Question 1

A collection of data on prevailing wage rates in an industry or geographic area is called a(n) _____.

Accepted Answer

A)  wage survey 
B)  job evaluation 
C)  job analysis 
D)  performance appraisal 
E)  industry average 
A)  wage survey 
B)  job evaluation 
C)  job analysis 
D)  performance appraisal 
E)  industry average

Question 2

The 1998 annual report for Sears shows that, since 1978, it has experienced dramatic changes in the composition of its workforce.Sears has increased the number of women, blacks, and Hispanics in all job categories, including managerial, technical, and sales positions.This increase is most likely due to the company's

Accepted Answer

A)  strong stand against reverse discrimination. 
B)  new image. 
C)  support of the OSHA amendments. 
D)  strong stand on equal pay. 
E)  affirmative action program. 
A)  strong stand against reverse discrimination. 
B)  new image. 
C)  support of the OSHA amendments. 
D)  strong stand on equal pay. 
E)  affirmative action program.

Question 3

Which of the following are executive orders which prescribe that employers actively encourage job applications from members of minority groups and hire qualified employees from minority groups that are not fully represented in their organization?

Accepted Answer

A)  Title VII of the Civil Rights Act of 1964 
B)  Affirmative action 
C)  Age Discrimination in Employment Act 
D)  Fair Labor Standards Act 
E)  Affirmative Diversity 
A)  Title VII of the Civil Rights Act of 1964 
B)  Affirmative action 
C)  Age Discrimination in Employment Act 
D)  Fair Labor Standards Act 
E)  Affirmative Diversity

Question 4

At Digital Equipment Corporation (DEC), minorities work at one of DEC's two multicultural plants, which provides a comfortable learning environment before they are assigned to their permanent positions within the company.This diversity training program has helped DEC develop a strong reputation for managing diversity, which is likely to lead to which of the following competitive advantages?

Accepted Answer

A)  cost 
B)  resource acquisition 
C)  marketing edge 
D)  creativity 
E)  problem solving 
A)  cost 
B)  resource acquisition 
C)  marketing edge 
D)  creativity 
E)  problem solving

Question 5

Gathering information about applicants for a position and choosing the most appropriate applicant is called _____.

Accepted Answer

A)  recruitment 
B)  selection 
C)  orientation 
D)  evaluation 
E)  employing 
A)  recruitment 
B)  selection 
C)  orientation 
D)  evaluation 
E)  employing

Question 6

The development phase of human resources management consists of two important activities: (1) training and development (2) and _____.

Accepted Answer

A)  job analysis 
B)  recruiting 
C)  motivating 
D)  performance appraisal 
E)  orientation 
A)  job analysis 
B)  recruiting 
C)  motivating 
D)  performance appraisal 
E)  orientation

Question 7

McCloud Company wants to avoid being unable to compare candidates' qualifications after an interview because the applicants were asked different questions.Giving what type of interview might eliminate this problem?

Accepted Answer

A)  structured 
B)  stress 
C)  open-ended 
D)  closed 
E)  in-depth 
A)  structured 
B)  stress 
C)  open-ended 
D)  closed 
E)  in-depth

Question 8

No federal law forbids age discrimination against people younger than 40.

Accepted Answer

A) True 
 B)False

Question 9

The Age Discrimination in Employment Act of 1967 applies directly to

Accepted Answer

A)  wages. 
B)  equal pay for equal work. 
C)  selection and promotion. 
D)  employee health and safety. 
E)  discrimination based on age. 
A)  wages. 
B)  equal pay for equal work. 
C)  selection and promotion. 
D)  employee health and safety. 
E)  discrimination based on age.

Question 10

Perhaps the most widely used selection technique is the _____.

Accepted Answer

A)  employment test 
B)  interview 
C)  assessment center 
D)  employment application 
E)  reference check 
A)  employment test 
B)  interview 
C)  assessment center 
D)  employment application 
E)  reference check

Question 11

Sally wants to impress prospective employers with a summary of her background and qualifications for a management position.Her father, who is a businessperson, suggested sending a(n) _____.

