7 percent

Question 12

Unit times for a job exhibit a learning effect. If the second unit took 30 hours, and the fourth unit took 21 hours, roughly how many hours would you estimate the third unit took?

Accepted Answer

A) 29 
B) 27 
C) 25 
D) 24 
E) 21 
A) 29 
B) 27 
C) 25 
D) 24 
E) 21

Question 13

The importance of work design is often underscored by the organization's dependence on technology.

Accepted Answer

A) True 
 B)False

Question 14

Methods analysis cannot be done for new jobs (ones that do not yet exist)since it requires observation of the process.

Accepted Answer

A) True 
 B)False

Question 15

A company is preparing a bid on a government contract for 40 units of a certain product. The operations manager estimates the assembly time required for the first two units to be 10.4 hours and 8.8 hours respectively.What is the appropriate learning curve?

Accepted Answer

A) 70 percent 
B) 75 percent 
C) 80 percent 
D) 85 percent 
E) 90 percent 
A) 70 percent 
B) 75 percent 
C) 80 percent 
D) 85 percent 
E) 90 percent

Question 16

Suppose the first unit required 800 hours and the second unit required only 680. Which of the following times for the fourth unit would be consistent with a true learning curve scenario?

Accepted Answer

A) 492 
B) 587 
C) 578 
D) 603 
E) 583 
A) 492 
B) 587 
C) 578 
D) 603 
E) 583

Question 17

Learning curves generally apply to situations in which there is a high degree of human involvement and tasks are fairly repetitive.

Accepted Answer

A) True 
 B)False

Question 18

Giving a worker a larger portion of the total task is known as job:

Accepted Answer

A) expansion. 
B) enrichment. 
C) enlargement. 
D) rotation. 
E) elimination. 
A) expansion. 
B) enrichment. 
C) enlargement. 
D) rotation. 
E) elimination.

Question 19

A manager wants to analyze the learning curve associated with producing one of his company's products. Accordingly, he has gathered the following data:
 
Approximately how long did it take to produce the first four units?

Accepted Answer

A) 15 hours 
B) 16 hours 
C) 18 hours 
D) 20 hours 
E) 21 hours 
A) 15 hours 
B) 16 hours 
C) 18 hours 
D) 20 hours 
E) 21 hours

Question 20

According to learning curve theory, the time reduction per unit decreases (improves)as the number of units increases.

Accepted Answer

A) True 
 B)False

In which of the following scenarios would an 80 percent learning curve be especially relevant?

The fact that human activities typically improve when they are done on a repetitive basis is described by a(n):

A company is preparing a bid on a government contract for 40 units of a certain product. The operations manager estimates the assembly time required for the first two units to be 10.4 hours and 8.8 hours.What is the average time per unit for the first 30 units?

How long would a job with a 70 percent learning curve and a time of 20 hours for the first unit require (approximately, in hours)for the third unit?

Time standards derived from a firm's historical time study data are known as:

A company is preparing a bid on a government contract for 40 units of a certain product. The operations manager estimates the assembly time required for the first two units to be 10.4 hours and 8.8 hours.What is the expected time required to produce the fortieth unit?

No stopwatch is required in a work sampling study.

A job has a normal time of 12 minutes, a performance rating of 0.80, and an allowance of 20 percent of job time. The standard time for this job in minutes is:

The chart used to focus on busy and idle portions of a work cycle is a:

It would be acceptable to use a group incentive plan for an assembly line operation.

Unit times for a job exhibit a learning effect. If the second unit took 30 hours, and the fourth unit took 21 hours, roughly how many hours would you estimate the third unit took?

The importance of work design is often underscored by the organization's dependence on technology.

Methods analysis cannot be done for new jobs (ones that do not yet exist)since it requires observation of the process.

A company is preparing a bid on a government contract for 40 units of a certain product. The operations manager estimates the assembly time required for the first two units to be 10.4 hours and 8.8 hours respectively.What is the appropriate learning curve?

Suppose the first unit required 800 hours and the second unit required only 680. Which of the following times for the fourth unit would be consistent with a true learning curve scenario?

Learning curves generally apply to situations in which there is a high degree of human involvement and tasks are fairly repetitive.

Giving a worker a larger portion of the total task is known as job:

A manager wants to analyze the learning curve associated with producing one of his company's products. Accordingly, he has gathered the following data: Approximately how long did it take to produce the first four units?

According to learning curve theory, the time reduction per unit decreases (improves)as the number of units increases.

Introduction to Operations Management

Competitiveness, Strategy, and Productivity

Forecasting

Product and Service Design

Strategic Capacity Planning for Products and Services

Process Selection and Facility Layout

Location Planning and Analysis

Management of Quality

Quality Control

Aggregate Planning and Master Scheduling

Inventory Management

MRP and ERP

Jit and Lean Operations

Supply Chain Management

Scheduling

Project Management

Management of Waiting Lines

Linear Programming

Filters

Exam 7: Work Design and Measurement

In which of the following scenarios would an 80 percent learning curve be especially relevant?

The fact that human activities typically improve when they are done on a repetitive basis is described by a(n):

A company is preparing a bid on a government contract for 40 units of a certain product. The operations manager estimates the assembly time required for the first two units to be 10.4 hours and 8.8 hours.What is the average time per unit for the first 30 units?

How long would a job with a 70 percent learning curve and a time of 20 hours for the first unit require (approximately, in hours)for the third unit?

Time standards derived from a firm's historical time study data are known as:

A company is preparing a bid on a government contract for 40 units of a certain product. The operations manager estimates the assembly time required for the first two units to be 10.4 hours and 8.8 hours.What is the expected time required to produce the fortieth unit?

No stopwatch is required in a work sampling study.

A job has a normal time of 12 minutes, a performance rating of 0.80, and an allowance of 20 percent of job time. The standard time for this job in minutes is:

The chart used to focus on busy and idle portions of a work cycle is a:

It would be acceptable to use a group incentive plan for an assembly line operation.

Unit times for a job exhibit a learning effect. If the second unit took 30 hours, and the fourth unit took 21 hours, roughly how many hours would you estimate the third unit took?

The importance of work design is often underscored by the organization's dependence on technology.

Methods analysis cannot be done for new jobs (ones that do not yet exist)since it requires observation of the process.

A company is preparing a bid on a government contract for 40 units of a certain product. The operations manager estimates the assembly time required for the first two units to be 10.4 hours and 8.8 hours respectively.What is the appropriate learning curve?

Suppose the first unit required 800 hours and the second unit required only 680. Which of the following times for the fourth unit would be consistent with a true learning curve scenario?

Learning curves generally apply to situations in which there is a high degree of human involvement and tasks are fairly repetitive.

Giving a worker a larger portion of the total task is known as job:

A manager wants to analyze the learning curve associated with producing one of his company's products. Accordingly, he has gathered the following data: Approximately how long did it take to produce the first four units?

According to learning curve theory, the time reduction per unit decreases (improves)as the number of units increases.

Introduction to Operations Management

Competitiveness, Strategy, and Productivity

Forecasting

Product and Service Design

Strategic Capacity Planning for Products and Services

Process Selection and Facility Layout

Location Planning and Analysis

Management of Quality

Quality Control

Aggregate Planning and Master Scheduling

Inventory Management

MRP and ERP

Jit and Lean Operations

Supply Chain Management

Scheduling

Project Management

Management of Waiting Lines

Linear Programming

Filters