Question 1

An assembly line at a Rubbermaid production facility is an example of a product layout.

Accepted Answer

A) True 
 B)False

Question 2

A Boeing factory in Everett, Washington, manufactures 787 Dreamliner jet aircraft.What type of layout is most likely in this factory?

Accepted Answer

A)  Output 
B)  Fixed-position 
C)  Product 
D)  Process 
E)  Cell-rotation 
A)  Output 
B)  Fixed-position 
C)  Product 
D)  Process 
E)  Cell-rotation

Question 3

What portion of the ideas for new products, refinements, and extensions ever gets to the production stage?

Accepted Answer

A)  About one-third 
B)  At least half 
C)  The majority 
D)  Only a few 
E)  About two-thirds 
A)  About one-third 
B)  At least half 
C)  The majority 
D)  Only a few 
E)  About two-thirds

Question 4

When different sequences of operations are required for creating small batches of different products, the type of design or layout used is the

Accepted Answer

A)  product design. 
B)  product layout. 
C)  process layout. 
D)  quota layout. 
E)  output layout. 
A)  product design. 
B)  product layout. 
C)  process layout. 
D)  quota layout. 
E)  output layout.

Question 5

Generally, a planning horizon lasts for one

Accepted Answer

A)  week. 
B)  month. 
C)  quarter. 
D)  year. 
E)  decade. 
A)  week. 
B)  month. 
C)  quarter. 
D)  year. 
E)  decade.

Question 6

Productivity is the

Accepted Answer

A)  highest level of output for the best worker. 
B)  average level of output per worker. 
C)  lowest level of output for all hourly workers. 
D)  average level of output for workers with at least five years of experience. 
E)  average level of output for a randomly selected group of employees. 
A)  highest level of output for the best worker. 
B)  average level of output per worker. 
C)  lowest level of output for all hourly workers. 
D)  average level of output for workers with at least five years of experience. 
E)  average level of output for a randomly selected group of employees.

Question 7

An FMS combines computer-related software and hardware into the service sector organisations.

Accepted Answer

A) True 
 B)False

Question 8

Development and implementation are research activities undertaken to put new or existing knowledge to use in producing goods and services.

Accepted Answer

A) True 
 B)False

Question 9

Deborah works for Northrop Grumman Corporation.She is assigned to a group of employees who work on solving quality issues the company is facing.Deborah participates in a(n)

Accepted Answer

A)  quality circle. 
B)  employee group. 
C)  total quality management programme. 
D)  inspection control group. 
E)  quality review committee. 
A)  quality circle. 
B)  employee group. 
C)  total quality management programme. 
D)  inspection control group. 
E)  quality review committee.

Question 10

To determine the proper size for its new restaurant in Nashville, Tennessee, operations managers and marketing managers for Buffalo Wild Wings worked together to determine the restaurant's ____.

Accepted Answer

A)  capacity. 
B)  product line. 
C)  required annual sales. 
D)  lead time. 
E)  production flow. 
A)  capacity. 
B)  product line. 
C)  required annual sales. 
D)  lead time. 
E)  production flow.

Question 11

When a manufacturer like ExxonMobil refines crude oil, that corporation is using a(n) ____ process.

Accepted Answer

A)  Analytical 
B)  Extraction 
C)  Manufacturing 
D)  Refining 
E)  synthetic 
A)  Analytical 
B)  Extraction 
C)  Manufacturing 
D)  Refining 
E)  synthetic

Question 12

Companies that emphasise the importance of output inspection and quality circles are making an effort to improve

Accepted Answer

A)  production standards. 
B)  operations control. 
C)  inventory control. 
D)  preventive maintenance. 
E)  quality control. 
A)  production standards. 
B)  operations control. 
C)  inventory control. 
D)  preventive maintenance. 
E)  quality control.

Question 13

Jasper Electronics, Inc.
Jasper Electronics, Inc., is an electronics manufacturer that creates circuits for various electronic products.Currently, the company has eight locations.It prides itself on its fast production process.Ross is the newly appointed head operations manager of the company-and he is hoping to contribute to the company in a meaningful way.Ross has decided that there are several aspects of the production process that need to be changed or improved.One such aspect is quality control.He also wants to do some research to decide whether the company is moving in the right direction.In addition, he wishes to learn what other successful firms focus on so he can implement this knowledge at JEI.
-Refer to Jasper Electronics, Inc.If JEI management were to explore the possibility of using its products in different ways, what types of research and development activities could they engage in?

Accepted Answer

A)  Quality control 
B)  Applied 
C)  Flexible 
D)  PERT 
E)  Core 
A)  Quality control 
B)  Applied 
C)  Flexible 
D)  PERT 
E)  Core

Question 14

The programme evaluation and review technique is a management tool designed to identify and schedule major activities necessary to complete a project.

Accepted Answer

A) True 
 B)False

Question 15

Which of the following is not one of the steps in operational planning?

Accepted Answer

A)  Adjusting products or services to meet demand 
B)  Designing new products or services 
C)  Selecting a planning horizon 
D)  Comparing market demand with capacity 
E)  Estimating market demand 
A)  Adjusting products or services to meet demand 
B)  Designing new products or services 
C)  Selecting a planning horizon 
D)  Comparing market demand with capacity 
E)  Estimating market demand

Question 16

Ford cars and trucks are completed and ready for delivery to customers.Because of this, they are classified as

Accepted Answer

A)  raw materials. 
B)  finished goods. 
C)  goods in waiting. 
D)  production inventory. 
E)  delivered goods. 
A)  raw materials. 
B)  finished goods. 
C)  goods in waiting. 
D)  production inventory. 
E)  delivered goods.