Accepted Answer

A)  application 
B)  interview form 
C)  transcript 
D)  résumé 
E)  assessment sheet 
A)  application 
B)  interview form 
C)  transcript 
D)  résumé 
E)  assessment sheet

Question 12

Assessing employees' performance levels to make objective personnel decisions is accomplished by _____.

Accepted Answer

A)  performance appraisals 
B)  skills inventories 
C)  training and development 
D)  job evaluations 
E)  job analyses 
A)  performance appraisals 
B)  skills inventories 
C)  training and development 
D)  job evaluations 
E)  job analyses

Question 13

Legislation regarding personnel practices has been primarily in the areas of employee rights, job safety, and elimination of discrimination.

Accepted Answer

A) True 
 B)False

Question 14

The interview is part of _____.

Accepted Answer

A)  recruiting 
B)  orientation 
C)  selection 
D)  training 
E)  HRM development 
A)  recruiting 
B)  orientation 
C)  selection 
D)  training 
E)  HRM development

Question 15

What are the advantages and disadvantages of internal recruiting?

Accepted Answer

Internal recruiting, or promoting from w

Question 16

An employee's initial wage rate is determined by

Accepted Answer

A)  whether the employee is male or female. 
B)  his or her wage rate at his or her previous job. 
C)  the results of a wage survey pertaining to the employee's job. 
D)  the experience, qualifications, and expected performance of that employee. 
E)  the employee's measured productivity. 
A)  whether the employee is male or female. 
B)  his or her wage rate at his or her previous job. 
C)  the results of a wage survey pertaining to the employee's job. 
D)  the experience, qualifications, and expected performance of that employee. 
E)  the employee's measured productivity.

Question 17

American Airlines found that for some jobs it was unwise to train workers on equipment used at the work site.Therefore, a special classroom facility was set up for instruction on operating equipment like that found in some departments.By doing this, American offered ____ training for some jobs.

Accepted Answer

A)  simulation 
B)  classroom 
C)  seminar 
D)  on-the-job 
E)  role playing 
A)  simulation 
B)  classroom 
C)  seminar 
D)  on-the-job 
E)  role playing

Question 18

Lois walked into ABC Company to pick up an application for a secretarial job.When she asked about the duties and working conditions, the busy receptionist handed her a document that gave her a clear picture of the position.The receptionist gave Lois a job _____.

Accepted Answer

A)  description 
B)  specification 
C)  analysis 
D)  orientation 
E)  inventory 
A)  description 
B)  specification 
C)  analysis 
D)  orientation 
E)  inventory

Question 19

HR Solutions, Inc.(HRSI)
HR Solutions, Inc.(HRSI) is a human resources management company that specializes in helping small companies learn the right ways of handling human resources issues and activities.The company teaches the different activities that are involved in HR management, as well as teaching companies how to plan for the future.HRSI even helps companies downsize without having their reputations suffer.However, according to HRSI, an ideal situation would be one where all companies downsize simply by attrition.Another main objective of HRSI is to increase cultural diversity within every organization that it helps.HRSI management believes that this diversity is the key to the introduction of successful new ideas into any organization.
HRSI is in the process of hiring new employees.This is a critical decision for the company because it is supposed to be the expert on this issue.Once the selection is done, HRSI will need to train its employees effectively so that they will be able to maintain the good image of the company.
-Refer to HR Solutions, Inc.Maintaining human resources involves which of the following?

Accepted Answer

A)  selection 
B)  recruiting 
C)  compensation 
D)  job analysis 
E)  checking references 
A)  selection 
B)  recruiting 
C)  compensation 
D)  job analysis 
E)  checking references

Question 20

Define the concept of comparable worth, and discuss its advantages and disadvantages.

Accepted Answer

Comparable worth, also known as pay equi

A collection of data on prevailing wage rates in an industry or geographic area is called a(n) _____.

Which of the following are executive orders which prescribe that employers actively encourage job applications from members of minority groups and hire qualified employees from minority groups that are not fully represented in their organization?

Gathering information about applicants for a position and choosing the most appropriate applicant is called _____.

