Question 1

A group of similar products that differ only in relatively minor characteristics is called

Accepted Answer

A)  inventory. 
B)  a product line. 
C)  product design. 
D)  design planning. 
E)  inventory control. 
A)  inventory. 
B)  a product line. 
C)  product design. 
D)  design planning. 
E)  inventory control. B

Question 2

Purina has a new product idea to create a cat food that will give cats more energy and allow them to live longer, more pleasurable lives.Management appoints a team to convert this cat food idea into an actual product.This process is called

Accepted Answer

A)  design planning. 
B)  process engineering. 
C)  operational planning. 
D)  product lining. 
E)  product refining. 
A)  design planning. 
B)  process engineering. 
C)  operational planning. 
D)  product lining. 
E)  product refining. A

Question 3

The process of managing inventories to minimise both holding costs and potential stock-out costs is called inventory control.

Accepted Answer

A) True 
 B)False  True

Question 4

Successful operations managers must be able to do all of the following except

Accepted Answer

A)  lead and motivate people. 
B)  use technology to make a manufacturer more productive. 
C)  advertise and sell the firm's product. 
D)  control production costs. 
E)  improve product quality. 
A)  lead and motivate people. 
B)  use technology to make a manufacturer more productive. 
C)  advertise and sell the firm's product. 
D)  control production costs. 
E)  improve product quality.

Question 5

What is the primary difference between ISO 9000 and ISO 14000?

Accepted Answer

A)  More organisations have adopted ISO 14000. 
B)  ISO 9000 is more focused on employee compensation. 
C)  ISO 14000 involves environmental concerns. 
D)  ISO 9000 is used only in Europe; ISO 14000 is used worldwide. 
E)  ISO 14000 is used for service businesses instead of manufacturers. 
A)  More organisations have adopted ISO 14000. 
B)  ISO 9000 is more focused on employee compensation. 
C)  ISO 14000 involves environmental concerns. 
D)  ISO 9000 is used only in Europe; ISO 14000 is used worldwide. 
E)  ISO 14000 is used for service businesses instead of manufacturers.

Question 6

A situation in which machines and equipment do most of the work is known as

Accepted Answer

A)  high technology. 
B)  quality control. 
C)  a labour-intensive technology. 
D)  an industrial installation. 
E)  a capital-intensive technology. 
A)  high technology. 
B)  quality control. 
C)  a labour-intensive technology. 
D)  an industrial installation. 
E)  a capital-intensive technology.

Question 7

According to management experts, increased government regulations have increased productivity among workers.

Accepted Answer

A) True 
 B)False

Question 8

Arbach's responsibility is to ensure that materials used in production are at the right place at the right time.His job involves

Accepted Answer

A)  quality control. 
B)  lead time planning. 
C)  operational planning. 
D)  scheduling. 
E)  design planning. 
A)  quality control. 
B)  lead time planning. 
C)  operational planning. 
D)  scheduling. 
E)  design planning.

Question 9

When VHS VCRs were first introduced, sales were zero.As VCRs started to catch on, sales began to increase more and more rapidly until they peaked.After the peak, sales fell when DVD players took over that market with VCR sales almost non-existent now.This pattern is

Accepted Answer

A)  the research and development cycle. 
B)  development and implementation. 
C)  the product line planning and exiting cycle. 
D)  the introduction to decline cycle. 
E)  the product life cycle. 
A)  the research and development cycle. 
B)  development and implementation. 
C)  the product line planning and exiting cycle. 
D)  the introduction to decline cycle. 
E)  the product life cycle.

Question 10

FMS allows a company to combine ____ into a single system.

Accepted Answer

A)  people and robotics 
B)  robots and digital personal computers 
C)  robotics and computer-integrated manufacturing 
D)  people and materials 
E)  robots and materials 
A)  people and robotics 
B)  robots and digital personal computers 
C)  robotics and computer-integrated manufacturing 
D)  people and materials 
E)  robots and materials

Question 11

When machines and equipment do most of the work in a manufacturing plant, it is referred to as a mechanical-intensive process.

Accepted Answer

A) True 
 B)False

Question 12

The goal of applied research is scientific advancement, without regard for its potential uses in the development of goods and services.