Question 17

Deere and Company, the maker of John Deere tractors, was one of the first firms to combine robotics and computer-integrated manufacturing.By doing this, it achieved more efficiently utilised facilities and greater flexibility in production.The method of production that has given Deere these tremendous improvements in operations is known as

Accepted Answer

A)  just-in-time inventory management. 
B)  flexible manufacturing. 
C)  PERT. 
D)  short cycle manufacturing. 
E)  intermittent process. 
A)  just-in-time inventory management. 
B)  flexible manufacturing. 
C)  PERT. 
D)  short cycle manufacturing. 
E)  intermittent process.

Question 18

Statistical process control is a system that plots data on control charts and graphs to identify and pinpoint problem areas.

Accepted Answer

A) True 
 B)False

Question 19

What are the two types of costs associated with inventory?

Accepted Answer

A)  Holding costs and selling costs 
B)  Stock-out costs and holding costs 
C)  Shipping and handling costs and holding costs 
D)  Overstock costs and stock-out costs 
E)  Holding costs and tracking costs 
A)  Holding costs and selling costs 
B)  Stock-out costs and holding costs 
C)  Shipping and handling costs and holding costs 
D)  Overstock costs and stock-out costs 
E)  Holding costs and tracking costs

Question 20

If a good or service satisfies a human need, it has

Accepted Answer

A)  value. 
B)  focus. 
C)  magnitude. 
D)  form. 
E)  utility. 
A)  value. 
B)  focus. 
C)  magnitude. 
D)  form. 
E)  utility.

An assembly line at a Rubbermaid production facility is an example of a product layout.

A Boeing factory in Everett, Washington, manufactures 787 Dreamliner jet aircraft.What type of layout is most likely in this factory?

What portion of the ideas for new products, refinements, and extensions ever gets to the production stage?

When different sequences of operations are required for creating small batches of different products, the type of design or layout used is the

Generally, a planning horizon lasts for one

Productivity is the

An FMS combines computer-related software and hardware into the service sector organisations.

Development and implementation are research activities undertaken to put new or existing knowledge to use in producing goods and services.

Deborah works for Northrop Grumman Corporation.She is assigned to a group of employees who work on solving quality issues the company is facing.Deborah participates in a(n)

To determine the proper size for its new restaurant in Nashville, Tennessee, operations managers and marketing managers for Buffalo Wild Wings worked together to determine the restaurant's ____.

When a manufacturer like ExxonMobil refines crude oil, that corporation is using a(n) ____ process.

Companies that emphasise the importance of output inspection and quality circles are making an effort to improve

The programme evaluation and review technique is a management tool designed to identify and schedule major activities necessary to complete a project.

Which of the following is not one of the steps in operational planning?

Ford cars and trucks are completed and ready for delivery to customers.Because of this, they are classified as

Statistical process control is a system that plots data on control charts and graphs to identify and pinpoint problem areas.

What are the two types of costs associated with inventory?

If a good or service satisfies a human need, it has

Introduction to Business

Responsible Business

Global Business

Types of Business Ownership

Small Business, Entrepreneurship, and Franchises

Leadership and Managing a Business

Flexibility Within the Organisation

Recruitment and Retaining the Best Employees

Employee Motivation and Team Building

The Marketing Concept

Aproduct Development and Pricing Strategies

Marketing Channels

Marketing Communications

Social Media and E-Business

Introduction to Management Accounting

Money and the Banking System

Financial Management

Personal Finances and Investments

Filters

Exam 8: Products and Services

An assembly line at a Rubbermaid production facility is an example of a product layout.

A Boeing factory in Everett, Washington, manufactures 787 Dreamliner jet aircraft.What type of layout is most likely in this factory?

What portion of the ideas for new products, refinements, and extensions ever gets to the production stage?

When different sequences of operations are required for creating small batches of different products, the type of design or layout used is the

Generally, a planning horizon lasts for one

Productivity is the

An FMS combines computer-related software and hardware into the service sector organisations.

Development and implementation are research activities undertaken to put new or existing knowledge to use in producing goods and services.

Deborah works for Northrop Grumman Corporation.She is assigned to a group of employees who work on solving quality issues the company is facing.Deborah participates in a(n)

To determine the proper size for its new restaurant in Nashville, Tennessee, operations managers and marketing managers for Buffalo Wild Wings worked together to determine the restaurant's ____.

When a manufacturer like ExxonMobil refines crude oil, that corporation is using a(n) ____ process.

Companies that emphasise the importance of output inspection and quality circles are making an effort to improve

The programme evaluation and review technique is a management tool designed to identify and schedule major activities necessary to complete a project.

Which of the following is not one of the steps in operational planning?

Ford cars and trucks are completed and ready for delivery to customers.Because of this, they are classified as

Statistical process control is a system that plots data on control charts and graphs to identify and pinpoint problem areas.

What are the two types of costs associated with inventory?

If a good or service satisfies a human need, it has

Introduction to Business

Responsible Business

Global Business

Types of Business Ownership

Small Business, Entrepreneurship, and Franchises

Leadership and Managing a Business

Flexibility Within the Organisation

Recruitment and Retaining the Best Employees

Employee Motivation and Team Building

The Marketing Concept

Aproduct Development and Pricing Strategies

Marketing Channels

Marketing Communications

Social Media and E-Business

Introduction to Management Accounting

Money and the Banking System

Financial Management

Personal Finances and Investments

Filters