The development phase of human resources management consists of two important activities: (1) training and development (2) and _____.

McCloud Company wants to avoid being unable to compare candidates' qualifications after an interview because the applicants were asked different questions.Giving what type of interview might eliminate this problem?

No federal law forbids age discrimination against people younger than 40.

The Age Discrimination in Employment Act of 1967 applies directly to

Perhaps the most widely used selection technique is the _____.

Sally wants to impress prospective employers with a summary of her background and qualifications for a management position.Her father, who is a businessperson, suggested sending a(n) _____.

Assessing employees' performance levels to make objective personnel decisions is accomplished by _____.

Legislation regarding personnel practices has been primarily in the areas of employee rights, job safety, and elimination of discrimination.

The interview is part of _____.

What are the advantages and disadvantages of internal recruiting?

An employee's initial wage rate is determined by

American Airlines found that for some jobs it was unwise to train workers on equipment used at the work site.Therefore, a special classroom facility was set up for instruction on operating equipment like that found in some departments.By doing this, American offered ____ training for some jobs.

Lois walked into ABC Company to pick up an application for a secretarial job.When she asked about the duties and working conditions, the busy receptionist handed her a document that gave her a clear picture of the position.The receptionist gave Lois a job _____.

Define the concept of comparable worth, and discuss its advantages and disadvantages.

Exploring the World of Business and Economics

Being Ethical and Socially Responsible

Exploring Global Business

Choosing a Form of Business Ownership

Small Business, Entrepreneurship, and Franchises

Understanding the Management Process

Creating a Flexible Organization

Producing Quality Goods and Services

Motivating and Satisfying Employees and Teams

Building Customer Relationships Through Effective Marketing

Creating and Pricing Products That Satisfy Customers

Distributing and Promoting Products

Understanding Information and E-Business

Using Accounting Information

Mastering Financial Management

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Exam 9: Attracting and Retaining the Best Employees

A collection of data on prevailing wage rates in an industry or geographic area is called a(n) _____.

Which of the following are executive orders which prescribe that employers actively encourage job applications from members of minority groups and hire qualified employees from minority groups that are not fully represented in their organization?

Gathering information about applicants for a position and choosing the most appropriate applicant is called _____.

The development phase of human resources management consists of two important activities: (1) training and development (2) and _____.

McCloud Company wants to avoid being unable to compare candidates' qualifications after an interview because the applicants were asked different questions.Giving what type of interview might eliminate this problem?

No federal law forbids age discrimination against people younger than 40.

The Age Discrimination in Employment Act of 1967 applies directly to

Perhaps the most widely used selection technique is the _____.

Sally wants to impress prospective employers with a summary of her background and qualifications for a management position.Her father, who is a businessperson, suggested sending a(n) _____.

Assessing employees' performance levels to make objective personnel decisions is accomplished by _____.

Legislation regarding personnel practices has been primarily in the areas of employee rights, job safety, and elimination of discrimination.

The interview is part of _____.

What are the advantages and disadvantages of internal recruiting?

An employee's initial wage rate is determined by

American Airlines found that for some jobs it was unwise to train workers on equipment used at the work site.Therefore, a special classroom facility was set up for instruction on operating equipment like that found in some departments.By doing this, American offered ____ training for some jobs.

Lois walked into ABC Company to pick up an application for a secretarial job.When she asked about the duties and working conditions, the busy receptionist handed her a document that gave her a clear picture of the position.The receptionist gave Lois a job _____.

Define the concept of comparable worth, and discuss its advantages and disadvantages.

Exploring the World of Business and Economics

Being Ethical and Socially Responsible

Exploring Global Business

Choosing a Form of Business Ownership

Small Business, Entrepreneurship, and Franchises

Understanding the Management Process

Creating a Flexible Organization

Producing Quality Goods and Services

Motivating and Satisfying Employees and Teams

Building Customer Relationships Through Effective Marketing

Creating and Pricing Products That Satisfy Customers

Distributing and Promoting Products

Understanding Information and E-Business

Using Accounting Information

Mastering Financial Management

Filters