Exam 8: Products and Services

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The ____ is the sequence of production activities that takes the longest time from the beginning until completion.

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____ consist(s) of goods that are awaiting shipment to customers.

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The objective of purchasing is to ensure that required materials are available when they are needed, in the proper amounts, and at minimum cost.

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Robots are especially effective in carrying out creative tasks and assignments.

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When 3M satisfies consumers' needs for notepads that will not get lost easily by converting paper and glue into Post-It Notes, it is creating

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The type of utility on which production and operations management focuses is ____ utility.

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In order to build spas ready to be installed, there are only about six tasks that have to be completed.An operations manager determines how long it will take to complete each of these tasks.What scheduling device would be most appropriate for this relatively uncomplicated manufacturing process?

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Carol was recently fired from her job as a purchaser for a grocery store.She was told the reason for her dismissal was the almost continuous rotting of large amounts of produce and meat while in the stockroom awaiting sale in the store.Which objective of purchasing did Carol fail to accomplish?

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Which of the following is the objective of purchasing?

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The choice of a particular location for production facilities

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The examination of work in process for the purpose of controlling quality is called

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Major appliance manufacturers have recently adopted a strategy that calls for better quality in their products.One method of implementing this strategy at the operations level is through

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Which of the following is not a possible cause of only a small increase in a recent productivity growth rate?

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Texaco uses a synthetic process when it refines crude oil.

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Product extension and refinement are expected results of a firm's development and implementation effort.

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Steinway, a company that produces concert quality grand pianos, has ivory in storage waiting to be made into piano keys.This ivory is classified as

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An engine production facility uses a system that involves the entire organisation and utilises a single set of facts used by all of the managers within the facility.The system is an example of

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In an attempt to regain a competitive edge, firms have

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In order to compete in the global economy, firms have focused on increasing prices and improving the bottom-line profit amount.

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Materials that will become part of a product during the conversion process are called raw materials.

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