Accepted Answer

A) True 
 B)False

Question 13

When New Coke was introduced, it failed miserably in the market.After removing it from its product line, what did Coca-Cola most likely do with the capacity devoted to producing this product?

Accepted Answer

A)  Shift the excess capacity to the production of other soft-drink products 
B)  Eliminate the excess capacity by selling all New Coke facilities 
C)  Fire all the employees involved with the production of New Coke 
D)  Subcontract the production of New Coke to another producer 
E)  Decrease the work week of its production line employees 
A)  Shift the excess capacity to the production of other soft-drink products 
B)  Eliminate the excess capacity by selling all New Coke facilities 
C)  Fire all the employees involved with the production of New Coke 
D)  Subcontract the production of New Coke to another producer 
E)  Decrease the work week of its production line employees

Question 14

Liz Claiborne, Inc.has a system that combines the use of computers to aid in the development of products and the use of computers to plan and control manufacturing processes.What is this combined system called?

Accepted Answer

A)  Computer-aided design 
B)  Computer-integrated manufacturing 
C)  Flexible marketing 
D)  Computer-aided manufacturing 
E)  Computer robotics 
A)  Computer-aided design 
B)  Computer-integrated manufacturing 
C)  Flexible marketing 
D)  Computer-aided manufacturing 
E)  Computer robotics

Question 15

Purchasing personnel should check the reliability of potential suppliers as well as suppliers' ability to meet delivery schedules.

Accepted Answer

A) True 
 B)False

Question 16

The process of checking and testing products to ensure that they meet specifications is called

Accepted Answer

A)  inventory control. 
B)  quality control. 
C)  quality inspection. 
D)  assurance. 
E)  check pointing. 
A)  inventory control. 
B)  quality control. 
C)  quality inspection. 
D)  assurance. 
E)  check pointing.

Question 17

Capacity to a service business means something completely different from capacity to a production business.

Accepted Answer

A) True 
 B)False

Question 18

A business will usually choose to produce a new product in an existing facility if the cost is less than the cost of building a new one and the

Accepted Answer

A)  type of technology needed for the new product is the same as the technology used by the existing products. 
B)  new product is an extension of an existing product line already produced in the factory. 
C)  human resources requirement for the new product and existing products can be satisfied with the facility's current employees. 
D)  product design is already completed. 
E)  existing factory has enough capacity to handle demand for the new product as well as the existing products. 
A)  type of technology needed for the new product is the same as the technology used by the existing products. 
B)  new product is an extension of an existing product line already produced in the factory. 
C)  human resources requirement for the new product and existing products can be satisfied with the facility's current employees. 
D)  product design is already completed. 
E)  existing factory has enough capacity to handle demand for the new product as well as the existing products.

Question 19

Which of the following statements is true?

Accepted Answer

A)  ISO is Greek for "unacceptable." 
B)  ISO 9000 sets guidelines for quality management procedures. 
C)  ISO 9000 is accepted more in Japan than in the United States or Europe. 
D)  ISO 14000 is a system used to notify customers who have purchased unsafe products from manufacturers in foreign nations. 
E)  Although ISO 9000 was popular in the early 1990s, it has been replaced with ISO 20000. 
A)  ISO is Greek for "unacceptable." 
B)  ISO 9000 sets guidelines for quality management procedures. 
C)  ISO 9000 is accepted more in Japan than in the United States or Europe. 
D)  ISO 14000 is a system used to notify customers who have purchased unsafe products from manufacturers in foreign nations. 
E)  Although ISO 9000 was popular in the early 1990s, it has been replaced with ISO 20000.

Question 20

The quantity that customers will demand at the going price is called the

Accepted Answer

A)  economic demand. 
B)  market demand. 
C)  capacity. 
D)  consumer need. 
E)  inventory. 
A)  economic demand. 
B)  market demand. 
C)  capacity. 
D)  consumer need. 
E)  inventory.

A group of similar products that differ only in relatively minor characteristics is called

Purina has a new product idea to create a cat food that will give cats more energy and allow them to live longer, more pleasurable lives.Management appoints a team to convert this cat food idea into an actual product.This process is called

The process of managing inventories to minimise both holding costs and potential stock-out costs is called inventory control.

