Exam 9: Attracting and Retaining the Best Employees

Martin Enterprises wants to ensure that it thoroughly understands all of its jobs so that it can determine the qualifications each job demands.To do so, Martin Enterprises would first

A list of skills, abilities, education, and experience required for a position is called a job analysis.

To learn the exact nature of a job, we may use job analysis, a job description, and a job specification.For what purpose is each used?

A diversity program can be successful even without strong, sustained commitment from top management.

New employees at Disney World in Orlando spend their first several days learning what it means to be a "cast member" by studying the traditions that are practiced at Disney.This is called _____.

Human resources management consists of or includes all activities involved in acquiring, maintaining, and developing an organization's human resources.

HR Solutions, Inc.(HRSI) HR Solutions, Inc.(HRSI) is a human resources management company that specializes in helping small companies learn the right ways of handling human resources issues and activities.The company teaches the different activities that are involved in HR management, as well as teaching companies how to plan for the future.HRSI even helps companies downsize without having their reputations suffer.However, according to HRSI, an ideal situation would be one where all companies downsize simply by attrition.Another main objective of HRSI is to increase cultural diversity within every organization that it helps.HRSI management believes that this diversity is the key to the introduction of successful new ideas into any organization. HRSI is in the process of hiring new employees.This is a critical decision for the company because it is supposed to be the expert on this issue.Once the selection is done, HRSI will need to train its employees effectively so that they will be able to maintain the good image of the company. -Refer to HR Solutions, Inc.When HRSI is going through the selection process, which of the following activities would it include?

In what ways can disabled persons benefit from the provisions of the Americans with Disabilities Act?

Workplace diversity is forcing managers to learn to supervise and motivate people with a broader range of value systems.

Discuss the effect of Title VII of the Civil Rights Act of 1964 on employment opportunities for minorities.Are the effects similar to those of the Age Discrimination and Employment Act?

When demand is forecast to be greater than supply, plans must be made to reduce the size of the workforce.

The phase of human resources management in which an employee's skills are improved and his or her capabilities are expanded is known as maintaining.

Usually, the human resources department administers a(n) ____ program to introduce new employees to the organization.

What is cultural diversity, and why is it an important issue?

There are three forms of performance feedback interviews.In the tell-and-sell approach, the

The President of the United States established the requirements for affirmative action in human resources practices among

d. strong competitive advantages. e. better problem solving. ANS: E PTS: 1 DIF: Moderate REF: OBJ: 9-3 NAT: AACSB: Analytic TOP: Cultural Diversity in Human Resources -IBM's corporate workforce diversity staff helps to ensure that the company's workforce does not become homogeneous.If properly integrated, which of the following outcomes is IBM likely to experience if it maintains a diverse workforce?

Senior management in your organization wants you to explain to the board of directors the key concept that makes compensation systems work.It would be correct to tell them that the ideal compensation system must

The most humane form of workforce reduction is _____.

At a large book publishing company like Cengage, we would expect human resources management to be handled by ____.At a small local print shop, human resources management would probably be ____.