Successful operations managers must be able to do all of the following except

What is the primary difference between ISO 9000 and ISO 14000?

A situation in which machines and equipment do most of the work is known as

According to management experts, increased government regulations have increased productivity among workers.

Arbach's responsibility is to ensure that materials used in production are at the right place at the right time.His job involves

When VHS VCRs were first introduced, sales were zero.As VCRs started to catch on, sales began to increase more and more rapidly until they peaked.After the peak, sales fell when DVD players took over that market with VCR sales almost non-existent now.This pattern is

FMS allows a company to combine ____ into a single system.

When machines and equipment do most of the work in a manufacturing plant, it is referred to as a mechanical-intensive process.

The goal of applied research is scientific advancement, without regard for its potential uses in the development of goods and services.

When New Coke was introduced, it failed miserably in the market.After removing it from its product line, what did Coca-Cola most likely do with the capacity devoted to producing this product?

Liz Claiborne, Inc.has a system that combines the use of computers to aid in the development of products and the use of computers to plan and control manufacturing processes.What is this combined system called?

Purchasing personnel should check the reliability of potential suppliers as well as suppliers' ability to meet delivery schedules.

The process of checking and testing products to ensure that they meet specifications is called

Capacity to a service business means something completely different from capacity to a production business.

A business will usually choose to produce a new product in an existing facility if the cost is less than the cost of building a new one and the

Which of the following statements is true?

The quantity that customers will demand at the going price is called the

Introduction to Business

Responsible Business

Global Business

Types of Business Ownership

Small Business, Entrepreneurship, and Franchises

Leadership and Managing a Business

Flexibility Within the Organisation

Recruitment and Retaining the Best Employees

Employee Motivation and Team Building

The Marketing Concept

Aproduct Development and Pricing Strategies

Marketing Channels

Marketing Communications

Social Media and E-Business

Introduction to Management Accounting

Money and the Banking System

Financial Management

Personal Finances and Investments

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Exam 8: Products and Services

A group of similar products that differ only in relatively minor characteristics is called

Purina has a new product idea to create a cat food that will give cats more energy and allow them to live longer, more pleasurable lives.Management appoints a team to convert this cat food idea into an actual product.This process is called

The process of managing inventories to minimise both holding costs and potential stock-out costs is called inventory control.

Successful operations managers must be able to do all of the following except

What is the primary difference between ISO 9000 and ISO 14000?

A situation in which machines and equipment do most of the work is known as

According to management experts, increased government regulations have increased productivity among workers.

Arbach's responsibility is to ensure that materials used in production are at the right place at the right time.His job involves

When VHS VCRs were first introduced, sales were zero.As VCRs started to catch on, sales began to increase more and more rapidly until they peaked.After the peak, sales fell when DVD players took over that market with VCR sales almost non-existent now.This pattern is

FMS allows a company to combine ____ into a single system.

When machines and equipment do most of the work in a manufacturing plant, it is referred to as a mechanical-intensive process.

The goal of applied research is scientific advancement, without regard for its potential uses in the development of goods and services.

When New Coke was introduced, it failed miserably in the market.After removing it from its product line, what did Coca-Cola most likely do with the capacity devoted to producing this product?

Liz Claiborne, Inc.has a system that combines the use of computers to aid in the development of products and the use of computers to plan and control manufacturing processes.What is this combined system called?

Purchasing personnel should check the reliability of potential suppliers as well as suppliers' ability to meet delivery schedules.

The process of checking and testing products to ensure that they meet specifications is called

Capacity to a service business means something completely different from capacity to a production business.

A business will usually choose to produce a new product in an existing facility if the cost is less than the cost of building a new one and the

Which of the following statements is true?

The quantity that customers will demand at the going price is called the

Introduction to Business

Responsible Business

Global Business

Types of Business Ownership

Small Business, Entrepreneurship, and Franchises

Leadership and Managing a Business

Flexibility Within the Organisation

Recruitment and Retaining the Best Employees

Employee Motivation and Team Building

The Marketing Concept

Aproduct Development and Pricing Strategies

Marketing Channels

Marketing Communications

Social Media and E-Business

Introduction to Management Accounting

Money and the Banking System

Financial Management

Personal Finances and Investments

Filters